Setting up a Samsung Galaxy A5 2016

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This super-helpful guide has been written to give you a hand setting up your Samsung Galaxy A5 2016. Whether it's the first time you've used it, or if you've factory reset it, this information can help.

 

Samsung Galaxy A5 2016 user manual

This is the official user manual for the Samsung Galaxy A5 2016

Download manual

Box contents

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Below is a list of items you'll find in the box.

  • Samsung Galaxy A5 2016
  • Mains power adaptor
  • USB lead
  • In-line earphones and pack of replacement earbuds
  • Information pack
  • SIM tool

 

Inserting your SIM & memory cards

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There's a tray hidden in the right-hand side of your phone, which is where the SIM and memory cards go. Before you start, find the SIM removal tool that you get in the box. It looks like a metal needle with a large eye.

Look for the pinhole on the right-hand edge of your phone. Push the pointy end of the tool into the hole and you'll feel the tray release. You can slide it out now.

 
 
 
 
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There's two spaces in the tray, one for your SIM and one for the memory card. The smaller space is for your SIM card. Line it up with the cut-off corner, and make sure the gold contacts are face down in the tray. The same applies for your memory card, if you've got one. When they're in, slide the tray back into the slot until you feel it click into place.

 

Completing the Samsung Setup Wizard

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When you turn the phone on, you'll be taken into the 'Setup Wizard'. It's a program that your phone needs to go through to make sure it's set up properly. There's quite a few steps to do, but these instructions will help you through it.

Setting it up

There's a box that might appear at some point during the Setup that asks you to choose your mobile network. Pick your network and, when you press OK, you'll go back to the step of the Setup Wizard you were on.

 
 
 
 
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1.

The first thing to do is pick a language, so scroll through the list until you find the one you want. Tap the yellow arrow when you've got your choice in the middle of the screen.

2.

Next, you'll be given the option to connect to Wi-Fi. We recommend that you connect now (there's an option to skip), because the set up needs to download a few things, and we don't want you to use all your data.

3.

Tap the name of your network, and when the box comes up, type in the password. It's on a sticker on your router if you don't know it. Remember that the password is case sensitive, so if there's a capital letter on the sticker, make sure you type it in that way.

4.

Tap the box next to Show password to check what you've put, and if you think it's right, press Connect.

 
 
 
 
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5.

If it's been done right, your network name will show in blue, and the word 'connected' will be under it. Tap Next.

6.

Now you'll be given some Terms and Conditions. You'll have to agree to them to be able to use the phone, so tap Next, and then Agree.

7.

The next step gives the option for 'Tap and Go'. It's a way to transfer information between 'NFC' devices. We recommend tapping Skip on this section, because a lot of old Android phones can't do it.

 
 
 
 
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8.

The next section asks you to sign in to your Google account. You'll need one to be able to download apps from the Play Store, and to keep your phone backed up. If you've already got one, type your email address in and press Next. If you need to set one up, tap Or create a new account and follow the instructions.

9.

Now type in your Google account password and then tap Next.

10.

You'll have to accept the Terms of Service and Privacy Policy to use the Google account on your phone. Tap Accept.

11.

Some of the apps in the Play Store have to be paid for, so you'll be asked to give a payment option. You can choose to add the bill to your phone bill, use PayPal or add card details. If you choose No, thanks, you'll be asked to pay each time you try to download an app that isn't free.

 
 
 
 
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12.

If you've used your Google account to back up a device before, (either a tablet or a phone) you'll be given an option to restore it. Tap the arrow under 'Restore from this backup' to choose which one you want. If you want to start fresh with your phone, choose Set up as new device.

13.

The next section lets you set a screen lock. This is useful because it stops other people from getting into your phone without your permission. It can be annoying to have to keep unlocking your phone while it's being set up, so we recommend tapping Skip for now. Don't worry, we'll come back to it later.

14.

Google services is the next step. Read through the options available and choose whether you want them or not. They're optional so you don't have to agree. Press More to see the rest of the services, and then Next when you're ready.

 

 

 
 
 
 
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15.

Next, you'll be offered a Samsung account. You don't have to have one, but if you choose to get one then you'll be able to use apps such as 'Find my phone'. You can use your Google account for it, so you don't have to remember any more passwords. If you choose to Skip, you'll need to confirm it by pressing Skip again in the box that pops up.

16.

This screen lets you add a fingerprint to protect your phone. It's another type of lock screen, so press Later and we'll show you this further on.

 
 
 
 
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17.

Now you'll be asked about Easy mode. This is a simpler layout that has less information on each screen, and bigger words and icons. Tap the switch to turn it on. Remember though, that some apps might not work like you might expect in this mode. Tap Next.

18.

KNOX is a secure space in the phone that locks away personal and private information. It's worth installing if you're worried about privacy. If you want to skip it, tap Finish.

19.

You'll be taken to the Home screen of the Samsung Galaxy A5 now that the Setup Wizard is done.

Touchscreen buttons

There's a touch-button on your Home screen that we think you'll use quite often, called the 'apps' button. It looks like a square with nine white dots in it, and it'll take you into all the apps in your phone.

There's some other buttons under the screen. One is a physical rectangular button and either side of it are some touch buttons.

