Moving contacts to your BlackBerry 10 phone

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If you need to get contacts from your old phone to your BlackBerry 10 phone, you've got a few different options. In this guide, we'll go through all the different ways of getting contacts onto it from different phones.

 

Importing contacts from an Android phone

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There's two options if you're moving from an Android phone. You can either just add your Google account, which is a quick way to get them, or download your contacts and sync them to your phone with a computer.

Adding your Google account to your BlackBerry

Before you add your account, you'll need to make sure your old Android phone is syncing your contacts to it.

 
 
 
 
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1.

On your Android phone, open Contacts.

2.

Tap the Menu or More icon in the top-right.

3.

On some phones, you might also need to tap Settings.

4.

Tap the option to move or copy device contacts to, and then choose Google account. On some phones, you might need to go into the Import/Export menu to get this option.

This will make sure all your contacts are on the Google account. The next steps will show you how to add it to your BlackBerry.

1.

On the Blackberry go to Settings > Accounts > Add Account.

2.

Enter your Google email address and password, then tap Done.

3.

Give permission for your BlackBerry to link with the account.

4.

You'll be shown the different bits your phone can sync from your account - make sure the 'Sync Contacts' switch is turned on.

5.

Tap Done in the top-right.

Your account is added to your BlackBerry, and it will start syncing your Google Contacts.

Downloading your contacts with a computer

If you don't want to use your Google account, and just want the contacts saved onto your BlackBerry storage, you can use the BlackBerry Link software on your computer.

1.

Using your computer, go to Google's contacts page.

2.

If you need to, type in your Google email address and password, and Sign in.

3.

From the menu on the left-hand side of the screen, click More.

4.

Click Export, then click Go to old contacts.

5.

Click More at the top, then click Export.

6.

Choose All contacts, and pick Outlook CSV in the Format section. Once you've picked them, click Export.

Moving contacts from an iPhone

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There's two options if you're moving from an iPhone. You can either add your iCloud account, which is a quick way to get them, or download your contacts to your computer and sync them with the BlackBerry Link software.

You can only add iCloud accounts that end in '@me.com' or '@icloud.com'. If yours doesn't, you'll have to download your contacts using a computer.

Adding your iCloud account to your BlackBerry

Before adding your iCloud account to your BlackBerry, you'll need to just check that your iPhone is syncing your contacts to iCloud.

 
 
 
 
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1.

On your iPhone, open Settings.

2.

Tap your name at the top, or sign into your iCloud account.

3.

Tap on iCloud.

4.

Make sure that the switch for 'Contacts' is green. Tap if it's not to turn it on.

5.

Tap Merge.

Once the contacts are on your iCloud account, you can add it to your BlackBerry. It'll only work with accounts that end in '@me.com' or '@icloud.com' - if yours doesn't, follow the steps to download your contacts with a computer.

1.

From your BlackBerry Home screen, open Settings, then tap Accounts.

2.

Tap Add account.

3.

Type your iCloud email address and password.

4.

On the account options screen, make sure the switch for 'Sync Contacts' is turned on.

5.

Tap Done in the top-right.

Your iCloud account is added, and will start syncing your contacts to your BlackBerry.

Downloading the contacts from your iCloud account

If you don't have a '@me.com' or '@icloud.com' account, or would prefer to download your contacts and sync them with your computer, follow these steps.

1.

On your computer, go to the iCloud website and sign in with your Apple ID and password.

2.

Click the Contacts icon.

3.

Click the cog icon in the bottom-left, then click Select All.

4.

Click the cog icon again, and select Export vCard.

Your contacts will be downloaded to your computer as a vCard file, and will normally go into your Downloads folder. Follow our section on Syncing contacts from a computer using BlackBerry Link to see what to do next.

 

Moving contacts from a Windows phone

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There are two options if you're moving from a Windows Phone. You can either add your Microsoft account to your BlackBerry, which is a quick way to get them, or download your contacts to your computer and sync them with the BlackBerry Link software.

Adding your Microsoft account to your BlackBerry

You can add your Microsoft account to the BlackBerry, and it'll show you all the contacts you've got saved on it. It'll only work with accounts that end it '@hotmail.com', '@live.com' or '@outlook.com'. If your Microsoft accounts ends differently, follow the steps to download your contacts with a computer.

