Kit Guide: Samsung Galaxy A3 (2017) - setting it up


In this guide we'll help you get your new Samsung Galaxy A3 set up, from inserting the SIM card and adding your email accounts to securing your phone from prying eyes.

Download your Samsung A3 (2017) User Manual

Get the manufacturer's official user manual for your Samsung A3 (2017) here


1. Box contents


In the box you should find:

  • Samsung Galaxy A3 (2017)
  • Mains power adaptor
  • USB lead
  • In-line earphones with extra earbuds
  • Information pack
  • SIM tool

2. Inserting your SIM & memory cards


To put the SIM and memory cards in the Samsung A3, you'll need to get the card holder out of the phone. On the top edge you'll find the outline of the holder with a pin hole at one end. Push the SIM tool into it and press against the spring, and the tray will pop out.

Samsung Galaxy A3 insert sim

Put the NanoSIM into the smaller cut-out (which goes back into the phone first) the right way round and with the contacts facing down.

If you're adding a memory card, put it in with the larger cut-out contacts side down, and the narrow end nearest the SIM.

Slide the holder back into the phone, and push it all the way in.

3. Completing the Galaxy A3 Setup Wizard


When you first turn the Samsung Galaxy on, you'll see the 'Setup Wizard' which will help get the phone ready to use.


Setting it up

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If you see a SIM service pop-up during the Setup, choose your mobile network and tap OK. The pop-up will close and let you carry on from where you were.


Pick the language to use on your A3 then tap Start.


Tap the Wi-Fi network you'd like to connect to, or tap Next to skip if there isn't one available to you.


Type the wireless password and tap Connect. If you don't know the password, it's usually on a sticker on the router.

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When the phone connects to the network, the name will turn blue. Tap Next.


The next screen is all about the 'Terms and Conditions'. Tap Agree to all to quickly select all the options, or tick each one in turn. Click the links to learn more about them, then tap Next to move on.


You can copy some information from an old Android phone by tapping Copy Google accounts... and following the instructions. Tap No, thanks to set the A3 up as a new phone and tap Next.


Add a Google account to your A3 and you can download apps and games. If you already have a Google account, type the address and tap Next. To set up a new one for free, tap Create a new account or to skip it just tap Next.

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If you're signing in, type your Google password and tap Next.


Tap the links to inspect the 'Terms of Service' and 'Privacy Policy', and tap Accept to move on.


Google services run in the background and help the A3 run smoothly by using things like location services in apps and sending usage information back to Google.


Scroll through to read information about each of them, and tap the switch to turn any of them off. Tap Next.

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Add payment information to your Google account and you can buy apps and games. This is optional as many are free. Tap a payment method, or pick No, thanks to skip this for now, then tap Continue.


You can add more email accounts now, but we cover this in detail later on. Tap an account type, or tap Not now to skip past this.


You can protect your phone by adding a screen lock, but it can be frustrating to keep unlocking it while you're still setting it up. We'll show you how to do this later on, so pick No, thank you and tap Skip for now (but you can set it up now if you want to).


Confirm by tapping Skip anyway.

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Google will check your account for phone backups that you can restore to your new A3, tap the phone name to pick one. If you want to set the A3 up as a brand new phone, tap Don't restore.


You can add a Samsung account to use their services, but it's optional. Sign in if you've used one before, add a new account, or Skip past it (you can always sign up later).


If you're skipping the Samsung account you'll have to confirm it on the next screen.

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Customise your device by adding local weather forecasts to the home screen. Tap to Agree to all, or choose which options you want to use. Tap finish to close the Setup Wizard.


You'll now see the Home screen of your Samsung A3. At the bottom right-hand corner is the Apps icon, which lets you see all the apps installed on the phone.

Touchscreen buttons


Below the screen is the Home button, and each side of this are touch-sensitive areas that also act as buttons, which light up when the screen is active:

'Home': pressing this always brings you back to the Home screen.

'Recent apps' (left of the Home button): shows the apps that are open in the background so you can switch between them.

