If you have one of these models, you might find that the Freeview Play app is missing:
Your TV will need to download and install the Freeview Play app, all you need to do is make sure it's connected to the internet and it'll update itself automatically. If you see a pop up, make sure you choose to accept the update.
Hopefully that's you sorted, but if you need more help, you can get in touch with a Team Knowhow Expert here.
If you've got an issue with any of your kit, our experts are on-call to help 24/7 - in-store, at home, or over the phone.More info
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