 
 
 
 
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1.

From your BlackBerry Home screen, open Settings, then tap Accounts.

2.

Tap Add account, then enter your Microsoft email address and password.

3.

On the account options page, make sure that Contacts is switched on, then tap Done.

Downloading contacts from your Microsoft account

1.

From your computer, open the Outlook.com People page.

2.

Sign in with your Microsoft email account and password.

3.

Click Manage, then choose Export.

Your contacts will now be downloaded as a file named OutlookContacts.csv, and will normally save to you Downloads folder. Follow our section on Syncing contacts from a computer using BlackBerry Link to see what to do next.

Moving contacts and data from a BlackBerry

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To get content from a BlackBerry, you'll have to use the BlackBerry Link software on your computer.

Installing the BlackBerry Link software

1.

Download and install BlackBerry Link first.

2.

Once it's installed, open it up, and Agree to the terms and conditions.

3.

Sign in with your BlackBerry ID and password.

Once it's set up, you can use it to move data from your old BlackBerry.

Using BlackBerry Link to move your data from an old BlackBerry

 
 
 
 

 
 
 
 

1.

Open the BlackBerry Link software on your computer.

2.

From the Computer tab, click Switch Devices.

3.

Connect your new BlackBerry to the computer using a USB cable, and click it when it shows up.

4.

Click switch from another device, then click Next.

 
 
 
 

 
 
 
 

5.

Connect your old BlackBerry using a USB cable and click it when it shows. If it asks for a password, use your normal one for that phone.

6.

You'll now see a list that shows what can be transferred - click Next.

7.

Give the software a bit of time to move everything across to the computer.

8.

When it's finished, unplug your old BlackBerry.

 
 
 
 

 
 
 
 

9.

The data will now be moved to the new phone and you'll see another progress bar. Wait while it does it.

10.

When the transfer's finished, you'll see a screen telling you what data was successfully transferred. Click Finish to complete the transfer.

All your contacts and other data will be on your new BlackBerry.

 

BlackBerry Link lets you sync contacts that are stored in Windows, or in an email program like Outlook. If you've downloaded some contacts from Google, iCloud or Microsoft, then follow these steps to get across to your BlackBerry.

Importing downloaded contacts into Windows

 
 
 
 

1.

Click the Start button, then click on Personal Folder (or your name on older versions of Windows).

2.

Double click the Contacts folder.

3.

On the menu bar at the top, click Import.

 
 
 
 

4.

Select the type of file you'd like to import. For iCloud files, select vCard. If you've downloaded your contacts from a Google or Microsoft account, choose CSV.

5.

Find the contacts file that you downloaded, and click OK.

6.

Wait for the contacts to come through, then click Close.

Once they're in Windows Contacts, you can use BlackBerry Link to move them to your BlackBerry.

Syncing contacts to your device

 
 
 
 

 
 
 
 

1.

Download and install BlackBerry Link first.

2.

Once it's installed, open it up, and Agree to the terms and conditions.

3.

Sign in with your BlackBerry ID and password.

 
 
 
 

4.

Plug your BlackBerry into your computer with a USB cable.

5.

Open the BlackBerry Link software, and click your phone.

6.

Click on Contacts/Calendar on the left.

 
 
 
 

7.

The first time you use it, you'll need to set it up. Click Configure, then choose Windows Contacts from the drop down menu.

8.

Click Sync Contacts/Calendar to get it started.

9.

Give it a few minutes to finish off.

Once it's done, the contacts will be on your BlackBerry.

 

Importing contacts from the SIM card

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1.

Open the Contacts app on your BlackBerry.

2.

Swipe down from the top of the screen, and tap Settings.

3.

Scroll down to the bottom of the menu and tap Import Contacts from SIM card.

4.

Give it a minute to import them.

Adding contacts manually

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1.

Open the Contacts app on your phone.

2.

Tap New Contact.

3.

At the top of the screen, choose where you want to save it. 'Local Contacts' are stored on your phone's memory, or you can store it online.

4.

Enter the contact info, and tap Save.

If you need to edit a contact, tap their name in your contact list, and then tap Edit.

 

Hopefully that's everything you need to know, but if you need any extra help, you can get in touch with an expert from Team Knowhow here.

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