Transferring contacts to your Sony Xperia

Transferring contacts from an Android phone

Sony has its own Sony Xperia Transfer Mobile app to copy contacts from your Android handset. You can also use your Gmail account to copy across the contacts.

 

Copying your contacts using the Xperia Transfer Mobile app

You'll need to download the Xperia Transfer Mobile app on both phones to move your contacts and data across. You can find the app on the Play Store. Open the app on both devices and agree to the Terms and conditions. Read these by clicking the link, then tap Accept.

 
 
 
 
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1.

You'll need to choose the type of phone you're switching from. If it was a Sony Xperia, choose Xperia, or choose Android.

2.

Select Receive, when you are asked if your new Xperia will be sending or receiving information. On your older handset, the receiver option will be greyed out (unless it is also an Xperia). Tap Send.

3.

On your old phone, ensure the Xperia Transfer Mobile app is open. Tap Get Started.

4.

Choose how to transfer your data. You can use a USB OTG cable to connect the handsets together, or connect wirelessly. Choose the same method on both phones.

 
 
 
 
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5.

If you want to connect wirelessly, you'll need to pair the devices. If both devices support NFC, select that option by tapping the switches, then place the backs of the devices together. If you're not using NFC, PIN will be selected and a number will be showing on the display of your new Sony phone. Enter this number on your old phone to pair them. Tap Accept on your new phone to connect.

6.

A few more screens will show the data transfer status, but you won't need to do anything with your old phone.

7.

On your new phone, you'll see a list of data types that can be transferred. They are all ticked by default, but you can untick any items you wish not to copy across. Tap Transfer to begin the transfer.

 
 
 
 
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8.

Progress bars will notify you how long the data is taking to move across. Each line will show a tick when that particular item has transferred.

9.

When your data has finished transferring, you'll see a Transfer Completed message, along with a summary. Tap Next.

10.

You'll see examples of data that has been transferred. Tap Finish & exit to close the app.

Transferring your contacts using your Google account

If your previous phone is an Android device, you can use your Google account to transfer over contacts. You may need to retrieve them from your old handset first. Open the Contacts app from the Home screen or Apps screen.

 
 
 
 
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1.

Tap Menu or More.

2.

You might need to tap Settings, depending on your handset.

3.

Tap Move or copy device contacts to Google. You might need to go to the Import/Export menu to do this, depending on your handset.

4.

Confirm the Google account you want to copy your contacts to, if asked.

Transferring contacts from an iPhone

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You can use a USB OTG and the Xperia Transfer Mobile app to import contacts from your iPhone. If you don't have that cable to hand, you can use iCloud to import your contacts.

Transferring contacts from an iPhone using Xperia Transfer Mobile

Make sure the Xperia Transfer Mobile app is downloaded on both phones. On your new phone, open it and tap to accept the Terms & conditions.

 
 
 
 
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1.

 Tap iOS device to choose the type of phone you're transferring from.

2.

You can transfer content directly from the iPhone, or from an iCloud backup. Tap to select your chosen method. We will be covering using a cable, but in order to copy from an iCloud backup, sign in with your account information.

3.

Grab the short USB OTG cable, which is included in your Xperia's box. It has a male microUSB connection on one end, which fits in to your Sony Xperia. The other end is a normal female USB connection, which you can connect to your iPhone lightning charging cable. Connect your OTG cable and your iPhone charging cable, attach the phones and tap Next.

4.

Both phones will ask for access to your content. Tap Allow on the iPhone, and OK on the Xperia to continue.

 
 
 
 
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5.

The Xperia might ask which app to use for the transfer. Select Xperia Transfer Mobile then Just once. On the iPhone, tap Trust, which lets your iPhone send data to the Xperia.

6.

The Xperia will tell you that both phones are paired. Tap Next.

7.

Your Xperia will scan the iPhone to decide what data can be copied over. This process may take several minutes. Choose which items you wish to copy over. Bear in mind that music or videos can take longer to transfer. Tap the Transfer button to continue.

8.

If you transfer apps, you'll see a privacy message, telling you how your information will be used for recommending apps. The apps themselves won't be transferred, as the two phones use different operating systems, but many developers have their apps available for both iOS and Android.

 
 
 
 
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9.

Your data will start to transfer across. You'll see progress bars which will show you how the data is transferring. A tick indicates a particular item has transferred over. When you see the Transfer complete notification, tap Next.

10.

If you are transferring apps, you'll see a list of Android apps which are similar to your iPhone apps. Tap on an app to go to the Play Store if you wish to download an app. If you wish to do this later, tap Done.

11.

You'll see a reminder to deactivate iMessage on your iPhone. You can do this on screen, or click here to turn off iMessage on your old iPhone. If you want to do this later, tap Next.

12.

You'll see examples of data that has been transferred. Tap Finish & Exit to complete the process.

Importing contacts from the iCloud account on your iPhone

You'll need a computer, internet connection, and both phones.

 
 
 
 
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1.

Tap on Settings on your iPhone.

2.

Tap on iCloud.

3.

Sign in with your Apple ID, if prompted.

4.

Tap on the contacts sync switch.

5.

If asked by your phone, tap Merge to import your contacts into iCloud. This may take a few minutes.

6.

Go to the iCloud website on your computer, and sign in with your Apple ID and password.

7.

Click Contacts to look at your iCloud address book.

8.

Click Settings on the bottom-left corner, then Select All.

9.

Click Settings, then Export vCard.

10.

Your contacts will download to your computer, and is usually called Contacts.vcf. It will normally end up in your downloads folder, but this may vary.

