Phone calls are handled using the 'Phone' app, which is in the bottom left-corner of the Home screen.
When you open the phone app, you'll see five tabs along the bottom:
There are a couple of different ways to answer a phone call, depending on whether your phone is locked or not when the call comes through.
If the phone's unlocked, you'll see green and red buttons onscreen. Tap one to Accept or Decline the call.
If the phone's locked, you'll need to slide the phone icon from left-to-right across the screen.
If you've missed a call, swipe across it on the lock screen to call the person back.
Your phone can send texts and attachments using the Messages app, which you'll find on the Home screen.
Open the Messages app from the Home screen.
Tap the new message button in the top-right corner, or tap a person's name to reply to them.
If you're writing a new message, tap the To box, and start typing a contact's name or number. Suggestions will appear as you type - tap one to choose them. Or, tap the + button to see your contacts.
Tap the message box at the bottom, and write your text.
Tap the send button on the right of the message box to send the message.
Follow steps 1-4 (above) to get your message ready.
Tap one of the attachment buttons on the left of the message box:
When you've added your attachment, tap the send button.
Open Messages, and find the message you want to delete.
Press and hold on the message.
Tap the bin icon in the bottom-left.
You can use 3D Touch to quickly make a new message from the Home screen.
Do a 3D Touch on the Messages app icon, then tap the New Message option on the popup.
Before you can send emails, you'll need to have added an email account. If you haven't added one, read our iPhone 6s Set up guide to see how.
Tap the Email app from the Home screen.
Tap the new message button in the bottom-right corner.
If you have more than one email account, tap Cc/Bcc, From box to change which account the email will be sent from.
Tap To, and type a person's email address or name. Suggestions might show as you type - tap one to choose them.
Type a subject for your email.
Type your message into the box at the bottom.
Tap Send in the top-right to send the message.
Follow steps 1-6 above to get your email ready.
Press and hold an empty space in the message box.
On the pop up menu, tap the right arrow to see the attachment options:
Go through the phone and find the item you want to send.
Tap on an item to add it to your email.
Tap Send to get the email on its way.
You can use the 3D Touch screen on your phone to quickly get to a new message. Do a 3D Touch on the Mail icon on the Home screen, and then tap New Message on the popup menu.
Alarms are set and changed using the Clock app. Open this up from the Home screen to get started.
When the Clock app opens, tap the Alarms tab at the bottom.
Press the + button in the top-right corner.
Use the hour and minute sliders to set the time you want the alarm to go off.
Tap Repeat, and choose the days you want the alarm to go off, then tap Back.
Tap Sound to change the noise the alarm will make.
Tap Label and give the alarm a name, like 'school' or 'work'.
Use the switch to turn snooze on or off.
The alarm is set, and will go off at the time set. To change an alarm's settings, tap Edit in the top-right, then tap an alarm to change it.
You can use 3D Touch to set an alarm quickly. Do a 3D Touch on the Clock app on the Home screen, then tap Create Alarm in the pop-up menu.
Now that you know how to do some of the basics on your phone, here are a few tips to help you get a bit more out of it.
A lot of your apps can send you notifications - about new messages, new emails, weather updates, news reports and lots of other things. You can change how these notifications appear on your phone, or turn them off if you don't want to see them.
Go to Settings > Notifications
In here, you'll see a list of all the apps that can send you notifications - tap one to change its settings.
Apple release updates for its iPhones a few times a year, and some of these can contain new features.
To check for a new update, go to Settings > General > Software Update
If an update is available, tap Download and Install to get the update. This might take a few minutes, but once it's done your phone will be up to date.
Hopefully, that should be everything you need to know about using your phone, but if you want any extra help, you can get in touch with our Team Knowhow Experts here.
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