Kit Guide: What to do if your tumble dryer isn't working properly


If your tumble dryer isn't drying your clothes properly, there are a few things you can check for yourself before you call an engineer.

Tumble dryers take longer to warm up in a cold room, so it might be worth waiting a few more minutes before you try these steps.

Check the settings


Make sure you've picked the right setting for the type of material you want to dry, and that the items aren't soaking wet.

If they are, you might have to spin them in the washing machine first. Don't overload the dryer, it takes longer to dry one large load than two smaller ones.

Check the filter for fluff


Tumble dryers work by circulating warm air, but if the filter isn't cleaned regularly this can get blocked, stopping the dryer from working.

You'll usually find it at the bottom of the door opening, lift it out and clean any fluff from it. Don't forget to put it back afterwards.

Check the vent is clear


If your dryer vents through a pipe, make sure that the end hasn't been blocked by something. If the air can't get out, it can't flow through the machine to dry your clothes.

Empty the water tank


Condenser dryers have a built-in tank to catch water from the washing, which should be emptied every time you use it.

There's often another filter in the tank compartment which might need cleaning too.

Hopefully your dryer's now working as it should, but if you need any extra help, you can get in touch with a Team Knowhow Expert here.

Need some more help?


Expert Support

If you've got an issue with any of your kit, our experts are on-call to help 24/7 - in-store, at home, or over the phone.

More info

Expert Repair

When your kit's fully broken, you need it fixed fast. Our accredited experts will get you back up and running in no time.

More info