How to fix the Windows 10 'Unidentified Network' error

If you're seeing internet errors when you're using Windows 10, and if you're struggling to get online, we've put together this quick guide to help you out. You might see a message saying something like "Unidentified network, no internet access" or "Local connection only. No internet."

Here's how to fix the problem

1.

Right-click on the Start menu at the bottom-left of the screen and choose Command Prompt (Admin). You should see a window with a flashing cursor on a black background.

2.

Type the following commands and press Return after each one:

  1. netsh winsock reset
  2. netsh int ip reset
  3. ipconfig /flushdns
3.

Make sure each command has completed successfully – then reboot your PC as normal.

4.

This should fix the problem, but if it's still happening, try rebooing your PC into 'Safe Mode' and trying the same thing again. To open in Safe Mode, click the power button. Then hold down the shift key while clicking Restart.

Hopefully, thats fixed the problem for you. If you need any more help, you can contact one of our Team Knowhow experts here.

Need some more help?

My default image

Expert Support

If you’ve got an issue with any of your kit, our experts are on-call to help 24/7 - in-store, at home, or over the phone.

More info
My default image

Expert Repair

When your kit’s fully broken, you need it fixed fast. Our accredited experts will get you back up and running in no time.

More info