'Back' (right of the Home button): takes you back one step (or screen) in apps and menus.

4. Connecting to the Internet


The Samsung Galaxy A3 works best when it's connected to the internet, either through Wi-Fi or by using mobile data. We'll show you how to set each one up below.


Connecting the Galaxy A3 to a Wi-Fi network

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Tap the Apps icon on the Home screen, then tap Settings.


Tap Connections, then tap Wi-Fi.


If you can't see any networks, tap the switch to turn it on. Tap the name of the network you want to join.


Type the password and tap Connect. If you don't know what the password is, check your router for a sticker with the information on it.

Turning mobile data on or off


Your A3 is connected to mobile data when you see GE3GHH+ or 4G next to the signal bars. These letters stand for different connection speeds, but as long as one is showing, you're connected.

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Drag your finger down from the top of the screen and press the cog, or tap Apps on the Home screen then Settings.


Tap Connections, then tap the Wi-Fi switch to turn it off.


Tap Data usage and check the Mobile data switch is turned on. If not, tap the switch then look for the data connection letter.

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If your internet still isn't working, go back to the Connections menu and tap Mobile networks.


Tap Access Point Names to check the internet settings.


If your network name doesn't have a blue dot beside it, tap the circle there to choose it then check the connection letter.


If your network name isn't there or you still can't get online, tap the Menu icon (three dots) then tap Reset to default.


You'll see a list of network settings on the SIM card. Choose the right network from the list by tapping on the circle, then tap OK.

If you're still having trouble getting your A3 to connect to mobile internet, we've written a guide to APN settings for all major UK networks to help you set it up manually.

5. Setting up new email accounts


Adding your email accounts will make sure you keep up-to-date with all of your messages, wherever you are.

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From the Home screen, tap Apps > Settings > Cloud and accounts.


Tap Accounts to see which ones you've already added.


Tap Add account, then choose which type of account to add:

  • Exchange: for most work and school/college email accounts
  • Google: for adding another Gmail account
  • Email: for most other account types
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Type your email address and password into the boxes, then tap Sign in.


Your account will set up automatically, and you might see a screen asking you to choose other settings like how often to check for email.


When your account has set up you'll see it in the Accounts list. You can add another account, or go back to the Home screen.

If your email account didn't set up, you'll go back to the New account screen. Try again to make sure you didn't make a spelling mistake, but if it still doesn't work you'll have to do a Manual setup to put in the right settings. We've written a guide to email server settings to help you set your account up.

6. Setting up a lock screen


Locking your phone is always a good idea to protect your accounts, and keep your photos and messages safe. We'll show you how to set it up, and how to use your fingerprint to unlock the A3.


Setting up lock screen security

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Tap Apps or swipe down, then tap the Settings cog icon.


Scroll down and tap Lock screen and security.


To set up lock screen security, tap Screen lock type.


Choose what type of unlock method you'd like to use:

  • Swipe: basic screen lock which isn't secure
  • Pattern: draw a pattern on a grid of dots
  • PIN: a code made up of at least four numbers
  • Password: a longer code made up of letters, numbers and symbols
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Type your unlock code and tap OK, then repeat it and tap Continue. If you've set a pattern, you'll have to set a PIN as well (as a backup).


Choose if you want to get notifications when your phone's locked, and whether to hide the content so other people can't see it. Tap the switches to pick the options, then tap Done.


You'll be asked if you want to use fingerprints. Choose Set up to use them, or Later to skip.

Adding fingerprint unlocking to the A3

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If you've just added a lock screen, tap Set up. If you're on the Home screen, tap Apps > Settings > Lock screen and security > Fingerprints > Set up.


The fingerprint sensor is built into the Home button. Follow the screen prompts to lift your finger and replace it, and when your print has been fully scanned the phone will tell you.


Add more fingerprints (up to a maximum of five) and change the labels to make them easier to manage by tapping each one.

Your Samsung Galaxy A3 is now set up and ready to use. If you'd like some help from one of our Team Knowhow Experts, you can get in touch with us here.

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