Kit Guide: Sony Xperia XZ - setting it up


In this guide, we'll take you through the Setup of your Sony Xperia XZ. We'll take you through everything you need to know, from inserting the SIM card, to keeping it safe with a lock screen.

View the official Sony Xperia XZ manual

If you need to check anything in the manual, you can see it here

See manual

1. Box contents


Here's what's in the box:

  • 1 x Sony Xperia XZ
  • 1 x Mains power adapter
  • 1 x USB-C media cable
  • 1 x Information pack

2. Inserting your SIM & memory cards


Before you can begin setting up your phone, you'll need to insert your SIM card. The Xperia XZ uses a NanoSIM, and you can add some extra storage by using a MicroSD card. Both of these cards go onto a tray that comes out of the side of the phone.

Xperia XZ SIM

On the left-hand edge, at the top is a cover with a small notch in it. Use your thumbnail to prise the cover open, and move it out of the way.


Put the phone screen side down onto a soft surface.

  1. Pull the SIM tray out of the phone.

Put the NanoSIM onto the left-hand slot on the tray. It needs to go in with the metal contacts facing up, and the cut-off corner facing down.


If you're using a MicroSD card, put this onto the right-hand slot, again with the metal contacts facing up.


Push the tray back into the phone, and put the cover back over it.

With them both in, press and hold the power button on the right-hand edge for a few seconds until the phone starts to turn on.

3. Completing the Xperia XZ Setup Wizard


When you turn on the phone for the first time, it will show the 'Setup Wizard', which is a series of steps that will get the phone ready to use.

Setting it up

Xperia XA Setup 1
Sony XZ Setup 12
Xperia XA Setup 2
Xperia XA Setup 3

On the welcome screen, choose the language you want to use.


Tick the box to confirm you agree to the 'important information' (you can read it by clicking it).


Tap Get Started.


You'll need to confirm you accept the important information by ticking a second box. You'll also need to tick the box to confirm you're happy with 'Data charges'.


If you want to send usage data to Sony, tick the box.


Tap Accept.


Choose if you want to use your Mobile network and Wi-Fi, or just Wi-Fi, for connecting to the internet. Tap an option, then tap Next.


Tap the Wi-Fi network you want to connect to, or tap Skip if you're not using Wi-Fi.

Xperia XA Setup 4
Xperia XA Setup 5
Xperia XA Setup 6
Xperia XA Setup 7

If you're connecting to Wi-Fi, type in the password for it, and tap Connect. If you're not sure what it is, check on your router.


If you've used an Android phone before, and it has 'NFC', you can transfer some data from it to your Xperia XA. Tap Copy Google accounts, apps and data from your other device to get started, or tap No, thanks to skip. Tap Next.


If you've got a Google account, which you'll need if you want to download new apps or games, type it in and press Next. If you haven't got one, tap Or create a new account to make one. If you don't need one, tap Skip.


If you're signing in, type your password and press Next.

Xperia XA Setup 8
Xperia XA Setup 10
Xperia XA Setup 11
Sony XZ Setup 8

You'll have to agree to Google's 'Terms of Service' and 'Privacy Policy' to sign in. Tap them to read them, then tap Accept.


Read through the Google services, which cover things like backing up your data and using your location for maps. Keep the boxes ticked for ones you want to use, then tap Next.


You might be asked to add some payment details to your account. If you want to, tap a payment method, then tap Continue and fill out the details for it. If you don't, tap No, thanks, then tap Continue.


If you want to add a screen lock to your phone, choose a method and tap Next. We'll cover this in a lot more detail later on in this guide, so you can skip for now by tapping No, thank you, then tapping Skip.

Xperia XA Setup 15
Sony XZ Setup 9
Sony XZ Setup 10
Xperia XA Setup 16

Tap Skip anyway.


Read through the info about 'Google Now', Google's digital assistant service, then tap Yes, I'm in if you want to use it, or tap Skip if it's not for you.


If you want to use some extra Sony services, tap Sign in with Google. If you don't need them, tap Not now.

Xperia XA Setup 17
Xperia XA Setup 18
Xperia XA Setup 19
Sony XZ Setup 13

If you tapped Not now, confirm by tapping Skip.


Tap Finish to end the Setup Wizard.


You'll get a 'Data Disclaimer' asking you to send more usage data to Sony. Tick the box if you want to, or untick if you don't want to send anything. Tap OK to close the box.

You'll be looking at the Home screen, and ready to start using the phone. Along the bottom of the Home screen is a row of icons for some of the most used apps: Phone, Messaging, Chrome and Camera. In the middle is the apps button, which will show you all the other apps that are installed on your phone.

Touchscreen buttons

At the bottom of the screen are the touch buttons, which are used to help you navigate around the phone.

'Back' (triangle): takes you back to the previous screen, or closes an app.

