This guide will take you through setting up your iPhone, and help you move your data from your old Android phone to your new iPhone.
The iPhone uses a NanoSIM card, which goes on to a SIM tray in the side of the phone.
Push the SIM tool into the pinhole on the right-hand side of the phone, until the SIM tray pops out.
Pull the tray out the rest of the way.
Put the NanoSIM onto the tray, with the metal contacts facing down.
Push the SIM tray back into the phone.
Press and hold the power button on the top of the phone for 2-3 seconds to turn it on, and start setting it up.
The first time you turn the phone on, it will show the 'Setup Wizard'. This is a series of steps that will help you get the phone set up and ready to use.
Swipe across the screen to start.
Tap the language you want to use.
Tap the Country or Region you're in.
Tap the Wi-Fi network you want to connect to, or if you don't have Wi-Fi, tap Use Mobile Connection.
Type in the Wi-Fi password, and press Join.
If that's worked, your phone will try to activate with Apple - give it a moment.
You'll be shown the 'Location Services' page. These are used for apps like maps and weather. Tap Enable Location Services, or tap Disable Location Services.
To set up 'Touch ID', the fingerprint sensor, place your finger on the Home button to start it scanning your print. To skip, tap Set Up Touch ID Later.
To complete the Touch ID Setup, put your finger on the Home button, then lift it. Repeat this a few times until your phone has a full scan of your fingerprint, then tap Continue.
You'll be given the option to add a passcode, which will help protect your photos, messages etc. If you don't want to add one, tap Don't Add Passcode (if you've set up Touch ID, you'll have to add a passcode).
The default option is a six digit passcode. Tap Passcode Options to see the other options available.
Type in your code, then type it again.
Choose Move data from Android.
You'll need to download the 'Move to iOS' app on your Android phone. When you've done it, press Continue.
Type the six digit code in on your Android phone.
On your Android phone, you'll see a list of stuff that can be transferred. Choose what you want, then press Next.
A progress bar will show you how the transfer is getting on.
When it's finished, press Done on the Android phone.
On the iPhone, press Continue Setting Up iPhone.
You'll need to sign into iCloud for everything to sync. If you've not got an account yet, set one up by pressing Don't have an Apple ID or forgot it?
Apple Pay is the next thing you need to set up. Press Next at the top.
You can take a picture of your card, add the details manually, or choose to do it later.
'iCloud Keychain' is a way to keep all your information (like passwords, searches, webpages and more) synced between all your Apple kit.
A verification code will be sent to you by text. Type it in.
'Siri' is Apple's virtual assistant. Get it set up by pressing Set up Siri, or choose Turn on Siri later.
Say Hey Siri to finish setting it up, or press Say "Hey Siri" later.
That's Siri all set up. Press Continue.
Apple have a service where they can collect information in the background to help their performance. If you want to use it, press Send to Apple, or press Don't send.
That's all the set up steps done. Press Get started to go to your Home screen.
Your iPhone has some buttons that help you get around the phone:
'Home button': this will do different things, depending on how it's pressed.
'Back button': most apps will show this in the top-left corner. This'll take you back to the last screen in that app.
Downloading apps, or browsing websites, needs an internet connection. You can connect to the internet using Wi-Fi or mobile data, and we'll go through how to check both of these below.
From the Home screen, tap Settings.
Tap Wi-Fi, and check that the switch at the top is turned on.
Tap on the Wi-Fi network you want to connect to.
Type the password in for the Wi-Fi. If you're not sure what it is, it can usually be found on your router.
If it works, you should get a 'tick' symbol next to the Wi-Fi network.
Whenever you phone isn't online using Wi-Fi, it connects to the internet using your service provider's mobile network.
If you don't want go over your allowance, you can turn mobile data off using these steps.
Open Settings from the Home screen.
Tap Mobile Data (on some networks, this'll be called 'Cellular Data')
Tap the switch at the top to turn it off.
Check for a mobile data indicator at the top. If you're still not getting any connection, you might need to set up the 'APN settings'. These are needed by the phone to connect to mobile data, and we've written guides explaining how to set these up for each network here.
Your iPhone can work with personal and work accounts. You can add more than one account, and we'll go through setting these up.
From the Home screen, tap Settings.
Scroll down, and tap Mail.
Tap Accounts, then tap Add account.
Choose the type of account you want to add. Some popular services like Google, Yahoo! and Outlook.com are listed - tap the button if you have one of these accounts. For other personal accounts, tap Other at the bottom. For work or school email accounts, tap Exchange.
Type in your email address and password, and tap Next.
You you'll be given the available account services, with switches to turn on the ones you want to use - Mail, Contacts, Calendars, Notes or Reminders. Turn on the services you want, then tap Save.
Your account is now added, and you can see your emails by opening the Mail app from the Home screen.
If you have any problems adding your account, you might need to type in the settings manually. If you're not sure what these are, we've written a guide to email server settings available here.
Adding a lock screen will help keep your messages, contacts, photos and other data safe. Your iPhone has a few different options for the lock screen, and we'll go through them below.
From the Home screen, tap Settings.
Scroll down, and tap Touch ID & Passcode.
Tap Turn Passcode On, and your phone will ask you for a code. You can change the type of code by tapping Passcode Options, which will give you the choice of:
Type your code in.
Type it again to confirm it.
Your code is set up. You can change some of the other options such as Require Passcode (which sets how quickly the phone will lock) and also what items you want to show on the lock screen.
'Touch ID' is the fingerprint recognition on your iPhone. You can use it to unlock your phone, make payments using your phone, and for some apps (like banking apps) to authenticate you. You'll need to have set up a passcode first, before you can set up Touch ID.
Open Settings, scroll down, and tap Touch ID & Passcode.
Enter your Passcode to access the settings.
Tap Add a Fingerprint.
To add your fingerprint, place your finger or thumb onto the Home button - but don't press it. Lift and replace your finger when prompted, moving it very slightly as you do so. When your print is fully scanned, you will see a Complete screen. Tap Continue.
As you add more fingerprints, you might want to rename them so you know which finger they relate to. Tap on the fingerprint name to edit or delete that fingerprint.
When you've changed the name of a print, tap Done on the keyboard to save the new name.
Your phone is now set up, and ready for you to start using it. If you want some help from a Team Knowhow Expert, get in touch with us here.
If you've got an issue with any of your kit, our experts are on-call to help 24/7 - in-store, at home, or over the phone.More info
When your kit's fully broken, you need it fixed fast. Our accredited experts will get you back up and running in no time.More info