If you're looking for some help to get your Galaxy J5 2017 set up and running, this guide will show you everything you need.
Before you can get started with the Setup, you need to get your SIM card (and your memory card, if you're using one) put in the phone. Follow these steps to get it done.
Push the SIM tool into the top pin-hole on the left-hand side of the phone to eject the SIM tray.
Pull the tray completely out of the phone.
Put the SIM card on the tray, so that the gold contacts face the back of the phone.
Push the tray all the way back into the phone.
If you're using a MicroSD card, push the SIM tool into the lower pin-hole, and pull the tray out.
Put the MicroSD card onto the tray, so that the metal contacts face the back of the phone.
Push the SD card tray back into the phone.
With everything in, press and hold the power button on the right-hand side of the phone to turn it on, and start setting it up.
The 'Setup Wizard' takes you through some steps to get the phone ready for use.
If you get a pop-up asking you to choose your network, tap to pick it, then tap OK.
Choose your language, then tap Start.
Tap the Wi-Fi network you want to connect to.
Type in the Wi-Fi password and then tap Connect.
Once it says 'connected' under you network, press Next.
You'll need to accept the 'Terms and Conditions', and can optionally send diagnostic data to Samsung. Tap Agree to all or tick the individual boxes, then tap Next.
If you've got a Google account, type it in and press Next, or tap the option to Create a new account if you've not got one.
If you're signing in, type your password and press Next, or if you're creating an account, fill in the details.
Tap Accept to agree to Google's Terms of Service.
Scroll through the Google Services and keep the switches turned on for the ones you want to use. Tap Next once you've been through them.
Tap Skip on the 'Protect your phone' screen, as we'll cover this in more detail later in the guide.
Tap Skip anyway.
Scroll down and tap Skip on the 'Samsung account' screen.
Tap Skip on the pop-up menu.
Have a look through the 'useful features' and tick the boxes for the ones you want to use.
Tap Finish and you'll be looking at the Home screen.
That's the Setup Wizard finished, and your phone is ready for you to start using it.
Under the screen are the navigation buttons that you'll use to get around your phone:
'Home' (middle button): get back to the Home screen from anywhere in the phone by pressing this.
'Back' (arrow): go back a screen.
'Recent apps' (two boxes): shows all the apps you've had open recently.
A lot of the apps and games that you'll use need to connect to the internet to work properly, and your J5 2017 can use Wi-Fi or mobile data. Here's how to make sure both are connected.
Using Wi-Fi is the best choice as it's normally faster, and you can use it without worrying about any mobile data limits.
Open Settings from the Home screen, the tap Connections.
Tap on Wi-Fi.
Tap the Wi-Fi network you want to connect to.
Type the Wi-Fi password, and then press Connect. Your network will say 'connected' if it's working.
Mobile data should be turned on by default - here's how to check it, and reset it if you have any problems.
Open Settings from the Home screen, then tap Connections.
Tap Data usage.
Check that the switch for 'Mobile data' is turned on.
If your mobile data isn't working, go back to the 'Connections' screen, and tap Mobile networks.
Tap Access Point Names.
Check that your network is selected.
If you still have any problems, tap the three dots in the top-right, then tap Reset to default.
If you're still unable to connect to mobile data, you might need to manually set up the 'APN settings'. Have a look at our APN settings guide to find the settings for your network.
You can add multiple email accounts to your phone, and here we'll go through how to get it done.
Open Settings from the Home screen, and then tap Cloud and accounts.
Tap on Accounts.
Tap Add account.
Tap the type of account you want to add - most can be added with the Email option, but for work or school accounts you should use Microsoft Exchange ActiveSync.
Type in your email address, and press Next.
Type in your password, and press Sign in.
You might need to authorise your account - tap Yes, Agree or OK.
You might also need to allow the email app some extra permissions - tap Allow.
If you have any trouble adding your account, you might need to manually put in the settings. Check our guide to email server settings to find what you'll need for your account.
We recommend protecting your phone with a lock screen and fingerprint so that no one else can use it without your permission, and all your data is kept safe.
Open Settings from the Home screen, then tap on Lock screen and security.
Tap on Fingerprint Scanner.
Before you can setup the fingerprint reader, you'll need to choose a backup unlock method:
Type or draw in the unlock method, then tap Continue.
Do it again to confirm it, then tap OK.
Rest your thumb on the Home button to start it scanning.
Lift and repeat a few times - you'll see a percentage increasing every time you scan.
After a few times, you'll be asked to twist your hand so that the scanner gets some different angles of your fingerprint. Tap OK and then start scanning again.
After a couple more scans, your fingerprint will be added. Tap Done.
Choose which notifications you want to see, and then tap Done.
Downloading apps to your phone is done through the Google Play Store, which has millions of different apps and games you can install. We've got a whole guide to downloading apps to your phone here.
There's a few ways you can make a call on your phone - here's how.
Open the Phone app from the Home screen, and you'll have these options:
You can use the messaging app to send text messages and pictures - here's how.
Open Messages from the Home screen.
Tap a contact from the list, or type a number into the box at the top, then tap Compose.
Write your message.
Tap the Send button to get your message on its way.
To send a picture, tap the paperclip next to the message box.
Choose the type of thing you want to send.
Go through the phone to find the item you want to attach.
Tap the item, and it'll be selected - depending on what your sending, you can attach more than one file. Tap Done once you've picked.
Your attachment will show in the message - you can add some text if you like.
Tap Send to get it sent.
A message 'thread' is all the texts between you and someone else - to delete one, press and hold it, then tap Delete.
You can send emails using the Gmail or the Email app, depending on which accounts you've got setup.
Open the Gmail app from the Home screen.
Tap the Compose icon at the bottom of the screen.
Type in the email address of the person you want to see.
Fill in the subject and type a message, then tap the arrow in the top right to send it.
To add an attachment, tap the paperclip in the top-right, then tap Attach file.
Go through the phone and tap the item you want to attach.
You'll see your picture attached - tap the arrow to get it sent.
You can add multiple alarms to your J5 2017 - here's how.
Open the Clock app from the Home screen.
Tap the + button in the bottom-right to add a new alarm, or tap an existing alarm to edit it.
Use the sliders at the top to set the time, then choose your other options:
Your phone should be set up and ready now, but if you wanted some more help with it, contact a Team Knowhow Expert here.
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