'Home' (circle): takes you back to the Home screen.

'Recent apps' (square): shows apps that you've had open, and lets you swap between them.

4. Connecting to the Internet


You'll need to get your Xperia XZ connected to the internet before you can do things like downloading new apps, connecting to email or going on websites. Your phone can connect using either Wi-Fi or mobile data, and we'll show you how to check both are connected here.

Connecting the Xperia XZ to a Wi-Fi network

Xperia XA WiFi 1
Xperia XA WiFi 2
Xperia XA WiFi 3
Xperia XA WiFi 4

From the Home screen, tap the Apps button, then tap Settings.


Tap Wi-Fi, and check that the switch is on at the top.


Tap the Wi-Fi network you want to connect to.


Type the password for the network, and press Connect. If you're not sure what it is, check on your router.

If it works, you'll see the word 'connected' underneath your Wi-Fi, and you'll see the Wi-Fi signal bars at the top of the screen.

Turning mobile data on or off

Sony XZ Setup 13
Xperia XA Data 1
Xperia XA Data 2

From the Home screen, tap Apps, then tap Settings.


Tap on Data usage.


Check that the switch next to 'Mobile data' is turned on.

If you're having any problems connecting to mobile data, you might need to put in the 'APN settings' for your network. Don't worry if you don't know what these are, we have dedicated guides for each mobile network, and how to set them up here.

5. Setting up your email accounts


Adding your email account will let you read your email, send new ones, and your phone will let you know when you get new emails.

Xperia XA Accounts 1
Xperia XA Accounts 2
Xperia XA Accounts 3
Xperia XA Accounts 4

From the Home screen, open Settings.


Scroll down, and tap Accounts & Sync.


Tap + Add account.

Xperia XA Accounts 13
Xperia XA Accounts 14
Xperia XA Accounts 15
Xperia XA Accounts 16

Tap the type of account you want to add. For work or school accounts, tap Exchange ActiveSync. For personal accounts, tap Email.


Type in your email address, and press Next.


Put in your password, and press Next.


You might be given some account sync options - choose the ones you want to use and tap Next.

Xperia XA Accounts 17
Xperia XA Accounts 18
Xperia XA Accounts 20
Xperia XA Accounts 19

Choose how you want notifications for your email to appear on the lock screen, then tap Next.


Type a name for the account, and type your name in the lower box.


Tap Finish setup.

Your email account is added, and you can get to it by opening the Email app from the Home screen.

If you have any problems adding your email account, you might need to type in the settings for it. Don't worry if you're not sure what these are, check our guide to email server settings to find them.

6. Setting up a lock screen


Setting up a screen lock on your Xperia XZ will help to keep your photos, messages and other data secure. There's quite a few different options with your phone, and we'll go through each.

Setting up the screen lock

Sony XZ Lock Screen 1
Sony XZ Lock Screen 2
Sony XZ Lock Screen 3
Sony XZ Lock Screen 4

Open Settings.


Scroll down and tap Lock screen & security.


Tap Screen lock, and choose the type of screen lock you want to use.

  • Pattern: draw a pattern across a grid of squares
  • PIN: a numerical code
  • Password: a code made up of numbers and letters.

Choose if you want to require the code when the phone is turned on.

Xperia XA Security 5
Xperia XA Security 6
Xperia XA Security 7
Sony XZ Lock Screen 8

Type or draw your screen lock, then tap Continue.


Confirm it, then tap OK.


Choose which notifications you'd like to see on the lock screen, then tap Done.

Your screen lock is set, and you can test it by pressing the power button to lock the phone, and then the phone will ask for your screen lock.

Setting up the fingerprint reader

You'll need to have set up a screen lock (above) before you can add a fingerprint.

Sony XZ Lock Screen 8
Sony XZ Lock Screen 9
Sony XZ Lock Screen 10
Sony XZ Lock Screen 11

Open Settings.


Scroll down and tap on Lock screen & security.


Tap Fingerprint manager, then tap Continue.


Confirm your current pattern or code. Tap Next.

Sony XZ Lock Screen 12
Sony XZ Lock Screen 13

Put your finger lightly on the power button on the right-hand edge of the phone, so it starts to read it.


Lift your finger when you feel a vibration, then pop it back on the button. Repeat this a few times until the phone has a full scan of your fingerprint.


Once it's finished, tap Done.

You can use your fingerprint to unlock the phone, and some apps can use it to authorise you.

Your phone is set up, and you're ready to start using it. If you'd like any help from our Team Knowhow Experts, you can get in touch here.

You might like...

Need some more help?


Expert Support

If you've got an issue with any of your kit, our experts are on-call to help 24/7 - in-store, at home, or over the phone.

More info

Expert Repair

When your kit's fully broken, you need it fixed fast. Our accredited experts will get you back up and running in no time.

More info