We’ve written this guide to help you through switching from an Android phone to an iPhone.
We show you how to set it up, the easiest way to transfer your contacts, and we share our favourite iOS features and apps.
Here's what you'll find when you open the box:
The iPhone takes a Nano-SIM.
If you've taken out a new contract, you will have been given one when you got the phone. If you're using your old one, you might need to cut it down to fit - just be careful you don't damage the metal contacts.
Now you've installed the SIM card, you're ready to start the phone up.
To get going, hold the Power button down on the right-hand side until the screen comes on.
Below, we take you through the full process of setting it up, including explaining what to do to pull your files over from your Android phone.
Press the Home button (below the screen).
Pick the language to use on your iPhone.
Choose the Country or Region you're in.
If you've got an iPad or iPhone running iOS 11 already, bring it close to the new phone to set it up automatically. If not, tap Set Up Manually.
Pick your home's Wi-Fi network from the list. You can use your mobile connection to get the phone set up, but it'll be downloading a lot of data, and that could get expensive.
Type the Wi-Fi password and tap Join.
When you see a tick beside the network name, the phone's connected. Tap Next.
Touch ID is Apple's fingerprint recognition, which can be used to unlock your phone and make purchases (as well as other things). You can set it up now if you like, but we'll cover it in detail further down, so for now tap Set Up Touch ID Later.
If you're skipping past Touch ID, you'll need to confirm by tapping Don't Use (you can still set it up in the future if you want to).
Create a passcode to protect your phone. Type your passcode, and when you're asked, type it in again.
The standard Passcode is a 6-digit code of numbers. Tap Passcode options to change it to any of the following:
To set your iPhone up as a new phone, tap Set Up as New Phone. If you want to move your data and information from an Android phone, or restore from a backup of an old iPhone through iCloud or iTunes, then tap that option and click the link at the top of the page to see our guide.
Download the 'Move to iOS' on your old phone. Press Continue.
Type the number shown on the iPhone into your old Android phone.
Choose what files you want to move and start the transfer.
When it's done, press Continue Setting up iPhone (it might take a while if you're moving a lot).
If you're new to Apple kit and haven't used iTunes before, you'll need to sign up for a free Apple ID to download apps, back-up your phone etc. Tap Don't have an Apple ID or forgot it and complete the form to sign up for an Apple ID.
If you've already got an Apple ID, type the ID and password into the phone and tap Next.
If you sign in, you'll be asked about using 'Two-factor authentication'. If you've used any Apple kit in the past, you'll get a code to activate your phone. If not, tap Continue to set it up, or tap Other Options to skip.
Tap to read any of the Terms and Conditions, then tap Agree to move on.
Location Services power Find my iPhone, Maps and other services. Tap to Enable Location Services, or choose to Disable instead.
Register your credit or debit cards with Apple Pay if you want to use your phone to pay for things. Tap Continue to set it up now, or to skip, tap Set Up Later in Wallet.
'iCloud Keychain' is a way to keep all your information (like passwords, searches, webpages and more) synced between all your Apple kit.
Tap Continue to set up Siri, which is Apple's virtual assistant to help you do things on your iPhone. To skip, tap Set Up Later in Settings.
You'll see information about Apple's use of diagnostic and usage data from your phone. Tap Continue.
App Analytics help app developers make improvements to their products. To share feedback with them tap Share with App Developers, or Don't Share.
The new Home button is completely touch powered, tap Get Started to set it up.
The amount of touch 'feedback' you feel through the phone can be changed. Tap each of the numbers in turn to 'choose your click', then tap Next.
Display Zoom lets you pick between standard or zoomed icons, which changes the amount of wallpaper you can see between them. Pick which layout you like best, then tap Next.
That's the Setup Wizard finished. Tap Get Started to start using your new iPhone.
When your iPhone loads up, anything that can be transferred over will be available.
If your contacts have been saved to your SIM card, they'll automatically appear in the address book when you start using your phone. If not, put the card back in your old Android phone and follow these steps.
From the Home screen, tap Contacts.
Press the Menu button in the top right (it's the three vertical dots).
Select Export contacts.
Tap SIM card.
Most SIM cards hold a maximum of 250 contacts, so if you have more, the method below might be best.
All current versions of the iPhone have a similar button layout which is different from on most Android devices. But, even though the two buttons either side of the Home button are missing, you can still do everything you're used to.
Tapping and swiping the screen in specific ways does different things. We’ve listed them all here.
3D Touch works on all iPhones from the 6S onwards. By pressing harder on app icons and menus you can see shortcuts and additional options. For example, pressing harder on a link in the Safari web-browser shows a preview of the webpage.
