Kit Guide: fixing a distorted TV picture


If the picture on your TV looks distorted, fuzzy or keeps freezing, this guide will help you get it sorted.

Most of the time, this is caused by a poor signal, or sometimes can be a fault with your TV.

Fixing the picture


Turn off the TV, and any other bits of kit that are connected to it. Leave them off for about 10 seconds, then turn everything back on.


Check all cables and connections, and make sure they're all pushed in all the way.


Try out the different bits of your kit to see if you get a bad picture with all of them, or just one.


Try re-positioning your TV aerial if it's an indoor one.


If you have an outdoor aerial or satellite dish, check that it's not obstructed by trees. If it is, give our Install Experts a call to get your aerial moved.


If nothing seems to be working, try resetting your TV. The way to do it is a bit different depending on what TV you've got, so have a check in your manual.

Hopefully that's everything you need to know, but if you need any extra help, you can get in touch with our Team Knowhow Experts here.

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