Kit Guide: Doro 8030 - setting it up


In this guide, we'll take you through the setup of your Doro 8030, including how to put in the SIM, connect to the internet, and add your email accounts (along with other things).

Doro 8030 User manual

This is the official user manual for the Doro 8030

Download manual

1. Box contents


Here are the items that you'll find in the box:

  • Doro 8030
  • Battery
  • USB charging cable
  • Mains power adapter
  • Charging dock
  • Headset
  • Information pack


2. Inserting your SIM & memory cards


Before setting the phone up, you'll need to get the SIM in. Your Doro 8030 uses a MicroSIM, and you can add extra storage to it with a MicroSD card. Both of them go in the back of the phone, so you'll need to take the cover off first.

Putting your SIM and memory card in

Look at the bottom-right of the phone for a small notch in the back cover. Use your thumbnail in this to prise the cover away from the phone.


With the cover off, slide the MicroSIM into the left-hand slot, at the top of the battery compartment. It needs to go in with the metal contacts facing down, and the cut-off corner going in first.


If you're using a MicroSD card, slide it into the right-hand slot, again with the metal contacts facing down.


Put the battery in, using the metal contacts to line it up.


Put the cover back over the phone, and press around the edges to secure it in place.

With everything in, press and hold the power button on the left-hand side of the phone for 2-3 seconds to turn it on, and start setting it up.


3. Completing the 8030 Startup Guide


The first time the phone is turned on, you'll see the 'Startup Guide', which is a series of steps to help get the phone set up. If your SIM card isn't active, the phone will skip it and take you straight to the Home screen. To go through the Startup Guide, go to Settings > Startup Guide.


Setting it up

Choose language
Setup steps
Text size

On the first screen, you'll be asked if this is your first smartphone, and the Startup Guide will change if it is. If you've used a smartphone before, tap No to skip some of the basics. If you've never used a smartphone before, tap Yes to go through the beginner Setup. This guide will follow the beginner steps.


If you know how to scroll on the screen, tap Yes, or tap No to see a tutorial.


Tap OK.


If the text size is fine for you, tap It is fine, or tap It is a bit small to change it.

Text size set
Volume setup
Volume setup
Connecting to the internet

Tap OK once the text size is set.


Hold the phone up to your ear and see if the earpiece speaker is loud enough. If it is, tap Loud and clear, if not tap It is not loud enough to turn the sound up.


Tap OK once the volume is set.


If you want to connect to the internet, tap Yes, or if not, tap No.

Internet setup
Wi-Fi setup
Wi-Fi setup
Wi-Fi setup

If you've got a broadband connection at home, tap Yes, or tap No if you don't.


If you pressed yes, you'll be asked if you have Wi-Fi at home. Tap Yes if you do, No if you don't, or I don't know if you're not sure.


If your Wi-Fi router has a 'WPS' button, tap Yes, then tap the WPS button on your router. If it doesn't, or if you're not sure, tap No.


To connect to Wi-Fi using a password, tap your Wi-Fi network from the list.

Connect to Wi-Fi
Internet connection
Internet connection
Internet connection

Type the password for your Wi-Fi, and press Connect.


If you've got a mobile data allowance with your SIM, tap Yes. If you don't, or you're not sure, tap No.


If you have, tap Yes to turn it on, or No to leave it off.


Tap OK to start adding a Google account - you'll need this if you want to download any new apps or games.

Sign into Google
Sign into Google
Google Terms and Conditions
Set up payment information

If you have a Google account, type in your email address and tap Next. If you don't have one, tap Or create a new account. If you don't need one, tap Skip.


If you're signing in, type in your password, and press Next.


You'll have to agree to Google's 'Terms of Service' and 'Privacy Policy'. Tap them to read them, then tap Accept to agree.


You might be asked to add some payment info to your Google account. To do it, choose a payment method, tap Continue, then fill out the details for it. If you don't want to add any, tap No, thanks, then Continue.

Google Services
Set up a lock screen
Skip set up
Back with Doro

Read through the Google services, which include options to back up your information, and use your phone's location for things like maps and weather. Keep the boxes ticked for the things you want to use.


Tap Next.


To set up a 'screen lock' on your phone, tap Set screen lock now. We'll cover this later on in the guide, so to go back to the setup, tap Skip.


Tap OK to go back to the Startup Guide.

