Apple iPhone 7 - using it

This guide is going to show you how to use some of the core features of your phone, including making calls, sending texts and emails, and some tips to help you get a bit more from your phone.

 

1. Making phone calls

squiggle

Calls are made in the Phone app, which you can find in the bottom-left corner of the Home screen.

Making a phone call

When the app opens, there are several icons across the bottom of the screen.

 
 
 
 
iphone 7 making calls 1
 
 
 
 
iphone 7 making calls 2
 
 
 
 
iphone 7 making calls 3
 
 
 
 
iphone 7 making calls 4
  • Favourites: this can show the people you contact the most. Tap the icon to add new contacts.
  • Recents: shows any recently made, received or missed calls. Tap a number to call them back.
  • Contacts: shows a list of all the numbers saved on your phone. Tap one to see their information, then tap their number to call them.
  • Keypad: lets you dial a number - press the green phone icon to call it.
  • Voicemail: will show your voicemail or dial the voicemail number.

Receiving calls

Answering a call can be done in two different ways, depending on whether the screen is locked.

 
 
 
 
calls
 
 
 
 
calls
 
 
 
 
calls
 
 
 
 
calls
1.

If the screen is unlocked, two buttons will show at the bottom of the screen - Decline in red, Accept in green. Tap the Accept button to answer the call, or Decline to reject it.

 

2.

If the screen is locked when the call arrives, you will need to slide the green phone icon across the screen to answer the call.

 

3.

If you missed the call, this will show on the lock screen. You can slide across to call the person straight back without unlocking the phone.

 

If you don't have a notification about a missed call, you can check your call history by tapping on the phone icon from your home screen, then tapping on Recent at the bottom of the screen. Now that you can see your call history, tap on the Missed button at the top of the list to view just your missed calls!

2. Sending texts & multimedia messages (MMS)

squiggle

Your iPhone can send texts, and attachments using the Messages app. We'll go through both of these in the steps below.

Sending texts

 
 
 
 
iphone texts 1
 
 
 
 
iphone texts 2
 
 
 
 
iphone texts 3
 
 
 
 
iphone texts 4
1.

Open the Messages app from the Home screen. The first time you do this you'll see the 'What's new' screen - tap Continue.  

 

2.

Tap the New message button in the top right corner, or tap a person's name to reply to them.

 

3.

If you're writing a new message, tap the To box, and type a person's name or number. As you're typing, suggestions might appear - tap one to choose them.

 

4.

Tap the Message box, and write your text.

 

5.

Tap the Send button to get it going on its way.

 

Sending attachments & multimedia messages (MMS)

Follow steps 1-4 above to get started, then go through the steps below.

 
 
 
 
iphone MMS 1
 
 
 
 
iphone MMS 2
 
 
 
 
iphone MMS 3
 
 
 
 
iphone MMS 3
1.

Tap the arrow to the left of the message box to open the attachment options. The first option is the 'Camera', which lets you take a new photo, or choose one from your Photos.

2.

The second options is 'Digital Touch', which lets you send quick sketches, taps and heartbeats.

3.

The third option is for 'apps', and lets you attach files from lots of different places - you can download more of these in the App Store.

4.

Once you've added a picture or file, tap the Send button to get it on its way.

Deleting messages and message threads

 
 
 
 
iphone Delete message 1
 
 
 
 
iphone delete message 2
 
 
 
 
iphone delete message 3
1.

Find the message you want to delete.

2.

Press and hold on the message you want to delete, until you get a pop-up menu.

3.

Tap More. You can tap the empty box next to any messages to select them. Confirm by tapping Delete message or Delete all.

3. Sending emails

squiggle

You'll need to set up an email account before you can send email.

Sending an email

 
 
 
 
iphone send emails 1
 
 
 
 
iphone send emails 2
 
 
 
 
iphone send emails 3
 
 
 
 
iphone send emails 4
1.

From the Home screen, tap the Mail app. When it opens, tap the new message button in the bottom-right.

 

2.

Tap the To box and type in a person's email address or a person's name if they're saved in your contacts.

3.

Tap the Subject box and type in a subject for your email.

Tap into the bottom box and type your message.

5.

Tap the Send button in the top-right corner to send the message.

