How to set up voicemail on your smartphone

Voicemail is an answering service for your mobile, so that people can leave you a message whenever you miss a call. It works 24 hours a day - even if you're on another call or your phone is switched off or out of signal.

You can personalise your voicemail greeting with your own voice recording, to let people know they reached the right person.

Your voicemail is usually turned on by default, but if you want to manually turn it on or off, follow the steps below.

o2

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For more information about o2 voicemail (including charges), click here

Calling the o2 voicemail service

  • To ring o2 voicemail, dial 901 from your mobile.

Turning o2 voicemail on

  • Dial 1750 then press SEND to activate message service.
  • Dial 901 then press SEND to set up a PIN for the first time, and to check for new messages

Turning o2 voicemail off

  • Dial 1760 then press SEND to deactivate the voicemail service.
  • Dial 1750 then press SEND to turn voicemail back on.

Personalising your o2 voicemail

1.

Dial 901.

2.

Enter your 4-digit voicemail PIN.

3.

Press 1 on your number pad.

4.

Press 7 to change your mailbox greeting.

5.

Press 4 to record a personal greeting.

6.

To start recording press 0.

7.

To save your recording, press 8.

EE and T-Mobile

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For more information about EE or T-Mobile voicemail (including charges), click here

Calling the EE or T-Mobile voicemail service

  • To ring EE or T-Mobile voicemail, dial 222 from your mobile.

Turning EE or T-Mobile voicemail on

  • Dial 222 then press SEND to activate message service.
  • To set up a PIN for the first time, press * to go to the menu, then tap 3, then 3.

Turning EE or T-Mobile voicemail off

  • Text the phrase remove voicemail divert to 150.
  • Text the phrase voicemail divert to 150 to start the voicemail service again.

Personalising your EE or T-Mobile voicemail

1.

Dial 222 from your phone.

2.

Press * to go to the main menu.

3.

Press 2 to set a new personal voicemail greeting.

TalkMobile

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For more information about TalkMobile voicemail (including charges), click here

Calling the TalkMobile voicemail service

  • To ring TalkMobile voicemail, dial 121 from your mobile.

Turning TalkMobile voicemail on

  • Dial 1211 to activate the voicemail service.
  • To set up a PIN for the first time, call 121. Choose option 4 then option 2. Now enter a 4-digit PIN.

Turning TalkMobile voicemail off

  • Dial 1210 to disable voicemail.
  • Dial 1211 to activate the voicemail service again.

Personalising your TalkMobile voicemail

1.

Dial 121 from your phone.

2.

Choose option 3.

3.

Press 2 to manage your personal greeting.

Three

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For more information about Three voicemail (including charges), click here

Calling the Three voicemail service

  • To ring Three voicemail, dial 121 from your mobile.

Turning Three voicemail on

  • Dial 1211 to activate the voicemail service.
  • To set up a PIN for the first time, call 121. Choose option 4 then option 2. Now enter a 4-digit PIN.

Turning Three voicemail off

  • Dial 1210 to disable voicemail on your mobile.
  • Dial 1211 to activate the voicemail service again.

Personalising your Three voicemail

1.

Dial 123 from your mobile.

2.

Press ** to go to the main menu, then press 3.

3.

Select one of these options to customise your voicemail greeeting:

  • Press for a general greeting.
  • Press 2 for a ‘no answer' greeting. This works when your phone is switched off or you don't answer.
  • Press 3 for a 'busy' greeting. This works when you reject an incoming call.
  • Press 4 for an ‘out of hours' greeting. The default working days and hours are Monday to Friday, 8am to 6pm, and this greeting works outside of these hours.
  • Press 5 for an 'extended absence' greeting. You can use this greeting if you won't be able to take calls for a while.
  • Press 6 to record your name for a personalised voicemail greeting.

Vodafone

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For more information about Vodafone voicemail (including charges), click here.

Calling the Vodafone voicemail service

  • To ring Vodafone voicemail, dial 121 from your mobile.

Turning Vodafone voicemail on

  • Dial 1211 to activate the voicemail service.
  • To set up a PIN for the first time, call 121. Choose option 4 then option 2. Now enter a 4-digit PIN.

Turning Vodafone voicemail off

  • Dial 1210 to disable voicemail on your mobile.
  • Dial 1211 to activate the voicemail service again.

Personalising your Vodafone voicemail

1.

Dial 121 from your mobile.

2.

Choose option 1 for your voicemail settings.

3.

Choose  option 2 to access the Greetings menu and record a new greeting message.

iD Mobile

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For more information about iD voicemail (including charges), click here.

Calling the iD voicemail service

  • To ring iD voicemail, dial 123 from your mobile.

Turning iD voicemail on

  • Dial 7777 to contact the customer service team and activate the voicemail service.
  • To set up a PIN for the first time, press 2, then press 1 to choose a four digit PIN.

Turning iD voicemail off

  • Dial 7777 to speak to the customer service team, who can enable or disable voicemail on your mobile.

Personalising your iD voicemail

1.

Dial 123 from your mobile.

2.

Press ** to go to the main menu, then press 3.

3.

Select one of these options to customise your voicemail greeeting:

  • Press for a personalised greeting.
  • Press 2 for a ‘no answer' greeting. This works when your phone is switched off or you don't answer.
  • Press 3 for a 'busy' greeting. This works when you reject an incoming call.

Your Voicemail should now be set up and secured, ready to start storing your messages. Remember; if you're abroad, your voicemail will be active but your usual voicemail number may not work. Contact your network provider for information on travelling abroad.

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