Kit Guide: Setting up an LG G4


This guide takes you through setting up your new LG G4. It includes going through the 'Setup Wizard', and adding email accounts.

LG G4 User manual

This is the official user manual for the LG G4

Download manual

Box contents


You'll find the following items in the box:

  • LG G4
  • Battery
  • Mains adaptor
  • USB cable
  • Wired headset with extra earbuds
  • Information pack


Inserting your SIM & memory cards


Follow these steps to learn how to insert your SIM and memory cards.

Insert SIM

  • Use your thumbnail in the notch on the bottom right of the phone. Prise away the back cover.
  • Remove the battery if it's in.
  • Put the Micro-SIM in the lower of the two slots above the battery. Make sure the metal contacts are facing down, and the cut-off corner put in first.
  • If you have a memory card, put it in the upper of the two slots, with the gold-coloured contacts facing down.
  • Replace the battery and back cover.

Completing the LG G4 Setup Wizard


When you turn your G4 on for the first time, it'll display the 'Setup Wizard' - a series of steps designed to get your phone running quickly.

Hold in the power button on the back for a few seconds, until you feel a vibration, and the screen turns on.

Setting it up

setup 1

Choose your language if you need to (English UK is the default). Tap Next.


Tick the Mobile Network box if you want to use mobile data, and tick Wi-Fi to turn it on.


Tap your Wi-Fi network name, or tap Next to skip (not recommended).


Type your wireless password, which can be found on a sticker on your router. Tap Show password if you want to check your typing, then tap Connect.

setup 2

You'll see the word 'Connected' under the network name, and a fan-shaped Wi-Fi indicator at the top.


'Tap & Go' lets you transfer data from another Android device, if it has NFC. Since a lot of phones don't use NFC, we'll skip this.


You'll be asked to sign in with your Google account, which lets you download apps and use other Google services. Type your Gmail address then tap Next. If you don't have an account, tap Create a new account.


Type your Gmail password, or fill out the form. Tap Next.

setup 3

Read the 'Terms of Service' and 'Privacy Policy', then tap Accept.


You can add a payment method to make purchases on the Play Store. You can also tap Remind you later not to. Tap Next.


If you've used Google on another device, you'll be asked to restore from the backup(s). Tap your old device's name, then tap on the backup you want to restore. You can also choose what apps to bring across. Tap Next.


If you want to set up your phone as a new device, tap Set up as new device.

setup 4

You'll be asked to set up a screen lock, but as we cover this later, tap Skip.


You'll be asked which Google Services you want to use. You can back up your data, turn on location which helps with maps and local searches, and send errors to improve Android. Tap More to see other options, then tap Next.


Read the 'EULA', then tap the box to agree, then Next.


You'll be shown information about the Software Update and Log Information. Tick both boxes and tap Next.

Touchscreen buttons

The three icons at the bottom of the screen are used to go through the phone.

'Home' (circle): this takes you to the Home screen from any screen or app.

'Back' (triangle): takes you back one screen.

'Menu' (square): this shows apps open in the background, and you can switch between or close them.


Connecting to the Internet


The G4 can connect to the internet through Wi-Fi and mobile data. Below are steps on how to do each.

Connecting the G4 to a Wi-Fi network


Tap Apps (the grid of dots) from your Home screen.


Tap Networks.


Check the Wi-Fi switch is on.


Tap Wi-Fi.


Tap on your wireless network name.


Type your password, then tap Connect.


The network name will turn blue, and you'll see 'Connected' underneath.


A fan-shaped symbol will appear at the top.

Turning mobile data on or off

You'll need to turn off Wi-Fi to check the mobile data connection. You'll know when you're connected when you see a letter indicator at the top - 4G, H+, H, 3G, E, and G.

mobile data

Go to Apps > Settings (the cog).


Tap Networks.


If Wi-Fi is on, tap the switch to turn it off. Check the mobile data switch is on.

If you still don't see your network in the list, you'll need to type in the settings manually. We've written a guide on how to do this.


Setting up new email accounts


You can add any type of email account to your G4, from personal ('IMAP' and 'POP'), to work and education ('Exchange') accounts.

gmail setup 1

Go to Apps > Settings.


Tap General, then tap Accounts & sync.


Scroll down and tap Add account.

gmail setup 2

Choose your account type. If you tap an option with a red M, email will be sent to your Gmail app. If you tap Email, you'll need to tap Other, and it'll be sent to your Email app.


Type your email address and password, then Next.


Give your account a name, then add your name, which will appear in outgoing emails.


Tap Done.

If you can't add your email account, you'll need to type in the settings manually, but don't worry - we've written a guide to help you.


Setting up a lock screen


A lock screen protects your private information on the G4, and is something we'd always recommend.


Swipe down from the top of the screen to bring up the quick settings panel.


Tap Settings.


Scroll down and tap Lock screen.


Tap Select screen lock.


Choose your unlock method:

  • Swipe: the default unlock type that has no protection
  • Pattern: a pattern on a grid of dots
  • PIN: a numerical code
  • Password: an alpha-numerical code

Type your code, then tap Continue.


Type your code again, then tap OK.


Choose how you see your notifications when the screen is locked. You can show or hide all notifications, but 'Hide sensitive only' is perhaps the most useful - you'll see a notification of a new message, but not the content itself.

Now that your phone is set up, you can start using it. If you need any more help, contact a Team Knowhow Expert here.

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