Basic settings
Terms and conditions
Terms and Conditions
Terms and conditions

You'll be asked if you want to set any other bits up now - again we'll cover these later in this guide, so tap No to carry on.


Tap OK to read the Doro 'Terms and Conditions'.


Read through the terms, or tap Go to end to skip to the bottom.


Tap Accept to continue.

Questions about the phone
Get started
Final setup screen

The Startup Guide is almost finished. If you want to see some FAQs about the phone, tap Yes, or tap No to go to finish off the Setup.


You'll be shown some information on the buttons of your Home screen, including the Call, View and Send buttons, read through each and tap OK to move on.


When you're at the end of the demonstration, tap Quit to go to the Home screen.

The Startup Guide is finished, and you'll be on the Home screen. You can start using the phone, and the rest of this guide will help you to get things like email and the lock screen set up.


Navigation buttons

At the bottom of the phone are three navigation buttons that can help you get around the phone.

'Recent apps' (square): shows the apps you've used before.

'Home' (house): always takes you back to the Home screen.

'Back' (triangle): takes you back, or closes an app you're using.


4. Connecting to the Internet


Your phone needs an internet connection for things like downloading new apps, connecting to email or going to websites. You can connect using Wi-Fi, or mobile data, and we'll go through both here.

Connecting the 8030 to a Wi-Fi network

Before trying to connect to Wi-Fi, you'll need to know the password for it. If it's your home Wi-Fi, the password will normally be printed on a sticker on your router.

Actions menu
Go to settings
My Internet connection
Choose Wi-Fi

Swipe up from the bottom of the screen to go to the actions menu.


Tap the Set button.


Tap My Internet Connection.


Tap on Wi-Fi.

Choose a network
Type in Wi-Fi password
Connect to Wi-Fi
Connected to Wi-Fi

Tap the Wi-Fi network you want to connect to.


Type in the password for the Wi-Fi.


Tap Connect.


If it's worked, you'll see the word 'Connected' underneath your Wi-Fi, and you'll see the Wi-Fi signal bars at the top of the screen.

Your phone will remember the password for the Wi-Fi, so that whenever you are in range of the signal, you'll be connected. If you want to disconnect, press and hold on the Wi-Fi name, and then press Disconnect.


Turning mobile data on

Actions menu
My internet connection
Mobile data settings

Swipe up from the bottom of the screen to go to the actions menu.


Tap the Set button.


Tap My Internet Connection.


Tap on My Mobile Data Settings.

Turn on mobile data

Check that the switch at the top is set to 'Enabled' - tap it to turn it on if it's disabled.

If you're having any problems with your mobile data connection, you might need to put in the 'APN settings'. Don't worry if you don't know what they are, we've got detailed guides for each network and how to put them in here.


5. Setting up your email accounts


This is how to add new email account to your Doro 8030.

View button
My emails
Add an account
Add existing account

From the Home screen, tap the View button.


In the pop-up menu, tap My emails.


Tap + Add an account at the bottom.


Tap Add existing account.

Add email address
Add email password
Add your name
Finish account setup

Type in your email address and password, then press OK.


Give it a moment to download your email settings.


Type in your name to 'send as', which will show on the end of emails.

Type a label for the account, then pick a colour and tap Confirm.

If you have any problems adding your email account, you might need to type in the settings for it. Don't worry if you don't know them, we have a guide to email server settings that will help out.


6. Setting up a lock screen


Setting up a lock screen on your Doro 8030 will help keep it safe. There are a few different options to choose from, and we'll go through them here.

Home screen
Actions menu
My screen lock

Swipe up from the bottom of the screen.


Tap on the Set button.


Tap A general option.


Tap on My screen lock.

Choose screen lock
Choose PIN/Password
Confirm the PIN/Password
Notification options

Choose the type of screen lock you want to use:

  • Pattern: draw a unique pattern across a grid of dots.
  • PIN: a numerical code.
  • Password: a code made up of numbers and letters.

Type or draw your lock, then tap Continue.


Do it again, and tap OK.


Choose which notifications you want to see on the lock screen, and tap Done.

Your screen lock is set up, and the next time you unlock your phone you'll be asked for it.


Your phone is set up, and you can start to use it. If you'd like some help from one of our Team Knowhow Experts, you can get in touch with us here.

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