This guide will take you through all the steps to set up your Samsung Galaxy A3, and make sure it's ready to use. We cover everything from inserting the SIM card, through to setting up a lock screen.
Here's what you'll find in the box:
Your Galaxy A3 uses a NanoSIM, and you can increase the storage using a MicroSD card. Both of these cards go on a tray that slides into the side of the phone:
Push the SIM removal tool into the small hole on the right-hand edge of the phone, so that the SIM tray starts to pop out.
Pull the SIM tray the rest of the way out.
Put the MicroSIM card onto the section of the tray marked 'SIM', with the metal contacts facing down, and the cut-off corner facing the phone.
If you're using a MicroSD card, put this on the SIM tray next to the MicroSIM card, again with the metal contacts facing down.
Push the tray back into the phone.
Once the tray is back in, press and hold the power button on the right-hand side of the phone to turn it on and start getting it set up.
When your Samsung A3 is turned on for the first time, it will show the 'Setup Wizard'. This is a series of steps that will take you through setting up the phone and getting it ready for use. As you're going through it, you might get a 'SIM service' pop-up. If you do, tap your network and your phone will download the correct settings.
Choose your language, and then tap the yellow arrow.
Tap the Wi-Fi network you want to connect the phone to, or tap Next to skip connecting to Wi-Fi.
Type the Wi-Fi password - if you're not sure what this is, it can normally be found on your router.
If this works, your chosen Wi-Fi should say 'Connected' underneath it, and you'll see the Wi-Fi signal bars at the top of the screen. Tap Next.
You'll have to agree to Samsung's Terms and Conditions, and you can also tick the box to send diagnostic information to Samsung. Tap Next.
You can read the 'End User License Agreement' by tapping it, then tap Agree to continue.
If you've previously had an Android phone, you can transfer some data from it if it supports NFC. If it doesn't, or you don't want to transfer any data now, tap Skip.
If you have a Google account, which you'll need if you want to download apps, type it in and press Next. If you don't have an account, tap Or create an account to make one.
Type in your password, and tap Next.
You might be asked to add some payment info to your account - to do this, choose a payment method, tap Continue, and fill out the details. If you don't want to add payment info, tap No, thanks, and then Continue.
If there are any phone backups on your Google account, you can choose to restore the data on it, or set the phone up as new device. Choose a backup, or select Set up as new device, then tap Next.
To add a screen lock, which'll keep your photos, contacts and messages safe, tap Set screen lock now. If you don't want to set up a screen lock, tap Skip.
Read through the available Google Services, and tick the ones you want to use.
Once you've chosen which services you want, tap Next.
If you have a Samsung account, tap Sign in and fill in your email address and password. If you don't have one, tap Create account or Create with Google ID to create a new one. If you don't want to use a Samsung account, tap Skip.
If you want to use 'Easy Mode', which uses larger text and bigger icons, slide the switch to turn it on, or leave it turned off if you want to use the phone in normal mode. Tap Next.
If you want to install 'Knox', which is Samsung's extra security software, tap Finish and install. If you don't need this, tap Finish.
The Setup Wizard is complete, and your phone is ready to be used. Along the bottom of the screen are icons for some of the most used apps: Phone, Contacts, Messages and Internet. You'll also see the 'Apps' button, which will show you all the other apps installed on your A3.
'Recents' (left): shows the apps you've opened recently, and lets you swap between them.
'Home' (middle): pressing once will always take you back to the Home screen, and holding it opens Google search.
'Back' (right): takes you back one screen, or closes apps.
Many of the features of the Galaxy A3, such as downloading apps, going on websites or looking at email require an internet connection. Your phone can connect to the internet using Wi-Fi, or via mobile data, and we'll go through both of these below.
Tap the Apps icon, then tap on Settings.
Tap Wi-Fi, and check it is turned on using the switch at the top - tap it if it's not on.
Tap the Wi-Fi network you want to connect to, then type in the password for it. If you're not sure what this is, it can normally be found on your router.
Tap Connect, and if it works, you should see the word 'Connected' underneath your chosen Wi-Fi.
Your phone will always try and use Wi-Fi instead of mobile data, so you'll need to turn this off first:
Settings > Wi-Fi > Turn switch off
With Wi-Fi off, check at the top of our screen for a '4G' or '3G' symbol, which indicates your mobile data connection. You might also see 'E' or '2G' if your signal is not that good. If you don't see any symbol, follow these steps to check mobile data is turned on:
Tap Data usage.
Check if the switch next to Mobile data is turned on - tap it if it's not.
Once you've made sure it is on, check again at the top for the mobile data symbol. If you're still having problems with this, you'll need to setup the 'APN settings' manually. These are needed by the phone to connect to mobile data, and we have a guide for each network showing you how to set them up here.
Your Galaxy A3 can work with many different types of account, including work, school and personal accounts. Below are the steps to set up an account, and if you have more than one email account, you can repeat them for each account.
Scroll down, and tap on Accounts.
Tap + Add account.
Choose the type of account you want to add. For personal accounts, tap Email, or for work or school accounts, tap Exchange.
Type your email address and password, then tap Next.
Your phone will now download the correct settings for your account. Once it has, you might be given some account options, such as how often the phone checks for new messages. Choose the options you want, and then tap Next.
Give the account a name, and type your name in the bottom box - this will show on emails you send.
Your account is now set up, and you can read your emails by opening the Email app from the Home screen.
If you're having any problems adding your account, you might need to do a 'Manual setup'. You'll need to know the account details to do this - if you're not sure what these are we have a detailed guide to email server settings that can help you out.
A lock screen will help keep your photos, contacts, messages and other data on your phone safe. There are some different options for the lock screen, and we'll go through these, and how to set it up, below.
Scroll down, and tap on Lock screen and security.
Tap Screen lock type, and choose the type of screen lock you want:
Draw or type in your screen lock.
Confirm it by drawing or typing it again.
Choose if you'd like to see notifications on the lock screen, and tap Done.
Your Galaxy A3 is now set up, and ready to be used. If you'd like help learning some of the basics of the phone, such as making calls, sending emails or setting alarms, read through our Samsung Galaxy A3 2016 User Guide.
If you'd like to speak to one of our Team Knowhow Experts, you can contact us here.
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