Putting the SIM card into the phone is the first thing you'll need to do. You'll need to take the back cover off, so have a look on the left-hand side of the phone to find a notch in the case. Put your fingernail in the notch and ease the cover away from the back of the phone. You'll need to take the battery out if it's in there.
The SIM card goes into a metal housing on the right-hand side. Slide it in with the cut-off corner first, making sure the gold contacts are facing down.
If you've got a memory card, this goes into the microSD slot, further down the side of the phone. Slide it into place with the gold contacts inserted first, and facing downwards. When it's in, you can put the battery back in and put the case back on.
The 'Setup Wizard' takes you through some steps to get the phone ready for use.
During the Setup Wizard, a box might pop up asking you to choose your mobile network. Pick yours from the list, then tap OK.
Choose your language. Make sure the one you want in in between the two lines, and then press Start.
Tap the name of your Wi-Fi network.
Type in the wireless password (it's on a sticker on your router). You can check your typing by pressing the Show password box.
Your network name will be in blue if it's worked. Press Next.
You'll need to accept the 'Terms and Conditions' by pressing next Next.
A box will pop up making sure you're happy to accept, so press Agree.
You'll be asked if you've used another Android device and if you want the information from it. This uses NFC technology and lots of older phones don't have it, so we recommend pressing No, thanks, then Next. If you want to do it however, just press Copy Google accounts, apps and data from your other device, then Next, and follow the instructions.
You'll be asked to add a Google account, without one you won't be able to download apps and games from the Store. If you haven't got one, press Or create new account to set one up for free, or Skip to do it later.
If you've got one already, type in the email address, then press Next.
Type in the password for your Google account and then press Next.
You'll be shown a message about Terms and Conditions, press Accept.
The next few screens are about the Google services that run in the background. If you don't want any of them, tap the tick to remove. Scroll through the options and then press the down arrow to see more.
Read through the rest of the options and press Next.
This screen asks you to add payment information so you can buy apps from the there are apps in the Play Store that aren't free. Choose an option, or choose No, thanks and you'll be reminded to pay each time instead. Press Continue.
Choose a time zone and the time should update automatically, but you can also set them manually by pressing the arrow next to each. Press Next when you've done it.
You'll be given an option to add more email accounts. We cover this later so press Not now, then Next.
This screen is about protecting your phone with a lock screen. It can be a pain to have to keep unlocking it while you're still setting it up, so press Skip on this one and we'll talk you through it later.
You'll see a warning about skipping it, so just press Skip anyway.
If you signed-in to your Google account, and have used it on another device, you'll get the option to restore your information. Press the backup you want to restore, then press Next.
A box will pop up asking if you want to restore the backup or set up as a new device. Pick one, then press Done. Press Next when you've picked.
Next is the Samsung account. It's similar to a Google account but has some different features. If don't have one, press Create account to make one. If you've got one already, type in the email address and password and press Next. You can also Skip this step altogether if you want.
Your phone can give you weather updates based on your location. If you don't want this, tap the ticks to remove them, then press Next, otherwise just leave them as they are and press Next.
If you want to use 'Easy Mode', just tap the switch to turn it on. Some features can be hidden in this mode though so we don't recommend it for normal use.
The final screen is about 'My KNOX'. It's an area you can set up in your phone that's private from the rest. Press Finish and install if you want to use it, otherwise just press Finish.
Under the main screen are some touch buttons that you'll use to get around your phone. Here's what they are and what they do.
'Home' (middle button): get back to the Home screen from anywhere in the phone by pressing this.
'Back' (arrow): go back a screen.
'Recent apps' (two boxes): shows all the apps you've had open recently.
A lot of the apps and games we use need to connect to the internet to work properly, so here's how to get connected to Wi-Fi and mobile data.
Using Wi-Fi is the best choice for most people as it's usually faster and you can use it without worrying about your mobile data limit. Read the steps below to get connected.
Go to the Wi-Fi settings by pressing Apps > Settings > Wi-Fi.
Make sure Wi-Fi is turned on, and then tap the name of your network in the list.
Type in the wireless password (it'll be on a sticker on the router if you're not sure what it is). Press the box next to show password to check you're typing it right, then press Connect.
If it's worked, you'll see your network name in blue, with the word 'Connected' under it.
When it's turned on, mobile data will connect automatically. Here's how to turn it on or off.
Open the data settings by pressing Apps > Settings > Data usage.
Tap the switch next to 'mobile data' to turn it on and off. Grey means it's off, blue means it's on.
That's all there is to it. If you're having any problems connecting to mobile data, you might need to reset the 'APN settings'. Have a look at our APN settings for all major UK networks for help with it.
You can add lots of different email accounts to your phone. We've written these steps to help you set them up.
Go to the account settings by pressing Apps > Settings > Accounts.
Any accounts that are already set up will show here. Press Add account to set up a new one.
Choose what type of account you're adding. Education and work emails will be 'Exchange' accounts. If you choose 'Email' (the white envelope with a red @ symbol) your emails will go to the 'Email app', or if you choose 'Personal (IMAP/POP3)' then they'll go to the 'Gmail app'.
Type in your email address, then press Next.
Type in the password for your email account, then press Next.
The account should set up automatically and take you back to the Accounts page.
If you're having trouble setting up your email account, you might need to do it manually. Our guide to email server settings will help you out.
We recommend protecting your phone with a lock screen so that no one else can use it without your permission. Follow our steps to set it up.
Open the lock screen settings by pressing Apps > Settings > Lock screen and security.
Press Screen lock type to set a new one.
You'll get some different options, but we think the most secure are 'PIN' or 'Password'. Tap PIN or Password to choose it.
Type in the PIN or Password you want to set, and then press Continue.
You'll need to type it in again to confirm it. Press OK to set it.
You'll get some options about notifications on your lock screen. If you want to see things like texts, calls and emails while your phone is locked, press Show content. Otherwise, choose Hide content or Do not show notifications.
The phone will go back to the lock screen settings page. Press the Home button to get back to the Home screen.
Your phone should be set up and ready now, but if you wanted some more help with it, contact a Team Knowhow Expert here.
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