Figuring out how to get your contacts from your old phone can be tricky, so we've written this guide to help you with it.
If your last phone was an Android, using a Google account is the easiest way to transfer your contacts. Using the same Google account on your new phone will bring your contacts over. These steps show you how.
Open your Contacts app from the Home screen.
Tap Menu or More.
Tap Move or copy device contacts to Google. You might need to go into the 'Import/Export' menu, depending on the phone.
Confirm the Google account you want to copy your contacts to.
If you can't move your contacts from the phone to the Google account, you might have to use your SIM or memory card.
You'll need a computer, an internet connection, your old iPhone and the LG phone to do this.
Tap the Settings icon.
Scroll down and tap iCloud.
Sign in with your Apple ID.
Tap turn on contacts sync, next to Contacts.
Tap Merge to bring your contacts into iCloud. It might take a few minutes.
Go to the iCloud website on your computer and sign in with your Apple ID and password.
Click Contacts to see your address book, with the contacts you've just brought over.
Click Settings (it looks like a cog or gear), and then Select All.
Click Settings again, and then Export vCard.
Your contacts will download to your computer, usually to your downloads folder, and it'll be called Contacts.vcf.
Open the Google contacts page on your computer.
Sign in with the Google email address and password that you use on your LG.
You'll see your Google address book. Click More, then Import from the drop-down menu.
In the new window that oens, click Choose File and find the .vcf file you downloaded in step 10.
Click Import to add your contacts to your Google contacts list. These will go over to your LG.
To transfer contacts from your BlackBerry, you'll need to install to the BlackBerry Desktop Software on your computer. You'll also need your old BlackBerry, LG phone, and a USB cable.
Plug your BlackBerry into your computer with the USB cable, then open the BlackBerry Desktop Software.
Click on Organiser then Contacts.
Click one way to your computer only, when it asks you to choose the 'sync direction'.
Make sure Windows contacts is highlighted (under the Contacts account heading). Click OK.
Click Sync Organiser in the bottom right-hand corner to copy your contacts to the Windows address book.
You'll need to export the contacts to a CSV (Comma Separated Value).
Open the Start menu and click Contacts to see your Windows 'address book'.
Press Ctrl and A together, to choose all your contacts.
Click Export from the menu bar.
Choose CSV and click Export.
Click Browse and choose where you want to save the file. We recommend saving to your Downloads or Desktop folder. Name your file, then click Save.
Go to the Google contacts page on your computer.
Sign in with the Google account that you use on your LG.
You'll go to the Gmail address book. Click More, then click Import from the drop-down menu.
Click Choose File and find the '.csv' file you downloaded in step 11 and the contacts will come through.
To be able to transfer contacts from a Windows phone, you'll need to export them from your Microsoft account, and then import them to your Google account.
Click Manage at the top of the page, then click Export for Outlook.com and other services from the drop down menu. It'll download as a .csv file that'll save to your computer (usually your Downloads folder).
Go to the Google contacts page on your computer.
Sign-in with the same Google email and password that you use on your LG.
Click More, then click Import from the drop down menu.
Click Choose File on the window that opens. Locate the .csv file you downloaded in step 2.
Click Import to add your contacts to your Gmail account.
Ensure the LG phone is connected to the internet. Your contacts will sync to the handset in a few minutes.
These steps show you how to import the contacts from your SIM or memory card to your LG.
In order to transfer your contacts from your old phone using a memory or SIM card, you'll need to export them from your handset. The following steps are typical of those needed, but be aware that they may vary from device to device.
Tap Contacts from the Home screen.
Tap the Menu icon (three dots at the top of the screen).
To move your contacts, tap Export.
Choose where to export your contacts to by tapping on the correct location.
You may need to choose which contacts to export, and press confirm before proceeding.
Your handset will advise when your contacts are being moved.
Now that you've got them moved onto your memory or SIM card, put that card into your new phone and follow the steps below to import them. You can move them back onto the phone, but to ensure your contacts are backed up and to make life easier when changing devices in the future, we'd always recommend importing them to your Google account!
This is how to add people to your contacts list yourself.
From the home screen, tap the Contacts icon.
To add a new contact, tap the + to the right of the search box.
At the top you can choose where to save your new contact to. We'd always recommend the Google account, to ensure it is backed up. Tap the drop-down box to select your desired location.
Complete the contact form with all the relevant details, and when you're happy with the information you've entered, tap Save at the top.
If you need to update a contact's details at any time, tap their name in the contact list to open their card, then tap the Edit icon at the top (it looks like a pen) to make your changes. Don't forget to save your changes afterwards!
Hopefully that's you sorted, but if you need more help, you can get in touch with a Team Knowhow Expert here.
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