'Home' button (rectangular button): pressing this takes you back to the Home screen from anywhere in the phone.

'Back' button (arrow pointing back on itself): takes you back one screen.

'Menu' button (two squares, one behind the other): shows all the apps you've been using recently.

 

Touchscreen buttons

There's a touch-button on your Home screen that we think you'll use quite often, called the 'apps' button. It looks like a square with nine white dots in it, and it'll take you into all the apps in your phone.

There's some other buttons under the screen. One is a physical rectangular button and either side of it are some touch buttons.

'Home' button (rectangular button): pressing this takes you back to the Home screen from anywhere in the phone.

'Back' button (arrow pointing back on itself): takes you back one screen.

'Menu' button (two squares, one behind the other): shows all the apps you've been using recently.

Touchscreen buttons

There's a touch-button on your Home screen that we think you'll use quite often, called the 'apps' button. It looks like a square with nine white dots in it, and it'll take you into all the apps in your phone.

There's some other buttons under the screen. One is a physical rectangular button and either side of it are some touch buttons.

'Home' button (rectangular button): pressing this takes you back to the Home screen from anywhere in the phone.

'Back' button (arrow pointing back on itself): takes you back one screen.

'Menu' button (two squares, one behind the other): shows all the apps you've been using recently.

Connecting to the Internet

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A lot of the apps on your phone will need to connect to the internet, whether it's to download them in the first place, or to use them once you've got them. Apps like Facebook need to use the internet to keep you up to date with what's happening, so we've written some information to help get you going.

Connecting the Galaxy A5 2016 to a Wi-Fi network

 
 
 
 
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1.

Open the Wi-Fi settings by tapping Apps > Settings > Wi-Fi.

2.

Make sure the switch at the top is green, meaning Wi-Fi is turned on. Tap it if it's off, and it'll turn on and show you a list of available Wi-Fi networks. Tap the name of your network.

3.

A box will pop up asking for your password. It wants the password for your router, and it's normally on a sticker on the box. Type in the password exactly as it is on the sticker, and then tap Connect.

4.

If it's worked, you'll see your network name in blue and the word 'Connected' underneath it. A Wi-Fi symbol will also have appeared at the top of your screen.

Turning mobile data on or off

When you're connected to mobile internet, you'll be able to tell because there'll be a little letter, or letter and number, next to your signal bars. There's different ones, and they are 'G', 'E', '3G', 'H', 'H+' and '4G'. If you've got a weak connection, you'll see G or E, but a stronger connection will give you 3G, H, H+ or 4G.

Using mobile data is great because it means you can get on the internet when you're out and about. But using too much can cost you money, so we'll help you with turning it off when you're not using it, so you can avoid a big bill at the end of the month.

 
 
 
 
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1.

Go to the mobile data settings by tapping Apps > Settings > Data usage.

2.

Next to where it says 'Mobile data' there's a box. Tap it to either add or remove a tick. A tick in the box means it's on, and a blank box means it's off.

If your mobile data doesn't seem to be working when you turn it on, you might need to have a look at your 'APN settings'. Don't worry if you don't know what these are, we've got a guide to help you with them here.

 

Setting up new email accounts

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Your Galaxy A5 lets you add all your different email accounts to your phone, meaning you can stay connected wherever you go. There's two apps that you can use to get your email, one is the phone's Email app, and the other is the Gmail app. The Email app looks like a white envelope with a red @ symbol on it, while the Gmail app looks like a white envelope with a red M on it.

 
 
 
 
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1.

To add a new email account, go to Settings Accounts > Add account.

2.

If you're adding an email account for work or education, you'll need to choose 'Microsoft exchange'. Otherwise, choose either the Email or the Gmail app by tapping it.

3.

Type your email address and password in the boxes and then tap Next.

4.

Most email accounts can be set up quite quickly. Type in your email address and password, and then tap Next.

Your account should set up automatically when you've typed your details in, however sometimes there might be a problem where you need to set it up manually. If it doesn't work, you'll be taken back to the page that asked for your email address and password. At the bottom, tap Manual setup. You'll need to know the server settings, so use our guide to email server settings for more help.

 

Setting up a lock screen

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We think it's best if you protect your phone with a lock screen, because it protects your data. Follow these steps to get one set up.

 
 
 
 
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1.

Go to Apps > Settings > Lock screen and security.

2.

Tap Screen lock type and you'll be given some options to choose from.

3.

We've chosen to show you how to set up a fingerprint lock because we think it's the most secure, but you can choose whichever one you want. Tap Fingerprints.

 
 
 
 
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4.

The phone will give you some instructions about putting your finger on the Home button. Follow these instructions until the bar reaches 100%.

5.

You'll be asked to set a 'backup password' in case something happens that stops you using fingerprints. Type in the password you want to use and then press Continue. You'll need to confirm it by typing it in again.

6.

You get to choose how your notifications appear on your lock screen. You can choose to be able to see your notifications or hide them. Tap Done when you've chosen.

You'll be taken back to the 'Lock screen and security' settings. Here you can choose when you want the lock to activate and the effect you want it to show. When you've finished customising your lock screen, press the Home button.

 

Your phone should now be set up and ready for you to start using it. If you want some more help, you can contact a Team Knowhow Expert here.

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