Getting the contacts from your phone can be important, so this guide shows you how to transfer them to your Motorola. Choose the section depending on where your contacts are at the moment.
There's different ways to get the contacts from an Android phone. These steps show you how.
Your Motorola phone should already have the 'Migrate' app on it, but you'll need it on the old phone too so download and install it from the Google Play Store.
On your Motorola, open the Migrate app.
Choose your old phone (Android) then tap Next.
You'll see a list of the things that can be transferred. Untick anything you don't want, then tap Next.
You'll be advised that Migrate will take over your Wi-Fi connection to transfer your stuff. To carry on, press Continue.
Open the 'Migrate' app on your previous Android phone, then on both phones, tap Next.
A QR code will pop-up on the Motorola and a scanner will pop-up on the other Android phone. Scan the code.
You'll see that the stuff is being transferred. It can take a while, depending on how much stuff you're moving.
When it's done, you'll see a list of everything that transferred. Tap Finish.
To get your contacts from your old phone to your Motorola with a Google account, you just need to back them up to your Google account and then they'll sync with any account you sign into. These steps show you how to get the contacts into your Google account, but they might vary because there's lots of versions of Android.
Open the contacts on your old phone.
Tap the Menu or More button.
You might need to choose Settings.
Tap the option to Move or Export contacts to Google.
Choose the Google account that you're backing up to.
To get the contacts from your iPhone to your Motorola, you'll need a computer with an internet connection and both the iPhone and the Motorola.
On the iPhone, open the settings and choose iCloud.
If you need to, sign in with your Apple ID and Password.
Tap the switch to turn on Contacts sync.
Press Merge to import your contacts to iCloud. It might take a while if you've got a lot.
On your computer, open an internet browser and go to the iCloud website. Sign in with your Apple ID and Password.
Click Contacts and you'll see all the ones you just imported.
Choose Settings (the cog or gear icon) in the bottom-left corner, then choose Select all.
Click Settings again and choose Export vCard.
Your contacts will now download to your computer as a 'vCard' file.
Still on the computer, go to the Google contacts page.
Log in with your Google email address and Password.
You'll see your Google address book. Click More at the top of the list, then choose Import.
A new window will open so you can find your contacts. Click Choose file and find the contacts you downloaded.
When you've got it, click Import to add them to your Google account.
They'll sync to your Motorola automatically.
Before you start, you'll need to have the Blackberry Desktop Software installed on your computer. If you haven't got it, you can get it here.
Connect your Blackberry to the computer with a USB cable, and open the Blackberry Desktop software.
When your phone's been recognised, click Organiser on the left, then tick the Contacts box.
Choose One way to your computer only for the 'Sync direction'.
Make sure Windows contacts is highlighted under the 'Contacts account heading'. Press OK.
Click Sync organiser in the bottom-right corner to copy the contacts to your Windows address book.
On your computer, open the Start menu and go to Contacts.
Choose everything by pressing CTRL and A.
Click Export on the menu bar.
Choose CSV as the file type, then click Export.
Click Browse and choose where you want to save them. We recommend giving the file a name like Contacts. When you're done click Save.
Open the Google contacts page on your computer and sign in with your Google email address and Password.
Now you'll see your Gmail address book. Click more in the top-left, then choose Import.
Click Choose file and find the file you downloaded in step 9.
Click Import to add the contacts to your Google account.
The contacts will sync with your Motorola automatically.
To get your contacts from a Windows phone, you'll need to put them into a Microsoft account, and then send them to a Google account (so you'll need both of these). You'll also need to have a computer that's connected to the internet.
On the computer, open a web browser and go to the Outlook.com People page and sign in with your Microsoft email address and password.
Click Manage at the top, then choose Export for Outlook.com and other services.
In a new window, go to the Google contacts page.
Sign in with the Google email address and password that's on your Motorola.
Click More at the top, then choose Import.
A new window will open. Click Choose file and find the .csv file you downloaded in step two.
When you've got it, click Import.
Make sure both phones are connected to the internet so that it can update automatically.
You can use a SIM or Memory card to transfer your contacts. A memory card hold more than a SIM, so we'd recommend using one of those if possible.
This is how to get the contacts from your phone, to the SIM or Memory card.
Open your Contacts and tap the Menu or More button.
Choose Settings, then Import/Export.
Choose Export, then choose where you want them to go (SIM or Memory card).
Choose the contacts you want, then Confirm it and the contacts will be moved.
This is how to get the contacts off your SIM or memory card and onto your phone.
Open the Contacts on your phone.
Tap the Menu button (three dots) at the top.
Choose to Copy the contacts from where they are, then tap OK.
Choose all the contacts by pressing the Menu button and tapping Select all.
When it's done, you'll see the contacts on your phone.
This is how you can add contacts to your Motorola manually.
Open the Contacts on the Motorola.
Tap New contact at the bottom.
Tap OK to sync the contact with your Google account.
Fill in the contact's details, then tap the tick at the top to save it.
You can change a contacts details at any time by opening the contact, then tapping 'Edit' at the top.
That should be all you need to kow to get your contacts onto your new Motorola. If you need any more help, contact a Team Knowhow Expert here.
If you've got an issue with any of your kit, our experts are on-call to help 24/7 - in-store, at home, or over the phone.More info
When your kit's fully broken, you need it fixed fast. Our accredited experts will get you back up and running in no time.More info