This guide takes you through setting up a new Huawei P9. From inserting the SIM to adding your email accounts, you'll find everything you need to get started with your new phone.
Here's what you'll find in the box:
The P9 uses a nanoSIM card which should have been given to you when you got your phone. If you want to add more storage you'll need a microSD (memory) card as well.
The SIM and memory cards go in a tray in the left-hand edge of the phone, near the top. Put the pin end of the SIM tool in the small hole at the end of the tray, and press against the spring to eject it.
The Nano-SIM card goes in the smaller, inner recess in the tray. The gold-coloured contacts should be facing down, and rotated so that the cut-off corner goes into the phone first. If you're adding a memory card, this goes into the outer recess. Put the card in the tray with the gold-coloured contacts facing down, and the wide end nearest to the outer end of the tray.
Hold the phone screen-side up, and slide the tray into the slot until it lines up with the handset's edge.
The first time you turn on your P9 you'll see a 'Setup Wizard' which helps you get the phone ready for use. During the Setup, you might see a pop-up asking you to choose your mobile network. Tap your network name, and then tap OK, to be taken back to the Setup screen you were just on.
Choose the language to use for the Setup, then tap Next.
Pick the region you're in and tap Next.
Tap on your Wi-fi network name. You can Skip connecting to Wi-Fi, but the P9 will update after the Setup finishes which might use a lot of mobile data.
Type the network password (you'll find it on a sticker on your router). Tap the eye at the end of the password box to check your typing, then tap Connect.
When the P9 is connected to the wireless network, tap Next.
Choose whether to update the P9's software automatically (recommended) and update the unlock-screen pictures (optional). Tap Next.
Wi-Fi+ switches between Wi-Fi and mobile data automatically to give the best performance. If you'd rather control this yourself, tap Do not allow, or to use the 'Wi-Fi+ enhanced internet experience', tap Allow.
You can copy your accounts, apps and data from your old Android phone if it has 'NFC' (Near Field Communication), or to skip this pick No, thanks. Make your choice and tap Next.
Android phones like the P9 need a Google (Gmail) account to download apps. Enter your Gmail address to sign in, or create a new account to use with your phone, then tap Next.
Enter your Gmail password and tap Next. If you're creating a new account, complete the form.
Google services can back up your phone, use location services for maps and local internet searches, and feed back information to help improve Android.
Scroll through to learn more about the services, and untick any that you don't want to use. Tap Next.
Choose a payment option for the Play Store, or pick No, thanks to skip this for now (many apps are free) then tap Next. If you're adding payment details, enter this on the next screen.
You can protect your phone, accounts and data by setting up a screen lock, but we cover this later in the Setup, so for now we recommend Choosing Skip.
You'll be asked about restoring all default settings, tap Do not allow.
You will now be asked to allow Huawei ID to manage device calls which we'd recommend. Tap Allow, or tap Deny to skip past this.
A Huawei ID lets you back up your phone and access exclusive apps and content. Log in with an existing account, create a New one , or Skip this (it's optional).
If you tapped skip, you'll have to confirm that you don't want a Huawei ID by tapping OK.
Tap Begin to start using your new device.
The Home screen needs permission to control the basic functions of the Huawei P9. Tap Enable, or tap Settings to turn any of these off (not recommended).
With the Setup Wizard complete, you'll be looking at the Home screen. At the bottom is the navigation bar which displays virtual 'buttons' to navigate the device menus.
'Home' (circle): Always brings you back to the Home screen.
'Back' (triangle): Takes you back one screen in menus and apps.
'Recent apps' (square): Shows the apps that are running in the background, and lets you switch between them.
You'll need to be connected to the internet to use apps and email.
Swipe right-to-left across the Home screen, or swipe down from the top, then tap Settings.
Tap Wi-Fi, then check that the Wi-Fi switch is turned on.
Tap the name of your wireless network and enter the wireless password if required. Tap Connect.
If successful you'll see 'Connected' below the network name and a fan-shaped Wi-Fi symbol on the top line of the display.
Swipe right-to-left across the Home screen, or swipe down from the top, then tap Settings > More > Mobile network.
Tap the Mobile Data switch to turn it on (showing blue) or off.
If you still can't connect to mobile internet, we've written dedicated guides that explain how to manually connect here.
To set up email accounts on your phone, you’ll need to know which type of account you have. Work or education accounts are usually Exchange, most personal email accounts are IMAP, but some older providers might still use POP3 (our guide here will help you know which type your account is).
From the Home screen, swipe across then tap on the Settings> Account > Add account.
If you have an Exchange email account choose Corporate. To use the phone's Email app, tap Email. To use the Gmail app, tap Personal (IMAP) or Personal (POP3).
Type in your email address and password, then tap Next.
The Email app needs permission to access parts of your phone to work correctly. Tap Enable to grant this, or Settings to disable these options.
Tap Sync frequency to choose how often your phone checks for new email, and check the other options. Tap Next.
The account you've just added will be shown in the list, and you can add as many as you want to in the same way.
If you can't get your email account added to your phone, our detailed guide to email server settings will help you get set up.
We always recommend protecting your accounts and information with a lock screen, so if you didn’t do it as part of the initial Setup, follow these steps to add one.
Swipe across the Home screen then tap Settings > Screen lock & passwords > Password.
Tap to choose what type of unlock method you'd like to use:
Type your unlock PIN or Password into both boxes, then tap Done (if they don't match you'll have to type them again).
Your new lock is now set, and you will be asked to use your fingerprint to unlock your device. Tap Enrol to go to the fingerprint settings (which we cover in detail below), or tap Cancel to skip.
You can change the time needed for the lock to activate by tapping Secure lock settings and then Lock automatically. If you change this, remember that your phone might not be locked (even if the display goes off) until the selected time has elapsed.
To set up fingerprint unlocking go to Settings > Fingerprint ID > Fingerprint management. If you've already set up a lock screen enter the code when asked, or if you haven't you'll be asked to set one up before you can add your fingerprints.
Tap New fingerprint.
Put your finger on the sensor, and remove and replace it when prompted.
Move your finger slightly to scan the edges of your print.
When your print is fully scanned you will see a Success screen. Tap OK.
You can add up to five fingerprints. Tap New fingerprint and repeat the process to add more.
To edit the name of a fingerprint, or to delete it, touch and hold its name.
To change a print's name to help you identify which is which, tap Rename or tap Delete to remove the print and its saved data from your P9.
Now you've finished setting up the P9. If you’d like speak to a Team Knowhow Expert for some help using it, you can contact us here.
If you've got an issue with any of your kit, our experts are on-call to help 24/7 - in-store, at home, or over the phone.More info
When your kit's fully broken, you need it fixed fast. Our accredited experts will get you back up and running in no time.More info