Get your Nokia 5 set up and working the way you want with this guide. We take you through inserting the SIM, setting up email accounts, connecting to Wi-Fi and everything else you need to know to get started with your new phone.
Here's what you'll find in the box:
You'll need to insert a SIM card into your Nokia 5 before you turn it on. The Nokia 5 takes a micro-SIM, which you may have received with your phone. If you don't have a micro-SIM, your mobile network provider can send one to you.
Follow these steps to insert the SIM and microSD card into your Nokia 5.
Take the metal pin from the box and push the pointy end into the pinholes on the left edge of your phone.
Two trays will eject. The top tray is for your micro-SIM, which sits face-down. Line up the cut corner of the SIM with the cut corner on the tray, then push the tray back into the phone.
The lower tray is for a microSD card. If you are using one, place it on the tray with the metal contacts facing downwards. Slide the tray back into the phone.
Now you've installed the SIM card, you're ready to set up your Nokia. Press the Power button on the right-hand edge of the phone for two seconds - until the screen lights up.
When the phone turns on, you'll see the first screen of the 'Setup Wizard' - a series of steps that help get the Nokia 5 ready to use. To make things less confusing, we explain each step and screen you'll see along the way.
On the 'Welcome' screen, you need to pick your language. Tap English (United Kingdom) if you want to use something different, then press Let's go.
This screen asks if you want to restore a back up. For speed and ease, choose Set up as new.
Connect to Wi-Fi to make sure your phone can download everything it needs to. Tap the name of your network.
Type in the wireless password and tap Connect (it's on your router if you're not sure of it).
Add your Google account so you can start downloading apps. Type in your email address and then tap Next. If you haven't got one yet, set one up by pressing More options.
Type in your password and tap Next.
There are some Terms and Conditions to agree to. Press I Agree.
Protecting your phone is important, but it's fiddly to keep unlocking it in the set up. Press Skip, and we'll cover it later.
Confirm you want to skip the security setup by tapping Skip anyway.
Google have some services that you can use on your phone. Read through the ones showing, tapping on any you know you don't want to use. We recommend leaving them all on.
Press Next to move on.
Google Assistant answers questions and performs tasks at the touch of a button. You can use the assistant by saying "OK,Google" or by pressing and holding the Home button. Press Continue.
The Google Assistant needs to use your personal information to work. This page shows just what permissions are needed.
To grant permissions to Google Assistant, tap Yes, I'm in.
The assistant gets better the more you use it, recognising your speech and answering your questions more quickly. Press Get started.
Google Assistant can see what's on your phone screen, making it easier to search for more detail on something. Press All set.
You can now add more email accounts, payment details or apps to your phone. To start using your new Nokia, press All set.
Tap Finish to complete the setup wizard.
You can now see the Home page for your Nokia 5, and your phone is ready to use.
Lots of apps, especially social media ones, need access to the internet. These steps will help you stay connected.
Swipe down from the very top of the phone screen and tap on the cog icon which appears.
Tap on Wi-Fi.
Make sure Wi-Fi is turned on by tapping the switch at the top, then tap your network name from the list.
Type in the wireless password (you'll find it on the router if you can't remember it).
If your mobile internet isn't working straight away, go to Settings and choose 'More'.
Tap on Mobile networks.
Choose Access Point Names. These tell your phone where to look for an internet signal.
Here you'll see any existing APNs. To use the correct one, tap the three dots in the top-right corner and choose Reset to default.
To turn your mobile data on and off, go to the Settings and choose 'Data usage'. In there you'll find a switch next to 'Mobile data'. Tap it to turn it on and off.
That's all there is to it. If your mobile data doesn't seem to be coming on, you might need to put some manual settings in. Don't panic - we've covered it here.
If you've got more than one email account, you'll want to know how to set them up on your Nokia 5. These steps will help.
Open the Settings menu, then choose Accounts.
Tap Add account.
Choose what type of account. It's usually 'IMAP', but it'll be 'Exchange' for work or education accounts.
Type in the email address and press Next.
Type in the password for the account, then press Sign in.
Give your phone permission to receive and send your emails by tapping Yes.
