Huawei Y3 - setting it up


A brand new or factory reset Huawei Y3 will need to be set up before it can be used. We've written this super-helpful guide to speed you through it.


1. Box contents


These are the things you'll get in the box:

  • Huawei Y3
  • Battery
  • Mains power adapter
  • USB lead
  • In-line earphones
  • Information pack


2. Inserting your SIM & memory cards


Putting the SIM card into the phone is the first thing you'll need to do. To get it in you'll need to take the back cover off. Do that by finding the notch in the plastic case on the bottom corner, and using your fingernail to ease it away from the phone. Once it's off, take the battery out as well if it's in there already.

The SIM card slides into a metal housing at the top of the battery compartment (you'll see two, it's the one on the left). Push the SIM in, with the cut-off corner going first, and make sure the gold contacts are facing down.

Insert sim

If you've got a memory card to put in as well, it goes in the metal slot on the right. With the gold bits facing the phone, slide it into place. When you're finished you can put the battery in again and clip the case back on.

3. Completing the Y3 Setup Wizard


Turning the phone on for the first time (or after a factory reset) takes you straight into the 'Setup Wizard'. The Setup Wizzard is a journey of steps that the phone takes you through so it can get set up. We explain everyting below.

Setting it up

setup 1

The first step is to choose a language. 'English (United Kingdom)' should already be chosen. Tap the arrow if you want to change it, and then when you've picked one, press Next.


Next is 'SIM information'. Your providers name should be showing on the screen, so press Next.


This screen is confirming you've picked the right network, so if you're happy, press Next.


If you're using a SIM card that's been in another phone, it might have some contacts saved on it already. You can download them to your phone by pressing Start to import, or press Skip if you don't have any.

setup 2

Connecting to Wi-Fi is next. You can skip it, but there are some apps to download, and it'll download a chunk of . Tap the name of your network in the list.


A box will pop-up asking for the password. It's the one for your router, and it'll be on a sticker on the back of it. Press Connect when you've typed it in.


If it's worked, the word 'Connected' will be showing under your network name. Press Next.


Next is the 'Privacy statement'. It's the Terms and Conditions for using the phone. Tap Check Huawei Privacy Policy to read through it, and then tap the box next to 'Accept'. Press Next when you've done it.


This screen is about signing in to Google. If you've got an account already, tap Yes, otherwise press No and set one up for free. You'll need it to be able to download apps and games.


Type your email address and password in the boxes, and then press the right arrow to sign-in.


A box will pop-up telling you about Terms and Conditions. Tap the links to read them, and then OK.


Once you've signed in, you'll be given 'Google services' options. Leave any you'd like, ticked. See more options by pressing the down arrow, and then the right arrow for the next step.

setup 4

Here you can choose your time zone and set the date and time. If they're not right, tap each one to change them. Press the right arrow when you've done it.


This screen gives you some more information about Google services. Tap Learn more to read about it, and then press the right arrow.


You're finally finished, and this is your Home screen.

Touchscreen buttons

Under the main screen are some touch buttons that you'll use to get around the phone. Here's what they look like and what they do.

'Home' (circle): gets you back to the Home screen from anywhere in the phone.

'Back' (triangle): tap to go back one screen.

'Recent apps' (square): shows the apps that have been opened recently.


4. Connecting to the Internet


The apps and games we use tend to need an internet connection to work properly, so use the steps below to help you get connected.

Connecting the Y3 to a Wi-Fi network

set up wi-fi

Tap Settings on the Home screen.


At the top, press All and then Wi-Fi.


Make sure the switch at the top is turned on, and then tap the name of your network in the list.


Type in your wireless password. It'll be on a sticker on your router if you don't know it. Press Connect, and as long as the password is right, it'll work.

Turning mobile data on or off

Getting on the internet when you're out and about is done by using mobile data. We've written these steps to help you turn it on and off, so that when you're not using it, it's not just running in the background.

  1. Go to Settings and press All at the top.
  2. Tap Data usage and you'll see a switch next to mobile data. Tap it to turn it on or off.

If you're having any problems getting your mobile data to connect, you might need to reset some settings. We've got a super-helpful guide on it here.


5. Setting up new email accounts


The Y3 can handle all your different email accounts, and helps you keep track of everything in one place. Learn how to set up a new email account with the steps below.


Press Settings on the Home screen, and make sure 'All' has a dot under it.


Scroll through the options and press Add account in the account section.


Choose what type of account you're adding. If it's a work or education account, then choose 'Corporate'. Choosing 'Personal (IMAP)' will send your emails to the 'Gmail' app, and choosing 'Email' will send them to the 'Email' app.


Press Others if you can't see yours in the list.

gmail setup

The phone should be able to set things up automatically, so type in the email address and password of the account you're setting up, and then press Next.


Choose how often you want the phone to check for emails by pressing the arrow, and then press Next.


You can give the account a name that gets added to your sent messages. Press Next when you're done to finish.

If your account doesn't set up automatically, or you have any problems, you might need to do a manual set up. Don't worry though, we've covered it in our guide to email server settings.


6. Setting up a lock screen


We think setting up a lock screen is important because it's a way for you to protect your phone. It stops anyone else from being able to use it without your permission, and so keeps your data safe. This is how to set one up.

lock screen

Tap Settings on the Home screen.


Press All at the top, and then scroll down and tap Security.


Tap Screen lock to choose one.

lock screen 2

You'll get some different screen lock types. We think 'PIN' or 'Password' are the most secure, but you can choose any by tapping it.


Type in the PIN or Password you want to use, and then press Continue.


You'll need to type it in one more time to confirm it, and then press OK.


The screen lock is set up now, and you can go back to the Home screen.

That's the Huawei Y3 set up and ready for you to start exploring. If you want some help, you can contact a Team Knowhow Expert here.

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