Kit Guide: Motorola Moto X Play - setting it up

In this guide, we'll go through setting up a Motorola X Play, and getting it ready to use. We cover everything you'll need to know to get started, from completing the Setup Wizard right through to adding the finishing touch of a lock screen.

Motorola Moto X Play user manual

This is the official user manual for the Moto X Play

Download manual

1. Box contents

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Here's what you'll get in your box:

  • Motorola Moto X Play
  • USB cable
  • Power adaptor
  • SIM tool
  • Documentation pack

 

2. Inserting your SIM & memory cards

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Before turning on the phone, you'll need to get the SIM card in. You can add some extra storage to your phone by adding a memory card. Both cards go on a small tray which pops out of the top.

 
 
 
 
Insert SIM
1.

Push the SIM tool into the pinhole at the top of the phone, next to the headphone jack.

 

2.

The SIM tray will start to pop out - pull it out the rest of the way.

 

3.

Put the nano-SIM card in the SIM card slot, then turn it over and put the memory card in the slot on the other side.

 

4.

Hold the cards with your finger and thumb, then slide the SIM tray back in the phone.

3. Completing the Moto X Play Setup Wizard

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When you turn your phone on for the first time, you'll see the 'Setup Wizard', which will help to get the phone's basic settings sorted, so that it's ready to use.

Hold the power button on the right side for a few seconds, until the phone starts to turn on, and the Setup starts.

Setting it up

 
 
 
 
1.

Choose your language from the list, then tap Next.

 

2.

Tap the name of your Wi-Fi network or tap Skip to do the Setup without Wi-Fi.

 

3.

Type in the Wi-Fi password, which can be found on a sticker on your router.

 

4.

Tap Connect, and you should see the word 'Connected' under your Wi-Fi.

 

5.

You'll see a screen about how some information is collected by Motorola. Read the 'Privacy settings', then tap Accept and continue.

 

 
 
 
 
6.

Tap and Go lets you bring across some data from an old Android phone, if it has 'NFC'. Tap your two phones together to get started, or tap Skip.

 

7.

You'll be asked to add a Google account, which is needed if you want to do things like downloading new apps or games. If you already have one, type your email address then tap Next. If you don't, tap Create a new account. Tap Skip if you don't want to use a Google account.

 

8.

Type your password, then tap Next.

 

9.

Read the 'Terms of Service' and 'Privacy Policy', then tap Accept.

 

 
 
 
 
10.

You might be asked to add some payment info to your Google account, in case you want to buy anything from the Play Store. To add some, choose a payment type, then tap Next, or tap Remind me later to skip adding any.

 

11.

If you've used an Android phone before, you might be able to restore some data from a backup. Choose the backup you want to use, then tap Done, and Next to start restoring.

 

 
 
 
 
12.

If you don't want to restore a backup, tap Set up as new device, then tap Next.

 

13.

You'll be asked to if you want to protect your phone with a screen lock. We cover this later, so tap Skip for now.

 

14.

Tap Skip anyway.

 

15.

The next page gives some info on the different Google services you can use on the phone. These include backing up your data, and using your location for internet searches, maps, and other apps. Untick the ones you don't want to use, and tap Next.

 

16.

Read the info about 'Google Now', which uses information from other apps and services to give you quick updates. For example, if you have an appointment in your calendar, Google Now will show you traffic information based on the time and location. Tap More.

 

 
 
 
 
17.

If you want to use Google Now, tap Yes, I'm in, or tap Skip.

 

18.

You'll be asked again to import media from another Android device, using the Motorola Migrate app. Tap Maybe later to skip, or Start Migrate if you want to do it now.

 

19.

Tap Got it on the welcome info screen.

 

Touchscreen buttons

At the bottom of the screen are three icons used to navigate the phone.

'Back' (triangle): takes you back one screen from any screen or app.

'Home' (circle): sends you to the Home screen from any screen or app.

'Menu' (square): shows apps you've opened, and you can switch between them or close them.

 

4. Connecting to the Internet

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In this part of the guide, we'll look at how to connect your phone to the internet, which you'll need to do if you want to download any new apps, get your email or go on different websites.

Connecting the Moto X Play to a Wi-Fi network

 
 
 
 
1.

Tap Apps on the Home screen.

 

2.

Tap Settings Wi-Fi.

 

3.

Tap the Wi-Fi network you want to connect to.

 

4.

Type your password, then tap Connect.

 

If it works, the word 'Connected' will appear under the network name, and a Wi-Fi symbol will appear at the top.

 

Turning mobile data on or off

If you see a mobile data indicator at the top of the screen, then you're phone is connected to mobile data. You could see 4G, H, 3G, E, or G, depending on the speed of the connection.

If you can't see a letter, you can try resetting your mobile data settings.

 
 
 
 
1.

Go to Apps > Settings.

 

2.

Tap the left arrow to go to the main settings.

 

3.

Tap More....

 

4.

Tap Mobile networks.

 

 
 
 
 
5.

Tap Access Point Names.

 

6.

Check your network settings have a green dot next to them. Tap the circle if they don't.

 

7.

If you can't see your network, tap the three dots, then tap Reset to default.

 

8.

Check the correct network has a green dot, and look for a letter at the top.

 

If you're still having problems connecting, you might need to add the 'APN settings' manually. To find the settings you'll need for your network, check our guide here.

 

5. Setting up new email accounts

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Your Moto X Play can work with lots of types of email accounts, from personal ('IMAP' and 'POP'), to education and work ('Exchange').

 
 
 
 
1.

Go to Apps > Settings.

 

2.

Scroll down and tap Accounts.

 

3.

Tap Add account.

 

4.

Tap your account type. If you're not too sure, check our email server settings guide to find out.

 

 
 
 
 
5.

Type your email address and tap Next.

 

6.

Type your password, then tap Next.

 

7.

You might be given some account options, such as how often the phone checks for new emails. Choose the options you want to use, then tap Next.

 

8.

Type a name for your account, and add your name, which will show on emails you send from the phone. Tap Next.

Your account is set up, and you can get to it by opening the Email app from the Home screen.

If your account doesn't set up, you might need to type in the settings manually. To find the settings you'll need, check our guide to email settings.

 

6. Setting up a lock screen

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We always recommend using a lock screen on your phone, so your personal information, like your photos and messages stay protected.

 
 
 
 
1.

Go to Apps > Settings.

 

2.

Scroll down and tap Security.

 

3.

Tap Screen lock.

 

4.

Choose the unlock you want to use:

  • Pattern: draw a pattern on a grid of dots.
  • PIN: a 4-digit number code
  • Password: a longer code made up letters and numbers.
 
 
 
 
5.

Type your chosen code, then tap Continue. A pattern requires a PIN as a backup.

 

6.

Type it again, then tap OK.

 

7.

Choose which notifications you want to see on the lock screen.

 

That should be everything you need to get going, but if you need anymore help with your Moto X Play you can contact a Team Knowhow Expert here.

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