There are too many different uses to list, so just try it out to find out how it can help you navigate quicker and easier.
Like Android, apps and music are downloaded from a dedicated store built into the iPhone’s operating system. You can search for apps and games in the App Store, while music and films are found in iTunes.
The App Store is accessed by pressing the blue 'A' icon on the Home screen, while iTunes has a purple note icon. Before you download anything you’ll be asked to log in with your Apple ID. If you set up Apple Pay to work with Touch ID, you can authorise purchases by scanning your fingerprint.
Unfortunately, any apps bought from the Google Play Store don’t carry over from Android to iOS, so you'll need to buy them again.
The iPhone has loads of useful features that aren’t available on Android phones. We’ve listed a few of our favourites here.
Touch ID is a fingerprint scanner built into the Home button on all current iPhones. Along with letting you unlock your phone with your thumb, it can be used to authorise payments through Apple Pay (see below) and PayPal.
You still need to set a password or PIN up in case the sensor can’t recognise your fingerprint, or if you haven’t used Touch ID for a couple of days.
If you didn’t add your fingerprints when you set your phone up, you can do it by opening the Settings menu, selecting Touch ID & Passcode, then tapping Input your passcode.
Apple Pay works just like a contactless debit card with extra security. Once you've set it up, just hold your phone over a contactless card reader when you want to pay and unlock it using touch ID.
To get started, open the Settings menu, tap Wallet & Apple Pay, then select Add Credit or Debit Card.
iCloud automatically backs up photos, documents, and settings to the Cloud to make recovering lost data easy. You’ll be asked whether you want to turn it on during the initial setup.
But, if you didn’t turn it on or you want to change the settings, you can find the iCloud menu in Settings > iCloud.
Rather than press the Home button or unlock your iPhone just to check a notification or the time, Raise to Wake turns the screen on whenever the phone is lifted up.
It should be turned on by default, but if it’s not or you want to turn it off, open the Settings menu and select Display & Brightness. Tap the switch next to Raise to Wake to turn it on/off.
Switching 'Low Power Mode' on reduces battery consumption to give you enough time to get your phone plugged in.
When Low Power Mode is on, some features are turned off, including automatic email fetching, Siri, background app refresh, and some visual effects.
To activate Low Power Mode, open the Settings menu and tap Battery.
If you use your phone before you go to sleep, the blue light from the screen can restrict your melatonin levels and keep you awake. Night Shift reduces the amount of blue light the phone gives off and dims the screen to help you sleep better.
You can find it in the Display & Brightness section of the Settings Menu.
AirDrop is a fast way to share files between other iPad, Macs, and other iPhones.
Swipe up from the bottom of the screen to open the Control Centre.
Tap AirDrop to turn it on.
Find the content you want to transfer and press the Share button in the browser or app menu.
Choose the device you want to send content to. Any local Apple iPhone, Mac, or iPad with AirDrop enabled will be available.
Tap the grey circle to share.
The target device will have to accept the content before it starts transferring.
Along with unique feature, the iPhone has a selection of apps that are only on Apple devices. These are already installed on the phone, so you can try them out without needing to download anything.
The News App collects stories and articles that're important to you. The app learns what you like to read about and highlights stories that you’ll find interesting.
It takes content from the most trusted sources and can send you notifications about breaking news that’s relevant to you.
While it works in a similar way to Google Maps on Android, Apple Maps has a couple of great features. The public transport option plans your bus/train journeys for you and shows you exactly where you need to be to catch it on time.
You can also make your own maps to share with friends by dragging pins to create a route and then tapping Share.
Apple’s voice assistant is activated by holding the Home button down. You can ask questions, set reminders, search the web and all of the other things you can on ‘Hello Google’.
One particularly useful feature is Siri’s ability to answer maths questions, such as converting pounds to kilograms, or solving complicated addition. If you need to quickly work out a calculation, it’s worth asking Siri first.
TouchID lets you unlock your phone by pressing your thumb or finger on the Home button.
If you didn’t do it during the initial setup, follow the steps below to get it working.
Tap Settings > Touch ID & Passcode.
If you've already set a Passcode on the phone, type it in to access the settings.
Tap Add Fingerprint....
When asked, touch your fingerprint onto the Home button (which houses the fingerprint scanner).
Lift and replace your finger on the Home button, moving it slightly between touches.
When the middle of your print is captured, you'll be asked to scan around the edges of your print. Tap Continue.
Lift and replace your finger again, moving your finger slightly between scans to capture the whole print.
The iPhone will tell you when its captured your print. Tap Continue.
Hopefully you're getting on well with your new iPhone. If you need any more help, you can contact an expert from Team Knowhow here.
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