Mobile Phone Repair & Service Centres

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Mobile mishap? Get a manufacturer-approved repair you can rely on at one of our state-of-the-art Repair & Service Centres across the UK.

The expert service partner for

Repair options 

  • We’ll give you a no-obligation quote with no hidden charges

  • We’ll fix your phone with genuine parts – and our repairs are guaranteed for 12 months

  • If the fault’s covered under your warranty, your repair won’t cost you a penny

If your mobile’s broken – whether it’s a cracked screen, busted battery or just about anything else – our repair experts can get it sorted fast. 

Just bring it into your nearest Team Knowhow Service Centre and we’ll give you an immediate quote – including all parts and labour, with no hidden charges to sting you down the line. And if the fault’s covered by your warranty, the repair won’t cost you a thing. 

If you visit one of our state-of-the-art Repair & Service Centres, we can often repair your phone by the very next day – but if not, we’ll get it back to you within 14 days, and often sooner. 

But in any case, we’ll fix it with genuine manufacturer’s parts wherever possible, and test it to their same stringent standards – and for your peace of mind, all our repairs are backed by a full 12 month guarantee. 

All you need to do is bring your phone into your nearest store – we’ll do the rest.

Full terms & conditions

Brands we fix:

 
  • iPhone
  • Samsung
  • Google
  • HTC
  • Huawei
  • LG
  • Nokia
  • Sony

 

 

Repair & Service Centre - iPhone Repairs

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Branch name Ready Final drop off time
Belfast Forestside 10 Days 8pm
Birmingham J9 Same Day 3pm
Birmingham New Street Same Day 5pm
Bristol Broadmead 10 Days 6pm
Bromley Glades Same Day 12pm
Canary Wharf Cabot Place Same Day 3pm
Cardiff Queen Street Same Day 4pm
Glasgow Argyle Street 10 Days 5pm
Hull St Stephens 10 Days 6pm
Kings Road Same Day 4.30pm
Leeds Birstall Same Day 2pm
Leeds Briggate Same Day 4pm
Leicester Fosse North Shopping Park 10 Days 7pm
Newcastle Northumberland Street Same Day 4.30pm
Oxford Street Centre Point Same Day 5.30pm
Plymouth Drake Circus 10 Days 5pm
Portsmouth Commercial Road Same Day 4pm
Southampton West Quay Centre 10 Days 7pm
Staples Corner 10 Days 7pm
Stratford City Westfield Same Day 3.30pm
Swindon Regent Street 10 Days 5pm

 

 

Repair & Service Centre - Samsung Repairs

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Branch name Ready Final drop off time
Belfast Forestside Same Day 6pm
Birmingham J9 Same Day 6pm
Birmingham New Street Same Day 5pm
Bristol Broadmead Same Day 5pm
Bromley Glades Same Day 5pm
Canary Wharf Cabot Place Same Day 6pm
Cardiff Queen Street 10 Days 4pm
Glasgow Argyle Street Same Day 4pm
Hull St Stephens Same Day 5pm
Kings Road Same Day 5pm
Leeds Birstall Same Day 6pm
Leeds Briggate Same Day 4pm
Leicester Fosse North Shopping Park Same Day 6pm
Newcastle Northumberland Street 10 Days 4.30pm
Oxford Street Centre Point Same Day 6pm
Plymouth Drake Circus Same Day 4pm
Portsmouth Commercial Road 10 Days 4pm
Southampton West Quay Centre Same Day 4pm
Staples Corner Same Day 4pm
Stratford City Westfield Same Day 7pm
Swindon Regent Street Same Day 4pm


If you can't make it into a Repair & Service Centre, you can drop your phone off at any Carphone Warehouse store and we'll send it on to our central repairs facility to be repaired.

Google Pixel and Google Pixel XL screen repairs are only available at Repair & Service Centres listed in the above tables.

Mobile phone repairs

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Looking for something specific? Find out more about our mobile phone repair services below.

Phone repairs by brand

What are my other options?

When your phone is damaged, a repair isn't your only option. We may be able to offer you an early upgrade and/or trade-in, even if it's damaged.