If you can't ring people from your mobile, there are a couple of quick things you can do to find and fix the problem. Follow the steps below to find out more.
Before we find where the problem sits, make sure your phone is charged up and turned on.
Make sure you have good signal strength. You will find the signal bars in the top corner of your phone screen, and more bars means more signal.
Check the SIM is correctly inserted. If your SIM is loose or inserted the wrong way round, your phone can't connect to the network.
Turn off Flight/Aeroplane mode. If you've turned on Flight mode, you'll find that all wireless signals are disabled. This includes Wi-Fi, Bluetooth, NFC and your phone signal.
Try a different SIM in your phone. This will show you if the problem is with your SIM or your mobile phone.
If you'd like any other info or want to get in touch with our experts from Team Knowhow, you can get in touch here.
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