Change personal details

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Need to update your address, contact details or any other personal info for your Mobile Complete plan or Mobile Lite plan? Contact us below and we'll get it done.

   Please note

We are only able to change the name on your policy if one of the following applies:

1. Change of name following marriage/divorce

2. Change of name via deed poll.

Please visit your local Carphone Warehouse store with proof of your name change.

We are unable to complete this via email or telephone.

How would you like to contact us?

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Message us

Drop us a message and we'll get back to you as soon as possible.
Send us a message

Over the phone

Rather talk in person? Our experts are standing by to help. Give us a ring today and we'll get you sorted.

0800 049 0221

Mon–Fri: 8am to 8pm
Sat: 9am to 6pm
Sun: 10am to 5pm