Make a complaint

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We're sorry to hear you've got a complaint about our service – but we're determined to put things right. Choose how to contact us below and we'll do whatever we can.

If you need to make a complaint about our Mobile Complete or Mobile Lite service then please visit this section.

How would you like to contact us?

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Message us

Drop us a message and we'll get back to you as soon as possible.
Send us a message

Over the phone

Rather talk in person? Our experts are standing by to help. Give us a ring today and we'll get you sorted.

0344 561 1234