You might be asked to use Gmailify, a tool that adds tabs and more spam protection to your inbox. To give this a go, tap Try Gmailify.
Choose your notification options, then press Next. On the last page, you can name the account if you want. Finish the setup by pressing Next again.
If it doesn't set up automatically, you might need some manual settings. We've covered that in our guide to email server settings.
Protecting your phone is important because you'll want to keep your information safe. These steps will help you get secure.
Go to Apps > Settings > Security.
Tap Screen lock to set one up.
Choose what type you want. We recommend 'PIN' or 'Password' because they're the safest.
You can use a PIN when the phone first turns on, or press No, thanks if you're not bothered.
Type in the PIN or Password you want to use, then tap Continue.
Type it in again to confirm it, and tap OK.
Choose your notification options and press Done.
Your screen lock is set now, and will activate when you lock your phone.
Your screen lock is set, and you'll be asked for it whenever you want to unlock the phone.
Go to Settings > Security, then tap Fingerprint.
If you've already set up security, enter your PIN or password.
Tap on Add fingerprint to save one of your fingerprints to your phone.
Read the security info, and then tap Continue to get started.
Put your finger on the sensor - lift it when you feel a vibration.
Repeat that a few more times until your phone has a full scan of your fingerprint.
Once it's done, you can add more by tapping Add another, or press Done to finish.
You can now see your saved fingerprint. To add more fingerprints, tap Add fingerprint and repeat the steps above.
Downloading apps to your Nokia 5 is done through the Google Play Store, which has millions of different apps and games you can install. We've got a whole guide to dowloading apps to your phone here.
Use these steps to start chatting on your Nokia 5.
Press the pink number pad icon at the bottom to dial a number. Type a phone number and your contacts will appear at the top.
Use the letters on the numberpad to search for a name.
Press the People tab to view your contacts list, where you can type straight into a search box to find your contact.
Texts are a quick way to get in touch with your friends and family. Follow these steps to send text and picture messages from your Nokia 5.
Open Messenger from the Home screen.
Tap the new message button in the bottom-right.
Tap the To box, and type a person's number, or name if they're saved in your contacts. Suggestions might show as your type - tap one to choose them.
Tap Enter message, then type your message.
Tap the Send arrow on the right to send the message on its way.
Tap the + button on the left of the message box.
Use the icons along the bottom to choose the type of thing you want to send - an emoticon, a picture, video etc.
Go through the phone to find the item you want to send, and tap it.
With it attached, tap the Send arrow to get it sent.
A 'message thread' is all the messages sent between you and a contact. To delete one:
Open the Messenger app.
Press and hold the thread you want to delete, until a tick shows next to it.
Tap the bin icon at the top to delete it.
Follow these steps to send an email from your Nokia smartphone.
Open the Gmail app from your Home screen.
Tap the compose button in the bottom-right corner of the screen.
Tap into the To box, and start to type a person's email address or name. Some suggestions from your contacts might show up as you type - tap one to choose them.
Type a Subject for your email.
Type your email into the box at the bottom.
Tap the arrow at the top-right to send the email.
Go through steps 1-5 above to get your email ready, then follow these steps to add an attachment.
Tap the paperclip icon in the top-right corner, then tap Attach file.
Go through the phone to find the item you want to send, and tap it.
With it attached, tap the arrow in the top-right to send the email on its way.
You can easily add alarms that can make sure you're up and about at just the right time.
Open the Clock app from the Home screen.
Tap the Alarm icon in the top-left.
Tap the + button at the bottom.
Tap the hour you want the alarm to go off, then tap the minute.
Repeat: choose the days you want the alarm to go off.
Ringtone: choose a sound the alarm will make.
Vibrate: choose if you want the phone to vibrate when the alarm goes off.
Label: give the alarm a name, like 'Work' or 'Doctor's appointment'.
Hopefully that should be everything you need to know about using your phone, but if you'd like any extra help, you can get in touch with our Team Knowhow Experts here.
If you've got an issue with any of your kit, our experts are on-call to help 24/7 - in-store, at home, or over the phone.More info
When your kit's fully broken, you need it fixed fast. Our accredited experts will get you back up and running in no time.More info