Protect your mobile phone from the worst life can throw at it with comprehensive insurance and Expert Support for your kit from Carphone Warehouse.
From £4.99 per month
The expert service partner for
A simple and easy claims process, in-store or over the phone
A replacement mobile delivered the next working day
Expert Support 24/7, 365 days a year, for all your tech troubles
Free Cloud Manager app
Your phone is more than just a way of making calls: it’s at the centre of your work, family and social life. That’s why it’s worth protecting your phone with our Mobile Complete insurance – the best way to defend your phone from anything life can throw at it.
Mobile Complete protects your phone from theft, loss and damage, including liquid damage. It doesn’t even matter if it’s out of warranty – with Mobile Complete, you’re still protected.
And when something does go wrong, we’ll make sure you’ve got a replacement mobile delivered the next working day following acceptance of your claim and payment before 5pm, so you can get on with your life with minimal disruption.
But we’re not just on hand for breakdowns. You’re also covered by our Expert Support – offering comprehensive technical support and advice, over the phone or in-store, whenever you need it. And because we know how important your photos and files are, we'll also give you our exclusive Cloud Manager app to help you manage your backup and storage whatever happens.
In short, there’s no better way to protect yourself from all kind of mobile mishaps – see below for more info.
Team Knowhow Mobile Complete has a 5 star rating from Defaqto – the independent researcher of financial products. That means we have one of the highest-quality offerings in the market.
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Team Knowhow is a trading style of The Carphone Warehouse Limited, which is authorised and regulated by the Financial Conduct Authority.
If you've already got Mobile Complete or another mobile insurance policy, you can view your policy details, make a claim online or contact us with any queries using the links below.
Need to get in touch about your insurance? Make your selection below and fill in the form – we'll do the rest.
Alternatively, you can reach us over the phone on 0800 049 0221.
Looking for your Plan's terms and conditions? Simply use the links below.
Want to find out more about our Cloud Manager app? The links below should help.