Asus Zenfone AR Setup & User Guide


Get your Asus Zenfone set up and working with this guide. We take you through inserting the SIM, setting up email accounts, connecting to Wi-Fi and everything else you need to know to get started with your new phone.

Download the official Zenfone AR user manual here

If you need to check anything in the full manual, you can download it here

Download here

Box Contents


Here's what you'll find in the box:

  • Zenfone AR
  • Wired earphones
  • Mains power adaptor
  • USB-C cable
  • Google Daydream headset with remote

Inserting your SIM and memory card


You'll need to insert a SIM card into your Zenfone AR before you turn it on. The Zenfone takes a micro-SIM, which you may have received with your phone. If you don't have a micro-SIM, your mobile network provider can send one to you.

Asus Zenfone AR SIM tray

Follow these steps to insert the SIM and microSD card into your Asus Zenfone.


Take the metal pin from the box and push the pointy end into the pinhole on the top left edge of your phone.


The tray for your SIM card will eject. The SIM sits in the slot on the end of the tray that goes in the phone first, and a microSD card sits in the slot at the back.


Place the SIM on the tray, line up the cut corner of the SIM with the tray then push it back into the phone.


To add a microSD card, place it on the tray and make sure the metal contacts are facing down - towards the back of the phone. Slide the tray back into the phone.

Completing the Zenfone AR Setup Wizard


Now you've installed the SIM card, you're ready to set up your Zenfone. Press the Power button on the right-hand edge of the phone for two seconds - until the screen lights up.

When the phone turns on, you'll see the first screen of the 'Setup Wizard' - a series of steps that help get the Zenfone AR ready to use. To make things less confusing, we explain each step and screen you'll see along the way.

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Check the language for your phone is correct, then press Next to begin the setup.


Choose Mobile network and Wi-Fi to connect your phone to your Wi-Fi network and to your mobile internet, or tap Only Wi-Fi to connect only to Wi-Fi.


On the next page, you'll see a list of nearby Wi-Fi networks. Tap the name of your network.


Type in the wireless password and tap Connect (it may be written on your router if you're not sure of your password).

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Once you've connected to your Wi-Fi network, tap Next.


There are some Terms and Conditions to agree to. Scroll down and press I Agree.


Confirm you agree to the terms & conditions before continuing.


If you've already used an Android device, you can restore from a backup. If this is your first Android phone, press Set up as new.

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Add your Google account so you can start downloading apps. Type in your email address and then tap Next, or set one up by pressing More options.


Type in your password and tap Next.

After adding your account you'll have to agree to the terms and conditions of use. Tap I agree to continue.


Agree to Google's terms and conditions by tapping Accept.


Google have some services that you can use on your phone. Read through the ones showing, tapping on any you know you don't want to use. We recommend leaving them all on.

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The Google app is a personal digital assistant that can perform searches and provide answers to most of your questions. It can even schedule events and give reminders, too.

Press Continue to set up the app.


The Google Assistant works best when it's got the right permissions. Press Yes, I'm in to give location permissions to the app.


Stop people using your apps and looking through your photos by adding a lock screen to your phone. Tap on a lock screen type, or press No, thanks to set this up later. (Our guide to setting a lock screen is further down this page).

If you chose to skip the lock screen setup, press Skip anyway to confirm your decision.


Register your phone to get the latest information from Asus, or press Next to skip this step.

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You can now add any extra email accounts to your phone. This can be done at any time, and we cover this is a later section of this guide. For now, tap Next to continue.


Claim 100GB of storage space in Google Drive by tapping Redeem this offer. You can do this later by opening the Google Drive app on your phone. To skip this step for now, tap Next.


Your phone is now ready to use. Press Done to finish the setup wizard.

Connecting to the internet


Lots of apps, especially social media ones, need access to the internet. These steps will help you stay connected.

Connecting to Wi-Fi

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Open the Settings menu by tapping the icon in your apps list, or swiping your finger down from the top of the screen and pressing the cog. Tap Wi-Fi.


Make sure Wi-Fi is turned on by tapping the switch at the top, then tap your network name from the list.


Enter your Wi-Fi password and press Connect to join the Wi-Fi network.


If you entered the correct password, your network will say Connected below it. You can connect to more than one network at a time, so you might see other networks appear on this list.

Setting up Mobile Internet

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If your mobile internet isn't working straight away, go to Settings and tap on More.


Tap on Mobile networks.


Choose Access Point Names. These tell your phone where to look for an internet signal.


