If you are using Windows Live Mail 2011 or 2012 with a Hotmail, Live or Outlook account and are seeing server error '3219' or error code '0x8DE00005', we've written some steps to show you how to fix it.
These errors happen because Microsoft have stopped some email services. Any email accounts that used those service will need to be backed up, removed, and then set up again.
Although this might seem like a complicated process, we've broken it down into these three easy steps.
Your email might already be backed up online. Log into your account at www.outlook.com, and check if your email and folders are showing . If they are, there's no need to back up, and this will all be downloaded back to your computer when the account is set up again.
If your email is not showing online, you'll need to manually back it up.
Open Windows Live Mail on your computer - if you see any error messages, close them.
Right-click the account name in the left-hand column.
Click Remove account.
Click Yes to remove the account.
Click the Accounts tab at the top of the screen.
Click the +@ Email button.
On the 'Add your email accounts' page, tick the box next to Manually configure server settings, and then click Next.
Choose IMAP as the server type.
In the 'incoming server settings' type the following:
In the 'outgoing server information' type these settings:
Click Next > Click Finish.
Click the Home tab at the top of the screen, and then Send/Receive.
In the pop-up menu, type your email password.
Tick the box next to Remember Password, and click OK.
Your account will start to download all your emails and folders.
Hopefully, that's all the help you need. If the problem still isn’t fixed though, click here to get in touch with one of our Team Knowhow Experts.