You've got your Sky Box, your TV, your DVD Player and your surround sound; you've also got your digi-box, your DVD recorder, Blu-Ray Player. With all that equipment, if something goes wrong it can be tricky to track down the issue. This article explains why your TV isn't playing DVDs and how to get it sorted out.
Figuring out why your DVD Player isn't working with your TV is a process of elimination, so work through the steps below to figure out the cause of the problem.
The problem could be:
Before doing anything, check all your connector cables. Make sure that all connections are in properly, and that the cables are in the right place.
One of the most important connections is the cable that runs between your TV and the DVD Player. If it isn't in place, then your TV can't read the information from the DVD Player and the film won't appear on your TV.
Check for scratches, chips, smudges and any other marks. Test the disc isn't the problem by trying a different one in the player. If the new disc works, then the first one might need replacing.
Try changing channels. Lots of TV's have a default channel specifically for DVD players. Have a look between the channels to see if the DVD menu appears.
On modern televisions, especially those connected to Digi-boxes or Sky Boxes, there's usually a 'Source' button on the remote control. Find it and go through until you reach the right setting for playing DVDs. To go back to watching normal TV channels after the DVD has finished, go back to the source button and change back to the original source.
That should be all you need to know to get your DVD player working with your TV. If you need any more help, you can contact a Team Knowhow Expert here.
If you’ve got an issue with any of your kit, our experts are on-call to help 24/7 - in-store, at home, or over the phone.More info
When your kit’s fully broken, you need it fixed fast. Our accredited experts will get you back up and running in no time.More info