Kit Guide: How to set up Android parental controls

It can be tricky trying to keep your children safe online, but our guide will help you keep control over what they can and can't do on their Android kit. This works just as well for your own kit too, if you let your children use that.

Adding a new user account

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Phones and tablets running Android 4.2 or newer can have extra user accounts. Set up the kit with your own account first, then add another for your child to use (which you can control). They'll be able to have their own wallpaper and apps without changing how the kit works for you.

Adding a second user

 
 
 
 
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1.

Tap Apps > Settings > Users Add user.

2.

Read the pop-up notice about the new account, then tap OK.

3.

The user account has to be set up before it can be used. Tap Set up now to carry on.

4.

You'll see a welcome screen for the new account. This starts a 'Setup Wizard' similar to the one you went through when you first set up your kit.

5.

Connect to a Wi-Fi network if you want them to be able to get online.

6.

When the Setup Wizard finishes you can apply parental controls to it.

Switching between users

 
 
 
 
Android Parental Control Switch User
1.

Swipe down from the top of the screen.

2.

Tap the User icon in the top right-hand corner.

3.

Tap the user account to switch to it.

The main user account is called Owner, and it's a good idea to protect this with a screen lock so your children can't get into the account to make changes.

Lock down the App Store

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There are a few things you can do to make sure anything your child sees, and downloads, is age appropriate. You can also stop them from downloading chargeable apps and running up unexpected bills.

Filter content

 

Choose what content your child can download from the Play Store by setting up parental controls in their user account.

 
 
 
 
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1.

Swipe down from the top of the screen and tap User, then tap the child's account.

2.

Tap Apps > Play Store.

3.

Tap Menu > Settings.

4.

Tap Parental controls.

 
 
 
 
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5.

Tap the switch to turn parental controls on.

6.

Type a PIN then tap OK, type it again and tap Continue. This will stop your settings from being changed, keeping the Play Store age-appropriate.

7.

Tap a content type to set an age rating for it.

8.

Some content types have a tickbox to restrict what can be seen.

Prevent purchases

 

Change the Play Store security settings in your user account to stop users buying 'in-app' content or 'paid-for' apps.

 
 
 
 
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1.

Tap Apps > Play Store

2.

Tap the Menu icon (three lines in the search box) then tap Settings.

3.

Tap Require authentication for purchases.

4.

Tap the 'all purchases' option, which means you'll have to type your Google password (or use your fingerprint) every time you want to buy something.

Disable third-party apps

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Apps can be downloaded from other places as well as the Play Store. This setting is off by default, but check to make sure.

 
 
 
 
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1.

Tap Apps > Settings.

2.

Tap Security.

3.

The Unknown sources switch will be blue if it's on. Tap to turn it off if you need to, then tap Home.

Hopefully that's the parental controls sorted out, but if you need more help, you can get in touch with a Team Knowhow Expert here.