Setting up a Sony Xperia E5


This super-helpful guide will walk you through setting up a Sony Xperia E4 that’s fresh out of the box, or has been reset to factory settings.

Sony Xperia E5 user manual

This is the official user manual for the Sony Xperia E5

Download manual

Box contents


This is what you'll find in the box:

  • Sony Xperia E4
  • Mains power adapter
  • USB media cable
  • Screen protector
  • Information pack


Inserting your SIM & memory cards


Your phone needs a SIM card to be able to connect to a network. To put one in, open the flap on the right hand side of the phone and you'll see two slots.

The SIM card goes in the lower one, so use your fingernail to remove the tray, and then line up the SIM card. Slide the tray back in, making sure the gold contacts face the back of the phone.

Insert SIM

If you're putting a memory card in as well, use the top slot. There's no tray for this one, it just slides in with the gold contacts facing the back of the phone.


Completing the Xperia E5 Setup Wizard


When the Xperia E4 is turned on for the first time it'll start up the 'Setup Wizard'. This is a program that’s pre-installed on the phone to help you set it up. To make life easier, we'll take you through each step.

Setting it up

At any time during the set up you might see a 'SIM service' message pop-up, asking you to pick your mobile network from a list. Just tap on your network name, and then tap OK. Now you can carry on with the Setup Wizard.

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Press the power button until you feel the phone vibrate. Choose the language you'd like to use, tap it, then tap Get started.


Choose how you want to connect to the internet. We recommend choosing Mobile network and Wi-Fi to make the most of things.


Tap the name of your network from the list.


Type in your wireless password (it's on your router if you're not sure of it) and then press Connect.

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If you've used another Android device, you can copy things over onto this one. If you'd rather set it up as a new phone, press No, thanks and then Next.


Sign in to your Google account by typing in the email address. If you haven't got one, tap Or create a new one to set one up (you'll need it to download apps).


Type in your password and then press Next.


Signing in means you agree to Google's 'Terms and Conditions'. Tap Accept.

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Google has some services that run in the background to try and improve performance. Read through them and tap and ticks you want to get rid of. Press the down arrow for the rest of them.


When you're finished choosing, press Next.


Payment information is asked for because some apps aren't free. Tap an option to choose it, or press No, thanks and you'll be able to pay each time instead. Press Continue.


You'll be able to download any information that you've got backed up. Choose a back up if you want, or choose Don't restore and then press the right arrow.

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You can set up a lock screen to protect your phone. Doing it now can be a pain, because you'll have to keep unlocking it while you're still setting up. Press Skip for now, and we'll cover it later.


Press Skip anyway to move on to the next step.


Xperia also offer some services that you can use. Press various services to find out more, and then choose Not now or Sign in.

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If you chose to skip signing in, you'll be asked if you're sure. Press Sign in or Skip.


That's all the steps complete. Press Finish.


You'll get a 'Data disclaimer' giving you some information. Press OK.


You're now taken to your Home screen.

Touchscreen buttons

'Home' (house shape): gets you back to the Home screen from any app.

'Back' (triangle): goes back one screen.

'Recent apps' (square): shows a list of apps that have been used recently.


Connecting to the Internet


Lots of the Xperia E4’s features can't be used without an internet connection, and it'll be needed to use email, and any social media apps. Here's how to stay connected.

Connecting to a Wi-Fi network

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On the Home screen, press Apps > Settings > Wi-Fi.


Make sure that Wi-Fi is turned on with the switch in the on position, then tap the name of your network.


Type in the wireless password and then press Connect (it's on your router if you're not sure what it is).


When it's done, you'll see the word 'Connected' under your network name.

Turning mobile data on or off

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From the Home screen, press Apps > Settings > Data usage.


There's a switch next to mobile data that you can tap to turn on and off. If it's blue, it's on. If it's grey, it's off.

That's all there is to it. If you're having any problems getting connected to your mobile data, we've got a guide to help you with the settings here.


Setting up new email accounts


The Xperia E4 can manage different types of email accounts, so here we'll show you to set them up.

Setting up Emails

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From your Home screen, tap the Apps icon, then Settings.


Scroll down to the accounts section and tap Account & sync.


Press Add account to set up a new one.

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Choose the account type. Most will be IMAP, but work or education accounts will be Exchange ActiveSync.


Type in your email address, then press Next.


Type in the password for that account, and then press Next.


Choose your syncing option, then press Next.

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Pick your notification options, then press Next.


Give your account a name if you want, then press Finish setup.


Your account will start to sync so that your emails will come through.


You'll go back to the accounts page, where you'll see the new account listed.

If you have any problems getting the account to set up, you might need to put some manual settings in. Our guide to email server settings will help you out.


Setting up a lock screen


Setting up a lock screen is one of the ways to keep your stuff safe from prying eyes. The steps below will help you get protected.

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From your Home screen, press Apps > Settings Lock screen and security.


Tap Screen lock to make a new one.


Choose the type you want. We recommend 'PIN' or 'Password' because they're the most secure.


Choose whether you want to add a PIN to the start up, and then press Continue.

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Type in the PIN or Password you want to set, and then press Continue.


Type it in again to confirm it, then press OK.


Choose your options about notifications, then press Done.


The new screen lock will be set and you'll go back to the settings page.

If you need any more help from a Team Knowhow Expert, contact us here.

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