Adding an attachment

Sending an attachment is similar to sending a normal email, follow steps 1-4 above to get your email ready, then follow the steps below to add an attachment.

 
 
 
 
iphone send attachments 1
 
 
 
 
iphone send attachments 2
 
 
 
 
iphone send attachments 3
1.

Press and hold an empty area of your message.

 

2.

When the pop-up menu appears, tap the right arrow to see the attachment options. You have two choices:

  • Insert Photo or Video: lets you pick a photo or video from your photo library.
  • Add attachment: lets you add other files from cloud storage.

In this example, we've tapped to insert a photo.

Your Photos should open - tap Moments or All Photos.

 
 
 
 
iphone send attachments 4
 
 
 
 
iphone send attachments 5
 
 
 
 
iphone send attachments 6
4.

Go through your photos and find the one you want to attach.

 

5.

Tap the photo to see it full screen, then tap Choose to confirm it's the item you want to send.

 

6.

The attachment will be added to your email, tap the Send button to send it.

Viewing your email folders

Your phone can show you all the folders on your email account, such as the inbox, sent items or trash.

  • Open the Mail app.
  • Tap Mailboxes in the top-left corner.
  • This will show you your email accounts, and you can tap one to see the different folders in it.

 

4. Setting alarms

squiggle

Alarms on your iPhone 7 are set and changed using the Clock app. You can add more than one alarm, and we'll show you how to set them up in the steps below.

 
 
 
 
iphone Alarms 1
 
 
 
 
iphone Alarms 2
 
 
 
 
iphone Alarms 3
1.

Open the Clock app from the Home screen.

2.

Tap Alarms at the bottom of the screen, then press the button in the top right corner.

 

3.

Use the sliders to to select the time you want the alarm to go off.

 
 
 
 
iphone alarms 5
 
 
 
 
iphone Alarms 6
 
 
 
 
iphone Alarms 7
5.

Tap Repeat to choose the days you want the alarm to go off.

6.

Tap Label to give the alarm a name, like 'Work' or 'School'.

7.

Tap Sound to choose the sound you want the alarm to make.

4.

Once you've chosen all your options, tap Save in the top-right corner.

5. Tips

squiggle

Using notifications

Your phone can show notifications from lots of apps, and each one can be customised. Any notifications that you don't interact with are put onto the Notification Centre, where you can see and go through them.

To change an app's notifications settings, go to Settings Notifications. Here you'll see a list of all your apps - tap one to change its notification settings.

For each app, you can change:

  • Allow Notifications: turns notifications on or off for the app
  • Show in Notification Centre: turn this on to see notifications in the Notification Centre
  • Sounds: lets an app's notifications make sound, and you can choose the sound it makes
  • Badge App Icon: lets an app show a badge on the Home screen. For example the Messages app icon can show how many unread texts you have
  • Show on Lock Screen: choose if you want the notifications to show when the phone is locked.
  • Alert Style when unlocked: choose how notifications appear when you're using the phone. 'Banners' will appear at the top of the screen for a few seconds, and 'Alerts' will show in the middle of your screen and need you to interact with them before they disappear
 
 
 
 
 
 
 
 
 
 
 
 

Slide down from the top of the screen to see the Notification Centre. This shows you any notifications you haven't interacted with yet. You can tap one to go to the app, or swipe right-to-left across it to get some extra options. To remove all the notifications, press the x in the top right corner.

If you swipe left-to-right it'll open the 'Today' view, where you can see widgets for things like weather, stocks and news.

Update iOS

Apple release new updates for their phones regularly throughout the year. Normally there's one major version per year with lots of new features, and smaller updates throughout the year which might add smaller features, fix problems and increase the security of you phone.

To check for updates, go to Settings > General > Software Update

If an update is available, you'll be told what is contained in the update, and you can download and install it.

Hopefully, this should be all the help you need to use your iPhone SE, but if you want any extra help, you can get in touch with our Team Knowhow Experts here.

Need some more help?

My default image

Expert Support

If you’ve got an issue with any of your kit, our experts are on-call to help 24/7 - in-store, at home, or over the phone.

More info
My default image

Expert Repair

When your kit’s fully broken, you need it fixed fast. Our accredited experts will get you back up and running in no time.

More info