Quick guides


If you've got any questions about our Cloud Storage service, you've come to the right place. We've put together a selection of helpful guides to help you get started, and you'll find them all below.

  • The first takes you through the first-time setup, so you can start protecting your stuff as quickly as possible.
  • Next, we'll walk you through your first backup – explaining every step along the way.
  • Finally, we've got a comprehensive guide to the Cloud Storage interface and features, answering all the most common questions about the service. 

To get started with Team Knowhow Cloud Storage, you'll need to download the app to your computer if you haven't already. If you already have it, but need to update, you'll find the latest version here too.

Download the latest version of our Cloud Storage app here:



Cloud Storage quick start

We've written a step-by-step guide to walk you through setting up Cloud Storage on your PC, Mac, and smartphone.
View guide

Backing up for the first time

We'll show you how to back up the files and documents from all your kit – and how to edit the files you've already uploaded.
View guide

Using Cloud Storage

Wondering how the Cloud Storage interface works? This guide explains it all, and answers the most common questions.
View guide