Kit Guide: Huawei P10 Plus - setting it up


Setting up a new phone can seem a bit tricky, but we've written this super-helpful guide to get you through it quickly and easily.

Huawei P10 Plus User Manual

If you need to look at the official user manual, it's here for you.


1. Box contents


Here's what you get in the box:

  • Huawei P10 Plus
  • Mains power adapter
  • USB C lead
  • In-line earphones
  • Information pack


2. Inserting your SIM & memory cards


The first thing to do is get your SIM card into the phone, so that it's got your number and other stuff in it. It goes in the left-hand side of the phone, and you'll need the SIM tool from the box to get the tray out. Find the pinhole on the left side of the phone, and push the pointy end of the tool into it to pop the tray out.

Line the SIM card up on the bottom-part of the tray, making sure that the gold contacts are touching it. Then you can slide the tray back into the phone, until it clicks into place.

P10 insert sim

To put a memory card in as well, use the slot in the top of the tray. You'll need to line it up with the indent, making sure that the gold contacts are touching it, then slide it into the phone.

3. Completing the P10 Plus Setup Wizard


These steps will get you through the set up of the P10 Plus, so you can start using it.

Setting it up

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Choose the language you want to use, then press Next.


You'll have to agree to the Terms and Conditions to use the phone, so tap Agree.


Tap Agree in the box that pops up.


Choose the services you want to use, then press Next.

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Connect to Wi-Fi to make sure you can download all the things you need to. Tap your network name.


Type in the wireless password, then press Connect (it's on a sticker on your router if you don't know it).


When it's worked, the network will be in blue, with 'Connected' under it.


Sign into Google so that you can get apps from the store. Type in your Google email address, then press Next. If you haven't got one yet, press Or create a new account to set one up.

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Type in your Google password, then press Next.


Google have Terms and Conditions for you to agree to as well. Tap Accept.


Read about the services Google off, and tap any switches you don't want. Press Next for more.


Choose the rest of the services you're using, then tap Next.

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Protecting your phone is important, but can be fiddly if you have to unlock it while still setting up. Press Skip for now and we'll cover it later.


You'll be warned about skipping, press Skip anyway.


Restore information that's been backed up, or press Set up as new for a fresh set up.


Huawei have some services that you can choose to use. Sign up with your Google account if you want, or just tap Skip.

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You'll get another chance to get your old stuff on the phone. If you're not bothered, press Set up as new phone.


If you choose to skip, press OK on the box that pops up.


Read about the things you can control with your fingerprint, then tap Next.


Set up your fingerprint by pressing Enrol, or just press Skip.


Press Get started to finally go to your Home screen.

Touchscreen buttons

The touch buttons under the main screen help you get around the phone:

'Home' (circle): takes you back to the Home screen from any app.

'Back' (triangle): takes you back to the last screen.

'Recent apps' (square): gives a list of recently used apps.

4. Connecting to the Internet


The apps and games we use rely on an internet connection to work properly, and also to stay up to date. These steps will help you stay connected.

Connecting the P10 Plus to a Wi-Fi network

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Open the settings, then tap Wi-Fi.


Make sure the switch next to it is turned on, then tap the name of your network.


Type in your wireless password (the one on your router) then tap Connect.


When it's worked, your network will be in blue and it'll say 'Connected' under it.

Turning mobile data on or off

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Open the settings, then press More.


Choose Mobile network at the top.


Next to mobile data you'll see a switch. Tap it to turn mobile data on and off.

If your mobile data doesn't seem to be working, you might just need some manual settings. We've got a guide to help you with them here.

5. Setting up new email accounts


You might have more than one email account, but also want to keep your stuff altogether. These steps help you with setting up a new account.

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Open your list of settings, then choose Accounts.


Tap Add account.


Choose the type of account it is. Usually it'll be 'IMAP', but it could be 'Exchange' if it's a work or education account.


If it's your first account, press Enable in the box that pops up.

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Type in your email address and password, then tap Sign in.


Choose the notification settings you want, then tap Next.


Choose how often you want your emails to come through.


Your account will then set up automatically, and you'll see it in the Accounts list.

If you're having any problems getting your account to set up, you might need some manual settings. We've got a guide to email server settings to help you with it.

6. Setting up a lock screen


A lock screen is the easiest way to keep your stuff safe from other people. Here's how to set one up.

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Go to Apps > Settings > Screen lock & passwords, then tap Password to set one.


Choose PIN or Password.


Type in the PIN or Password you want to use, then press Continue.


Type it in again to confirm it, and then press OK.

That's the set up finished. If you want some more help, you can contact one of our Team Knowhow Experts, contact us here.

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