Make a complaint

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We're sorry to hear you've got a complaint about our Kit Insurance service – but contact us below with your issue and we'll do everything we can to get it sorted.

How would you like to contact us?

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Message us

Drop us a message and we'll get back to you as soon as possible.
Send us a message

Over the phone

Rather talk in person? Our experts are standing by to help. Give us a ring today and we'll get you sorted.

1890 818 575

Your Kit Insurance Policy is administered by DSG Retail Ltd and Underwritten by Petrus Insurance Company Ltd., 28 Irish Town, Gibraltar (Registered in Gibraltar number 91094). Petrus will pay stamp duty on this policy to the Office of the Revenue Commissioners. Petrus Insurance Company Ltd is part of the Dixons Retail Group Limited. Petrus Insurance Company Limited is authorised/licensed or registered by the Financial Services Commission in Gibraltar and is regulated by the Central Bank of Ireland for conduct of business rules.