We've written this guide to help you set up your new Huawei P10. We'll show you how to put in the SIM and memory cards, set it up, and protect it with a lock screen.
Here's what you should find in the box:
Before you start you need to find the NanoSIM that you want to use, as well as a memory card if you want to add some extra storage space. You'll need the SIM tool as well, which is attached to the information pack.
The SIM tray is on the left edge of the P10. Push the SIM tool pin into the hole and press against a spring to pop the tray out.
Put the SIM card in the small hole at the end of the tray that goes back into the phone. It needs to be contacts side down and with the cut-off corner at the end of the tray.
If you're adding a memory card, put this in the larger hole with the contacts down and the narrow end nearest the SIM card.
Slide the tray back into the phone.
Press the power button on the side of the phone for a couple of seconds until it vibrates and starts up.
When the phone turns on you'll see the 'Setup Wizard', which will help you get the phone ready for use. You might see a SIM service notice pop-up during the Setup. If you do, choose your network name and tap OK to carry on from where you were.
Pick what language you want to use then tap Next.
You'll see the 'Terms & Conditions' screen. Tap the link if you want to look at the 'End User Licence Agreement', then tap Agree.
Tap Agree again to move on.
Wi-Fi+ switches between Wi-Fi and mobile data to keep your internet running quickly, and the Weather service uses your location to keep you up to date. Agree to turn each of these on and tap Next.
Tap your Wi-Fi network name (you might have to tap the switch to turn it on) or tap Skip to set it up without connecting.
If you're connecting to Wi-Fi, type the network password. If you don't know it, you'll find it on a sticker on your router.
When the P10's connected, tap Next.
You'll need a Google account to download apps from the Play Store. If you haven't got one, you can create a new account for free. If you use one already, type in your Gmail address and tap Next.
Type your Gmail password and tap Next.
Tap the switch to turn a service off if you don't want to use it, then tap Next.
You'll be asked to protect your phone with a lock screen. We cover this in detail later in the guide so tap Skip, or if you want to go ahead now tap Set screen lock style.
If you're skipping, tap Skip anyway to confirm.
If you've had an Android phone before, you can Keep your apps & data by bringing them from your old phone, or you can choose to Set up as new to start afresh.
If you've got a Huawei account, Log in with your details, or you can Register for a new account or sign in with your Google account. If you don't want to use a Huawei account, tap Skip.
Huawei's Data transfer service can import data from an old phone. Tap to do it or tap Set up as new phone to skip.
If you picked new phone, you'll see a reminder. Tap OK.
You can set up Fingerprint ID to unlock your phone now by tapping Enrol. We cover it later with the lock screen so tap Skip.
That's it. Tap Get started to close the Wizard.
'Home' (circle): always brings you back to the Home screen.
'Back' (triangle): takes you back one step in menus and settings.
'Recent Apps' (circle): shows apps you've had open recently and lets you swap between them.
You'll need to be connected to the internet to get your email and download apps. The P10 can connect through a Wi-Fi network or mobile internet, and we'll show you how to set both of these up.
On the Home screen, tap Settings then tap Wi-Fi.
Tap your Wi-Fi network name. If you can't see any networks, you might have to tap the switch to turn it on.
Type the Wi-Fi password (which will be on a sticker on your router) then tap Connect.
If it's worked, the network name will turn blue and show that it's connected.
The mobile internet connection should have set up automatically, but if it isn't working, here's how to turn it on.
On the Home screen, tap Settings then tap More.
Tap Mobile network.
On the Mobile network page, tap the Mobile data switch to turn it on (blue shows it's on)
You can set up your account to deliver email into either the Huawei Email app, or into the Gmail app. We'll show you how to choose which one to use.
From the Home screen, tap Settings then tap Accounts.
You'll see a list of accounts that are already set up. Tap Add account.
If you want your email in the Email app, choose one of these options:
If you want to use the Gmail app instead, choose one of these options:
You might be asked to give permission for the Email app to access the phone's storage. Tap Enable to let it.
Type in your email address and password then tap Next.
If the account sets up, you might be given some options. These include things like how often to check for new email, and telling you it's arrived.
Tap Next to finish adding the account.
If the phone couldn't download the settings, you might have to put them in yourself. Our detailed guide to email server settings will help you get it working.
We always recommend setting up a lock screen to keep your phone and its contents secure. We'll show you how to use your fingerprint to unlock it too.
Tap Settings on the Home screen, then scroll down tap Screen lock & passwords.
To set up a lock screen, tap Password.
Choose what type of unlock method you'd like to use:
Type or draw an unlock code and tap Continue.
Type or draw your code again, then tap OK.
The lock screen is all set, and you'll be asked to add your fingerprint. To skip it, tap Cancel and you'll see the lock screen settings. Tap Enrol to go to the fingerprint settings, and read from step 3 below.
The fingerprint scanner is below the screen, and can be used to make purchases as well as unlock your phone.
From the Home screen, tap Settings > Fingerprint ID > New fingerprint.
Put your finger onto the sensor and follow the onscreen instructions.
As more of your print is scanned you might need to move your finger slightly.
When your print is enrolled you'll see a Success screen. Tap OK.
You can add up to five fingerprints.
To edit a fingerprint, touch and hold its name.
To name the print, tap Rename. Tap Delete at the top to delete the print from your P10.
Your new Huawei phone is set up and ready to use. If you'd like any extra help from our experts at Team Knowhow, you can contact us here.
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