We've written this guide to help you get your Galaxy A3 set up and ready to use. We'll cover everything from what's in the box, to adding a screen lock.
Inside the box you'll find:
Read through these steps to put in your SIM and memory cards.
Use the SIM tool in the pinholes on the right side of the phone. Push it in to pop both trays out.
Put the NanoSIM in the smaller tray, with the gold contacts facing down. Slide the tray back in.
If you have a microSD (memory card), put this in the larger slot, with metal contacts facing down. Slide the tray back in.
The first time you turn the phone on, you'll see the 'Setup Wizard', which will help you get your phone set up and ready to use. Turn it on by holding in the power button on the right-hand side of the phone.
At any time during the Setup Wizard, you might see a SIM service pop-up, asking you to choose your mobile network. Tap on your network name then OK.
The first screen asks you to choose your language. English UK is the default, but tap the line if you want to change it. Tap Start.
You'll be asked to connect to a wireless network. Tap the switch at the top to turn on Wi-Fi. Tap your wireless network name.
Type your password, usually found on a sticker on your router. Tap Show password if you want to check your typing. Tap Connect.
When it connects, you'll see a Wi-Fi symbol at the top (it looks like a fan). Tap Next.
Read the 'End User License Agreement' and tick the box to agree. Choose to send diagnostic data to Samsung (to improve its service) by tapping Yes, or No thanks if you prefer not to. Tap Next.
You'll be asked to sign in with a Google account, which we always recommend adding. Without one you can't download apps from the Play Store, or use other Google services. Tap Yes if you have a Google account, or No, then Get an account to sign up for free.
Type your Gmail address and password, then tap the right arrow.
Read the 'Terms of Service' and the other privacy policies. Tap OK.
You'll be asked to start using Google+, Google's social network. Tap Get started if you want to use it, or tap Not now.
The next page asks what background services you want to use. You can back up the phone's apps and settings, and turn on location which helps with searches, maps, and weather.
Tap the down arrow, to see the communication options from the Play Store. Untick any you don't want to use, then tap the right arrow.
You'll be asked to set up a payment method to buy content from the Play Store. Choose a method then tap Continue, or tap Skip if you don't want to do this now (you can add one later if you want).
Type your name, and tap the right arrow.
You can add a Samsung account account if you want. If you already have one, tap Sign in, or tap Create account and fill in the form to set one up for free. You can also Skip.
If you're signing in, type your Samsung account ID and password, then tap Sign in.
You can restore a backup if you've used Samsung on a phone before. Tick the Restore box to transfer your data. Untick the auto backup box if you don't want to back up your new phone, then tap Next.
You'll be asked to name your phone, then tap Finish.
At the bottom of the screen are three buttons. The physical middle button is the 'Home' button, and pressing this takes you to the Home screen. Press and hold the Home screen button to go to Google search. The area on the left is the 'Menu', which shows a list of options available for the current screen. The right area is the 'Back' button, which goes back to the previous screen.
You can connect to the Internet in two ways, Wi-Fi, and mobile data. Below are steps on how to do each.
Tap Apps from the Home screen (the grid of squares).
Tap Settings (the cog).
Make sure the switch is on (green).
Tap the Wi-Fi network you want to connect to.
Type your wireless password then tap Connect.
You'll see 'Connected' under your network name, and a fan-shaped Wi-Fi symbol at the top.
If you're having trouble connecting, tap and hold on your wireless network. Tap Forget network, then tap the network name and type the password again.
You can check your data connection in the notifications panel at the top of the screen. If you have a connection, you'll see 4G, H+, H, 3G, E, or G.
Go to Apps > Settings.
If you're connected to Wi-Fi, you'll need to turn it off to check the mobile data connection. Go to Wi-Fi and tap the switch.
Tap More networks.
Tap Mobile networks.
Check that there's a tick in the box next to Mobile data.
Tap Access Point Names. Make sure your network has a dot in the indicator.
If you don't see your network name, tap the Menu, then tap Reset to default.
You'll see a list of networks. Tap the correct one, then OK.
Tap the circle to put a green dot in it, to activate the settings. Check for a letter indicator.
If you're still not connected, have a look at our guide to APN settings, which explains how to set up manually.
Your phone can manage both personal ('IMAP' and 'POP'), and work and education ('Exchange') email accounts. We covered adding a Gmail account earlier, here's how to add any other type of email account.
Go to Apps > Settings.
Under the General tab, tap Accounts.
Tap Add account.
Choose your account type.
Type your email address and password, then tap Next.
You can change some of the account settings here, like how often your phone checks for new messages. When you're happy with the settings, tap Next.
Give your account a name, and add your name which will appear on outgoing emails. Tap Done.
If your account doesn't set up automatically, you can manually add the settings. We've given step-by-step instructions here.
One of the best ways to protect the data stored on your phone is by adding a lock screen - here's how.
Go to Apps > Settings > Lock screen > Screen lock.
Choose your unlock method:
Enter your code, then tap Continue.
Confirm your unlock code again, then tap OK.
You're now ready to start using your phone. If you need any more help, you can contact a Team Knowhow Expert here.
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