Here you'll see any existing APNs. To use the correct one, tap the three dots in the top-right corner and choose Reset to default.

To turn your mobile data on and off, go to the Settings menu, tap Connections and choose 'Data usage'. In there you'll find a switch next to 'Mobile data'. Tap it to turn it on or off.

That's all there is to it. If your mobile data doesn't seem to be coming on, you might need to put some manual settings in. Don't panic - we've got internet settings for all the most common networks.

Adding your email accounts


If you've got more than one email account, you'll want to know how to set them up on your Zenfone AR. These steps will help.

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Open the Settings menu, then choose Accounts.


Tap Add account.



Choose what type of account to add. For most email accounts, you can use Personal (IMAP) to receive emails through the Gmail app. If you have any issues, try setting up as Exchange instead.


Type in the email address and press Next.

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Type in the password for the account, then press Sign in.


If your email address and password were correct, you can now choose your account options. Pick how often your phone searches for new emails or turn off notifications here.


Set an account name that will appear on your sent emails, then press Next to complete the setup.

If it doesn't set up automatically, you might need some manual settings. We've covered that in our guide to email server settings.

Setting up lock screen security


Protecting your phone is important because you'll want to keep your information safe. These steps will help you get secure.

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Go to Settings and tap on Security.


Tap Fingerprint to set up lockscreen security.


To set up a fingerprint lock, pres Continue.


Your phone needs a PIN, just in case your fingerprint isn't recognised. Create one now, or enter your existing one to continue.

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Find the fingerprint scanner on your Zenfone. This is part of the Home button, which is below your phone screen. Press Next when you're ready to continue.


Touch your fingertip to the sensor, then lift it and touch the sensor again. Repeat these steps until you reach 100%.


Once your fingerprint is registered, you can Add another or press Done to save your settings and move on.


On this final screen, you can manage your fingerprints. This means you could add or delete any of your saved fingerprints at the tap of a button.

How to download apps from the Play Store


Downloading apps to your Asus Zenfone AR is done through the Google Play Store, which has millions of different apps and games you can install. We've got a whole guide to downloading apps to help you out.

Making calls


Use these steps to start chatting on your Asus Zenfone.

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Open the Phone app from your Home screen. Press the number pad icon in the top-left corner to dial a number. Type a phone number and your contacts will appear at the top.

Dial a number and any matching contacts will appear at the top. Tap on a contact to call them.


Use the number pad to write out a contact's name and they will also appear at the top of the screen. Tap on a contact to call them.


Press the Contacts tab to see a full list of your contacts. Tap on one to call them.

Sending texts and picture messages


Texts are a quick way to get in touch with your friends and family. Follow these steps to send text and picture messages from your Asus Zenfone.

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Open Messenger from the Home screen and you will see your message inbox. Tap the blue + icon to compose your message.


Search through your contacts and tap on one to send them a message, or type their name in the search box at the top of the screen to find them quickly.


Write your message and press the pink arrow to send it.


To add an attachment like a photo, tap the + icon to the left of your message and tap on an image from your phone.

You can choose from emojis on the top row, stickers on the middle row and photos from your phone on the bottom row.

Deleting a message thread

A 'message thread' is all the messages sent between you and a contact. To delete one:


Open the Messenger app.


Press and hold the thread you want to delete, until a tick shows next to it.


Tap the bin icon at the top to delete it.

Sending emails and attachments


Follow these steps to send an email from your Asus smartphone.

Sending an email

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Open the Gmail app from your Apps list. You'll see your email inbox, and a red compose button in the bottom-right corner of the screen. Tap it to start a new email.


Enter the email address of the person you want to send the email to. If the person is in your address book, you can write their name and tap on the contact when it appears.


Enter a subject for your email and write out your message.


To add an attachment, press the three dots in the top-right corner of the screen. Tap Attach file.

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Scroll through the list of files on your phone and tap the one you want to attach.


Once your file is attached and your email is written, tap the arrow at the top-right to send it.

Setting alarms


You can easily add alarms to make sure you get up at the right time on the right days.

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Open the Clock from your Apps list.


Tap the Alarm tab in the top-left to see your alarm settings. Press the blue + button to create a new alarm.


Touch the clock dial and drag your finger to the hour you want the alarm to go off.


Drag your finger to the minute your alarm should sound. Press OK to continue.

Hopefully that should be everything you need to know about using your phone, but if you'd like any extra help, you can get in touch with our Team Knowhow Experts here.

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