Kit Guide: Samsung Galaxy J5 - setting it up

We've written this guide to take you through setting up your new Galaxy J5, from putting in the SIM and memory cards, to setting up email and internet.

Samsung Galaxy J5 User Manual

Download the full Galaxy J5 user manual

Get it now

2. Inserting your SIM & memory cards

squiggle

These steps explain how to put in your SIM and microSD (memory) card, if you have one.

 
 
 
 
Galaxy J5 Insert SIM
1.

Use your thumbnail in the notch on the left, next to the camera lens. Prise away the back cover.

2.

If the battery is in, remove it.

3.

Place the microSIM in the lower of the two slots on the top of the battery compartment. Make sure the gold-coloured contacts are facing down, and the cut-off corner is inserted first.

4.

If you have a memory card, put this in the upper slot, above the microSIM card. Make sure the metal contacts are facing down, and the narrow end is put in first.

3. Completing the Galaxy J5 Setup Wizard

squiggle

When you switch on your phone for the first time, it'll show the 'Setup Wizard' - a series of steps designed to get your phone set up quickly and easily. Turn it on by holding in the power button the on the right for a few seconds.

At any point during the Wizard, you might see a SIM service pop-up, asking you to choose your mobile network. Tap its name, then OK, and the pop-up will disappear.

Setting it up

 
 
 
 
1.

Choose your language by tapping on the line and scrolling through (English UK is the default). Tap the yellow circle.

2.

Make sure the Wi-Fi switch is on. Tap the name of your wireless network, then Next.

3.

Type your password, which is usually on a sticker on your router. You can check your typing by ticking the Show password box. Tap Connect.

 
 
 
 
4.

When you're connected, you'll see a fan-shaped symbol at the top. Tap Next.

 

5.

Read the EULA ('End User License Agreement'). Untick the box if you don't want to send anonymous data to Samsung, then tap Next.

 

6.

Agree to the EULA.

 

7.

'Tap & Go' lets you transfer your data from an NFC capable Android phone. Tap Learn more if you like, but as most Android devices don't use NFC, we'll Skip this.

 

 
 
 
 
8.

You'll be asked to add a Google account. Without one you can't download apps, back up your information, or use Google services. Type your Google address then Next. If you don't have one, tap create a new account

 

9.

Type your password, then Next.

 

10.

Read the 'Terms of Service' and 'Privacy Policy', and tap Accept.

 

11.

You'll be asked a payment method, if you want to buy apps or other media. You can also skip for now by tapping Remind me later. Tap Next.

 

 
 
 
 
12.

If you've used Android on another device, you can bring that data across by tapping Restore from this backup. You can choose what apps to transfer. Tap Next.

 

13.

You'll be asked to set a password to protect the phone, but as we cover this later, tap Skip.

 

14.

You'll be asked about background services Google can do. 'Backup' backs up your phone's apps and settings, and is something we'd recommend. Tap More.

 

 
 
 
 
15.

'Location' is used for internet searches and map and weather apps. You can also choose to improve Android by sending error logs. Untick any of these options if you don't want to use them, then tap Next.

 

16.

You'll be asked to add a Samsung account. It's optional, but gives you access to Samsung apps, content, and offers. Tap Sign in if you've had one before, or Create account to set one up for free. You can also Skip and do it later if you want.

 

17.

Type your Samsung account ID, and password. If you're creating a new account, fill out the form. If you're skipping, tap Skip again.

 

18.

You'll be asked if you want to use 'Easy mode', which uses a simpler layout, but has less information on the screen. Tap the Switch if you want this, then tap Finish.

 

Touchscreen buttons

 

At the bottom are three buttons that are used to navigate the phone. The physical button in the middle is the 'Home' button, which takes you to the Home screen. The left button is your 'recent apps', which shows the apps you have open. You can switch between them or close them. The right button takes you back one step in an app or menu.

 

4. Connecting to the Internet

squiggle

The J5 can connect to the internet in two ways: through Wi-Fi, or through mobile data. Read on to find out how to do this.

