This guide is going to get your iPhone set up, and help you to restore your data from an iCloud backup. If you want to transfer data from an Android phone, follow our Guide to moving from Android to iPhone. If you don't want to transfer any data, read our Guide to Setting an iPhone up as new.
The first thing you'll need to do is insert your SIM, so that the phone can activate with Apple. The iPhone 6 uses a NanoSIM, which goes on to a tray on the right-hand side of the phone.
Push the SIM tool into the pinhole on the right-hand edge of the phone, until the tray starts to pop out.
Pull the tray out the rest of the way.
Put the SIM card onto the tray, with the metal contacts facing down, and the cut-off corner facing outwards.
Push the tray back into the phone.
With the SIM in, press and hold the power button on the right-hand edge of the phone for 2-3 seconds until you see the Apple logo on the screen.
When the phone is turned on, it'll show the 'Setup Assistant', which takes you through setting it up, and getting it ready to use.
On the Hello screen, press the Home button.
Tap your language.
Tap your Country or Region.
Tap the Wi-Fi network you want to connect to. If you don't want to use Wi-Fi, tap Use Mobile Connection at the bottom.
If you're connecting to Wi-Fi, type the password for it and tap Join. If you're not sure what it is, check on the router.
Give your phone a few minutes to activate with Apple.
If you want to use apps like Maps or Weather, the phone will need to know your location. Tap Enable Location Services to use them, or tap Disable Location Services if you don't need them.
To set up 'Touch ID', the fingerprint scanner, put your finger or thumb on the Home button. If you don't want to set it up, tap Set Up Touch ID Later.
If you're setting it up, lift your finger when you feel a small vibration, then put it back on the Home button. Repeat this a few more times, until the phone has a full scan of your fingerprint. Tap Continue once it's done.
You'll be asked if you want to add a passcode to your phone to protect your data (if you've setup Touch ID, you will have to add a passcode). The default type is a 6-Digit Numeric Code - to see others, tap Passcode Options, or if you don't want to use one, tap Don't Add Passcode:
Type in your passcode, then confirm it by typing it again.
The next step asks you how you want to set up the rest of the phone. This guide is for people who have used an iPhone before, and want to transfer their data from their old one. If you want to transfer data from an Android phone, follow our Guide to moving from Android to iPhone. If you don't want to transfer any data, read our Guide to Setting an iPhone up as new.
To restore from a backup you made with iTunes, you'll need to have your computer with you, and it'll need to have the latest version of iTunes on it. You can download iTunes from the Apple website here. Once it's up to date, open it up.
Tap Restore from iTunes Backup on your phone, and then connect it to your computer. In iTunes, you can then choose the backup you want to restore. Let this go through, and once it's finished, you can start using your phone.
Tap Restore from iCloud Backup.
Type your Apple ID and password, and press Next.
Read the info about restoring, and press Continue.
You'll have to accept the Terms and Conditions - tap Agree.
Tap Agree again on the pop-up.
Choose the most recent backup of your other iPhone to restore from.
Give your phone a little while to start restoring. Your phone might restart more than once while it's doing this.
Once it's done, you should see an 'Update Completed' screen - tap Continue.
Type your iCloud password again, and tap Next.
You might be asked to update your iCloud security info. Fill it in if you want to, or tap Not Now to skip it.
Tap Next on the 'Apple Pay' screen. This lets you pay for things using your phone like a contactless card.
To set it up, place your card on a table, then use the camera to scan in the details. To skip it, tap Set Up Later in Wallet.
To use 'iCloud Keychain' which will save your passwords for you, tap Use iCloud Security Code, and type in your code. If you haven't used this before, tap Continue to set it up. If you don't want to use it, tap Don't Restore Passwords or Don't Use iCloud Keychain.
You might be sent a verification code as a text message, which your phone should pick up automatically.
To use 'Siri', Apple's digital voice assistant, tap Set Up Siri, or tap Turn On Siri Later.
If you're setting up Siri, follow the prompts on screen and speak the phrases so that it can learn your voice.
Once it's set up, tap Continue.
Tap Get Started.
The Setup Assistant is finished, and you'll be looking at the Home screen.
Home button: this will do different things, depending on how it's pressed.
Back button: most apps will show this in the top left corner. This will take you back to the previous screen in that app.
You'll need to connect to the internet so that your phone can download new apps or games, connect to email or go on websites. You can connect using Wi-Fi or Mobile data, and we'll cover both.
Open Settings from the Home screen.
Tap on Wi-Fi, and make sure it's turned on using the switch at the top.
Tap the Wi-Fi network you want to connect to.
Type the password for the Wi-Fi network - if you're not sure what that is, check on your router. Then tap Join.
If it works, you'll see a tick next to your Wi-Fi, and get the Wi-Fi signal bars in the top-left corner of the screen.
Open Settings from the Home screen.
Tap Mobile Data or Cellular Data.
Tap the switch for Mobile Data or Cellular Data to turn it on.
If you're having any problems connecting to mobile data, we have detailed guides with the settings for each network, and how to put them in here.
Adding an email account will let you read emails, send new ones, and your phone will notify you about new emails.
Scroll down, and tap Mail.
Tap Accounts, then Add account.
Tap the type of account you want to add. For work or school accounts, tap Exchange. For personal accounts, tap one of the options listed (Google, Yahoo!, Outlook.com etc.) or, if yours isn't listed, tap Other.
Type in your email address and password, and press Sign in or Next.
You might need to let the phone connect to your account - tap allow or accept.
Use the switches to turn on the services you want to use on the phone: Mail, Contacts, Calendars, Notes and reminders.
Your account is set up, and you can see your email by opening the Mail app from the Home screen. If you have any problems adding your account, you might need to type in the settings manually. Don't worry if you aren't sure what these are, have a look at our guide to email server settings to find them.
Setting up the lock screen on your iPhone will help keep your photos, messages and other data safe. You have a few different options for it, and we'll go through them.
Scroll down, and tap Touch ID & Passcode.
Tap Turn Passcode on.
You'll be asked to provide a 6-Digit Numeric code. You can change the type by pressing Passcode Options, and choosing from:
Type your code.
Type it in again to confirm it.
Tap Require Passcode to change how long the phone will wait before asking for the code.
Before you can set up Touch ID, you'll have to have set up a Passcode (above).
Open Settings, and tap Touch ID & Passcode.
Type in your passcode.
Tap Add a Fingerprint.
Put your finger or thumb on the Home button to start it scanning, and lift it when you feel a vibration.
Repeat it a few more times, until the phone has a complete scan of your print.
When it has finished, tap Continue.
Use the switches to choose what you'll use Touch ID for, and you can tap a fingerprint to change its name or delete it.
Your phone is all set up, and you can start to use it. If you'd like to speak to our Team Knowhow Experts, you can contact us here.
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