 
 
 
 
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11.

Open the Google contacts page on your computer.

12.

Log in with the Google email and password you use on your Xperia.

13.

You'll see your Google address book. Click More, then Import.

14.

Click Choose File in the new window that opens. Choose the .vcf file you downloaded in step 10.

15.

Click Import to add them to your Google contacts list.

Transferring contacts from a BlackBerry phone

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You'll need the BlackBerry Desktop Software downloaded to your computer, your BlackBerry, Sony Xperia, and USB cable.

1.

Using the microUSB, connect your BlackBerry to your computer. Open the BlackBerry Desktop Software.

2.

Click Organiser on the left, then tick Contacts.

3.

Click one way to your computer only, when choosing the sync direction.

4.

Highlight Windows contacts, then click OK.

 
 
 
 
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5.

Click Sync Organiser on the bottom right-hand corner.

6.

You'll need to export your contacts to a CSV - Comma Separated Value.

7.

Click your Start menu and locate Contacts. Open this to see your Windows address book.

8.

Press Ctrl + A to select all of your contacts.

9.

Click Export on the menu bar.

10.

Choose CSV then click Export.

11.

Click Browse and choose where you want the file to be saved. We recommend saving to your Downloads folder, or the Desktop. Name your file, then click Save.

 
 
 
 
12.

Go to the Google contacts page on your computer.

13.

Sign in with the Google email and password you use on your Xperia. 

14.

You will be taken to your Gmail address book. Click More on the top left, then click Import.

15.

Click Choose File on the window that appears, then find the .csv file you downloaded in step 11.

Google will now sync these contacts to the Sony Xperia.

Transferring contacts from a Windows phone

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To transfer contacts from a Windows phone, you'll need to export them from your Microsoft account and import them to your Google account.

 
 
 
 
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1.

The contacts saved to your Windows Phone can be found in the Outlook.com People page. Go to this link on your computer and sign in with your Microsoft account and password.

2.

Click Manage at the top, then click Export for Outlook.com and other services from the drop down menu. Your contacts will usually save to your Downloads folder, as a .csv file.

3.

Go to the Google contacts page on your computer.

4.

Sign in with the Google email and password you use on your Sony Xperia.

 
 
 
 
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5.

Click More, then Import.

6.

Click Choose File on the new window, and locate the .csv downloaded in step 2.

7.

Click Import to add these contacts to your Gmail account.

8.

Check the Xperia is connected to the internet, through Wi-Fi a or mobile connection. Your Google contacts will soon sync to your phone.

Importing from a backup of your old phone using PC companion

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If you're not able to transfer your contacts by any of the previous methods, you can use Sony's PC or Mac software to transfer information from backups of your old phone. If you're using a PC, download the Sony PC Companion software. If you're using a Mac, download the Bridge for Mac software.

The software can extract information from various backups: Sony Xperia backups made with Sony's software, iPhone backups made in iTunes or iCloud, and BlackBerry OS6 or OS7 through the BlackBlackberry Desktop Software.

Open the Sony PC Companion on your computer and select Xperia Transfer. The first time this opens, it will download and install the module, which will open on screen.

 
 
 
 
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1.

Select your old device type under data source. You'll see a list of phone types (Apple, Android etc.) to choose from.

2.

After making your selection, data which can be recovered and transferred will show on the right.

3.

Click Start on your computer, and follow the instructions to copy over the data. Do not disconnect your Xperia from the computer, unless instructed to on screen.

The PC companion software can also recover contacts on your Windows PC, or from Outlook

Copying contacts using a SIM or memory card

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You can also use a SIM or memory cards to transfer data. We recommend using a memory card, as it can store more information.

Exporting contacts to a SIM or memory card

To transfer contacts from your old phone using a SIM or memory card, you'll need to export them from your handset. The following steps will apply for most Android phones, but it may differ slightly.

 
 
 
 
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1.

Go to Contacts from the Home screen or Apps tray.

2.

Tap Menu or More.

3.

Tap Settings.

4.

Tap Import/Export.

 
 
 
 
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5.

Tap Export to move your contacts.

6.

Tap to select where your want to export your contacts.

7.

You might have to select the contacts you want to export, and confirm the action.

8.

Your handset will inform you when your contacts are being moved.

Place the SIM or memory card into your new phone and follow the steps below to import them. We recommend importing them to a Google account for future devices.

Importing contacts from a SIM or memory card

To import contacts from your SIM or memory card:

 
 
 
 
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1.

Tap the Contacts icon from the Home screen.

2.

Tap the Menu icon on the top right-hand corner of the screen.

3.

Tap Import contacts.

4.

Tap where to Import from.

 
 
 
 
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5.

You'll be asked where to import your contacts to - your phone memory or Google. We recommend Google, because your contacts will back up online by your phone.

6.

If you're importing from a memory card, choose the files you want to import by ticking the boxes. Tap OK.

7.

If you're importing contacts from a SIM card, tap a contact to import it. You can also tap Select all to select all contacts.

8.

You'll see a notification telling you when the import has completed.

You can go to the Google contacts page to manage your contacts if you're using a Google account.

Manually adding a contact

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Below are the steps to add a new contact manually.

 
 
 
 
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1.

Tap the Contacts icon from the Home screen or Apps tray.

2.

Tap the + at the bottom of the screen.

3.

You can choose where to save your contacts. We recommend saving to the Google account to make sure they are backed up. Tap to choose your location.

4.

Fill out the form, then tap Save.

If you want to edit a contact, tap their name in the contact list, tap the Edit icon at the top, and make your changes. Tap Save or Done to finish.

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