Connecting the Galaxy J5 to a Wi-Fi network

 
 
 
 
1.

Tap Apps from the Home screen, which looks like a grid of dots. You can also swipe down from the top.

 

2.

Tap Settings, which looks like a cog. 

 

3.

Tap Wi-Fi.

 

4.

You'll see a list of Wi-Fi connections. Tap the name of yours.

 

5.

Type your password, then tap Connect.

 

6.

You'll see the word 'Connected' under the network name, and a Wi-Fi symbol on the top of the screen.

 

7.

If you can't get on your network, tap and hold on the name. Tap Forget network, then tap the network again and type the password.

 

Turning mobile data on or off

 

You'll be connected to mobile data if you see a letter at the top: 4G, H+, H, 3G, E, or G. Before you can check if your mobile data's working, you'll need to turn off Wi-Fi.

 
 
 
 
1.

Tap Apps.

 

2.

Tap Settings.

 

3.

Tap Wi-Fi.

 

4.

Tap the switch to turn off Wi-Fi. Tap back to go to your main settings.

 

 
 
 
 
5.

Tap Mobile networks.

 

6.

Tap Access Point Names.

 

7.

Tap in the circle to the left of your network name.

 

8.

Check for a data indicator at the top.

 

 
 
 
 
9.

If you can't see your network name, tap More, then Reset to default.

 

10.

Tap OK.

 

11.

Tap your network name, then OK.

 

12.

Tap the circle to activate the settings. Check the top line for a data indicator.

 

If this still doesn't work, you can enter the APN settings manually. Read our guide to do this here.

 

5. Setting up new email accounts

squiggle

These steps will help you set up an email account. We've already set up a Google account in the Setup Wizard, but read on to add more accounts.

You can add both personal ('IMAP' and 'POP'), and work and education ('Exchange') accounts.

 
 
 
 
1.

Go to Apps > Settings.

 

2.

Scroll down and tap Accounts.

 

3.

Tap Add account.

 

4.

Choose your account type. If you tap on a red M, the account will be added to the Gmail app. Tap Email if you want it to go to the Email app.

 

 
 
 
 
5.

Tap your email address, then Next.

 

6.

Type your password then tap Next.

 

7.

You can change account options to choose how often your handset checks for new email and how much email to keep on your phone. Tap Next.

 

8.

Give your account a name, and type your name which will appear on outgoing emails. Tap Done.

 

9.

You'll see your account listed in the Accounts section.

 

If your account fails to set up, you'll be returned to the main email setup page, and you'll have to do a manual setup. For instructions on how to do this, follow our guide here.

 

6. Setting up a lock screen

squiggle

A screen lock protects the information on your phone, and is something we'd always recommend.


 
 
 
 
1.

Go to Apps Settings.

 

2.

Scroll down and tap Lock screen.

 

3.

Tap Screen lock.

 

4.

Choose your unlock type:

  • Swipe: The default, insecure method. Anyone can access your phone with a swipe of the finger.
  • Pattern: Draw a pattern on a grid of dots.
  • PIN: A 4-digit numerical code.
  • Password: A longer, more complex code.
 
 
 
 
5.

Type your chosen method, then tap Continue.

 

6.

Type it again, then tap OK.

 

7.

You'll be asked how you see notifications when your screen is locked. 'Hide content' is the most useful - it shows you have a notification, but not the content. Tap your choice then Next.

 

8.

You'll see your new lock method. To change it, you'll need to type it again.

 

 You can change the time needed for the lock to be activated after the display times out by tapping Secure lock settings then Lock automatically.

Your phone is set up and ready for use. If you'd like any extra help with your phone, you can get in touch with us here.

You might like...

Need some more help?

squiggleboldMD
ExpertSupport

Expert Support

If you've got an issue with any of your kit, our experts are on-call to help 24/7 - in-store, at home, or over the phone.

More info
ExpertRepair

Expert Repair

When your kit's fully broken, you need it fixed fast. Our accredited experts will get you back up and running in no time.

More info