You'll probably want to start making calls with your new phone, so these steps will help you out with it.
Open the phone app by pressing the phone icon on the Home screen. When you've done it, there's a few ways you can make calls.
Texting is a quick and easy way to get messages to other people, but if you've never done it before, it might seem confusing. These simple steps will have you texting in no time.
On the Home screen, press the Messaging icon (it's the two speech bubbles).
Press the + at the bottom for a blank message.
Type the person's name or mobile number in the 'To' box at the top.
Tap the 'Add text' box and write your message. When you've finished, press the right arrow to send it.
If you want to add more to your message, like a picture or video, these steps will help. MMS messages are usually chargeable, so if you're not sure whether they're included in your allowance, it's worth checking with your network.
Write your message, then press the paperclip on the left, instead of send.
Choose Camera to take a new picture, or Gallery to look through the ones you've already got.
Scroll through and tap the one you want to add.
You'll see a preview of it added to your text. Press the right arrow to send it when you're happy with it.
A message 'thread' is the conversation between you and someone else. Open your messaging inbox and find the thread you want to get rid of.
Press and hold on their name, then tap Delete in the menu. There's no way to undo it, so make sure you really want to delete them.
You'll need to have your email account set up to be able to start sending messages from it. You might not have done it yet, so if you need some help with it, you can use our Setup Guide.
Open your inbox by pressing Apps > Email or Gmail (depending which one you've set up).
For a blank email, press the + in the bottom-right corner.
Write the person's name or email address in the 'To' box.
Add a Subject to the 'subject' box (it's not essential).
Write your email in the box that's left. When you're finished, press the right arrow at the top to send it.
Here's how to add things like pictures, videos and other files to your emails.
Write your email, then press the paperclip to attach things.
You can choose to take a new picture or look through the ones you have.
Tap the items you want to attach, then press Done in the top-right corner.
You might be asked to resize it if it's a big picture or video. When you're finished, press the right arrow at the top and send it.
If you're not used to using alarms on your phone, it might seem a bit confusing. Don't worry, these quick steps will help you stay on time.
Open the Clock app by pressing Apps > Clock.
You'll be taken straight to the 'World Clock' screen. At the top, press Alarms.
Press the + at the top to set a new alarm.
Slide the numbers until you've set it to the time you want.
Press Repeat and choose when you want the alarm to go off. Press Done when you're finished.
That's you sorted for the basics on the U Play. If you're still having problems, or there's something you want help with, our Team Knowhow Experts can be contacted here.
If you’ve got an issue with any of your kit, our experts are on-call to help 24/7 - in-store, at home, or over the phone.More info
When your kit’s fully broken, you need it fixed fast. Our accredited experts will get you back up and running in no time.More info