Kit Guide: LG G5 - setting it up

This guide will help you set up your new LG G5 phone, from putting in the SIM, to securing it with a lock screen. If you've done all of that, we've written a Use it guide to help.


1. Box contents

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  • LG G5 with removable battery
  • Mains adaptor
  • USB cable
  • Wired headset
  • SIM removal tool
  • Information pack

2. Inserting your SIM & memory cards

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Read through these steps to learn how to put in your nano-SIM and microSD (memory) cards.

  1. Use the pin end of the SIM removal tool in the pinhole on the bottom-right side of the phone. Push in, and the tray will pop out.
  2. Place the nano-SIM card in the smaller holder (on the right), with the metal contacts facing down, and the cut-off corner away from the phone.
  3. If you have a memory card, put this in the larger holder (on the left), with the metal contacts facing down, and the narrow end pointing towards the phone.
  4. Slide the tray back into the phone.

 
 
 
 
Inserting your SIM card

3. Completing the LG G5 Setup Wizard

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When your phone is turned on for the first time, it'll show the 'Setup Wizard', which gets your phone up and running. At any time during Setup you might see a pop-up, asking you to choose your network name. Tap it, then tap OK.

Setting it up

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1.

Turn on your phone by pressing the power button on the back of the phone, holding it in for a few seconds until you feel a vibration. The phone will turn on and you'll see the Setup Wizard.

2.

Tap to choose your language, the tap the arrow.

3.

Tick the switches to connect to your Mobile Network and Wi-Fi. Tap Next.

4.

If you've chosen Wi-Fi, you'll see a list of Wi-Fi networks. Tap yours, or Next to skip. We don't recommend this, as the G5 will download updates after Setup, which can use a lot of data.

5.

Type your password, which is usually found on a sticker on your router. Tick Show password to check your typing, then Connect.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
6.

You'll see 'Connected' under the network name, and the Wi-Fi symbol (a fan) at the top. Tap Next.

7.

If you've used Android before, you can restore the Setup you had, if you were using NFC. To do this, tap Copy Google accounts..., but as NFC isn't universally supported, we recommend skipping by tapping No, thanks, then Next.

8.

You'll be asked to sign in with your Google account. Without one you can't download apps or use other Google services. If you don't have one, tap Create a new account and fill out the form. You can also Skip, but we don't recommend this.

9.

If you have a Google account, type in your email address and tap Next.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10.

Type your password and tap Next.

11.

Read through the 'Terms of Service' and 'Privacy Policy', then tap Accept.

12.

Choose the Google services you want to use on your phone by ticking or unticking the boxes. These include backing up your Google account, or using your location to help with internet searches. Tap the down arrow to see more options, then tap Next.

 
 
 
 
 
 
 
 
 
 
 
 
13.

You can add your payment details, to buy apps or content from the Play Store. You can also choose No, thanks (and do this later). Tap Next.

14.

You can use a backup from an Android device you've used before. Tap your old device's name and tap to choose your backup.

15.

Choose which apps you want to install by tapping on the Also include line. Tap Next.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
16.

You can also tap Set up as new device if you don't want to use backups.

17.

You'll be asked to set up a screen lock to protect your phone, but as we cover this later, select No, thank you (you can come back to this later).

18.

Read through the 'End User License Agreement' and tap the I agree box. If you want to turn on 'Software Updates', tap the I agree (Optional) box. If you want to log errors, tap the I agree (Optional) box. If you want to turn on power saving, tap the I agree (Optional) box.

19.

Tap Done to finish the Setup.

Touchscreen buttons

The three symbols at the bottom of the phone screen are to navigate through the phone.

'Home' (circle): Tap this to go to the Home screen from any screen or app.
'Back' (triangle): Takes you back one screen.
'Menu' (square): Shows previously used apps.

4. Connecting to the Internet

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We covered connecting to Wi-Fi in the Setup Wizard, but if you want to connect to a different Wi-Fi network or mobile data, follow these steps.

Connecting the G5 to a Wi-Fi network

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1.

From the Home screen, tap Apps (the grid of dots), then Settings (the cog).

2.

Tap Networks at the top.

3.

Check the Wi-Fi switch is on (blue). If it's grey, tap to turn it on.

4.

Tap Wi-Fi.

5.

Tap your wireless network name.

6.

Type your password. You can check your typing by ticking the Show password box. Tap Connect.

7.

You'll see the word 'Connected' under the network name, and a fan-shaped icon will show at the top.

Turning mobile data on or off

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1.

Go to Apps > Settings.

2.

Tap Networks.  

3.

You'll need to turn off Wi-Fi to make sure mobile data is working. Tap Wi-Fi to turn it off (but remember to turn it on later). Make sure the Mobile data switch is blue, and there's a letter data indicator at the top.

4.

If you're still not connected, you might need to reset the settings. Scroll down and tap More.

5.

Tap Mobile networks.

 

6.

Tap Access point names, which are the settings that connect your phone to mobile internet.

 

7.

Make sure the active network setting has a blue dot next to it. If it isn't, tap your network name to turn it on.

 

8.

If you don't see your network name, tap Menu (the three dots).

 

9.

Tap Reset to default

 

10.

Tap the button next to the correct name.

 

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5. Setting up new email accounts

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These steps will teach you how to set up email on your phone. You can add both personal ('IMAP' or 'POP'), and work and education ('Exchange') accounts. Our guide will help you know your account type, if you're unsure.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1.

Go to Settings.

2.

Tap General, then tap Accounts & sync.

3.

Tap Add account at the bottom.

4.

Choose your email account. If you tap an option with a red M, email will go to the Gmail app. If you're unsure, tap Email, and this will go to the Email app.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
5.

If you tapped the Email option, you'll need to tap Other.

6.

Type your email address and password, and tap Next.

7.

Name your account, then add your name in the second box, which will show in emails you send from your phone. Tap Done to finish the email setup.

If it doesn't work, you might need to type the settings manually. We've written a guide to help with this.

6. Setting up a lock screen

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We always recommend using a lock screen with your phone, to protect your private information.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1.

Go to Settings.

2.

Tap the Display tab, then tap Lock screen.

3.

Tap Select screen lock.

4.

Choose what screen lock you'd like to use:

  • Knock code: a series of taps on the screen.
  • Pattern: draw a pattern over a grid of dots.
  • PIN: a 4 - 8-digit numeric code.
  • Password: a combination of letters, numbers, and symbols.
5.

Choose if you want the phone to use a PIN when you turn the phone off then on, and tap Next.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
6.

Type in the code, pattern, PIN, or password, then tap Next.

7.

Type it again, and tap OK.

8.

Choose how you want your notifications to be shown while the phone is locked. You can Hide all and Show all, or Hide sensitive, which shows the notification, but not the content. Tap OK.

9.

You'll be asked to set up fingerprint locking. Tap Add or Cancel to skip this.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10.

You'll be advised to set up another unlock method if you're adding fingerprints. Tap Next.

11.

Type your current security code and tap Next.

12.

Put your finger on the power button on the back of the phone (there's a sensor there). Remove and replace it when prompted. You can Add more fingerprints, or tap Next.

13.

You'll see your fingerprint listed. You can change the name, or tap the bin to delete it.

Adding more fingerprints

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1.

Tap Settings, then tap General.

2.

Tap Fingerprints & security.

3.

Tap Fingerprints.

4.

Type your unlock code.

5.

Tap Add fingerprint, and follow the onscreen instructions.

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