All phone calls are handled through the phone app on the Alcatel OneTouch Pop 4. The Phone app is on the bottom-left corner of the Home screen.
Your Alcatel OneTouch Pop 4 can send text and picture messages. The guide below will show you how to do each of these.
Sending a text
From the Home screen, tap the Messaging app.
Press the new message button in the bottom right corner, or tap a person's name to reply to them.
If you're writing a new message, tap the To box and start typing a name or number. As you type, suggestions from your contacts will come up. Tap who you want to send the text to.
Tap the Enter message box, and type your message.
Press the arrow on the right of the message box to send the message.
Sending a picture message
Sending a picture message is very similar to sending a text. Follow steps 1-4 above to get the message ready, and then follow the steps below:
Tap the paperclip on the left of the message box.
Choose the type of thing you want to send - a picture, video etc.
You'll be shown the contents of your phone. Find the item you want to send, and tap it to choose it.
The item will be added to your message. Tap the arrow to send it.
Deleting message threads
A 'message thread' is all of the back and forth messages between you and a contact. Your phone has plenty of space for thousands of messages, but it's worth clearing up old ones every now and then.
To delete a message thread:
Open the Messages app from the Home screen.
Press and hold on the message thread you want to delete, until a tick shows next to it.
Tap the bin icon at the top of the screen to delete the message thread.
To send emails, you’ll need to have set up an email account on your phone.
Sending an email
From the Home screen, tap the Email app.
Tap the new message button.
Tap the To box, and type in an email address, or a person's name. As you type, suggested contacts will come up, tap them to add them.
Tap the Subject box, and fill in a subject for your email.
Tap into the message box at the bottom and type your message.
To send the email, tap the arrow in the top right corner.
Sending an attachment
Follow steps 1-5 above to get your email ready, and then follow our steps to add an attachment:
Tap the paperclip in the top-right corner.
Choose the type of file you want to attach - a picture, video or document etc.
You'll be shown your phone contents - find the item you want to attach and tap it to choose it.
You might be asked to resize pictures or attachments to make the email size smaller. Smaller emails will send more quickly and use less data, but pictures won't look as good. Choose Original or one of the other sizes to continue.
Your attachment will now have been added to the email. Tap the arrow in the top right to send the email.
Alarms can be set using the Time app on your phone. From the Home screen, tap the Time app and then follow our steps to get set up.
When the Time app opens, tap on the Alarm tab at the top.
Press the + button at the bottom to add a new alarm.
Tap the hour you want, then tap OK.
Tap the minute you want, then tap OK.
The alarm is set, and you can edit some extra options.
Once you're happy with the settings, tap the upwards facing arrow to close the settings.
Now you've learned to make calls and send texts, there's a couple of things you can do to get the most out of the Pop 4.
Monitoring data usage
Your Alcatel OneTouch Pop 4 can keep track of your data use, letting you can keep an eye on what is using your data, and help to stop you from running out.
Go to Settings > Data Usage
Slide the switch next to Set mobile data limit to On.
Tap the date to set when your allowance gets reset each month.
Slide the two bars on the graph up or down to match your data limit. The red one should be your limit, while the green one should be a warning for when you get close to the limit.
Once set up, you can come back to this page to keep a track of your data use.
Monitoring battery usage
Your phone also comes with a battery monitor to help you extend the battery.
Go to Settings > Battery and you'll see an estimate of how long your battery will last. Underneath that you’ll be shown what’s using up your battery, such as a high screen brightness or an app running in the background. You can use this information to help you decide when to close apps you don't need, or switch off things like Wi-Fi or Bluetooth.
You can also go to Settings > Battery > Menu > Battery saver, where you can switch on the power saver, which will automatically close things using your battery. You can also set this to come on once your battery gets below a certain level.
Hopefully that's all you should need to know to make the most out of your phone. If you do need any more help, you can contact one of your Team Knowhow Experts here.
If you've got an issue with any of your kit, our experts are on-call to help 24/7 - in-store, at home, or over the phone.More info
When your kit's fully broken, you need it fixed fast. Our accredited experts will get you back up and running in no time.More info