If you're trying to access mobile internet on the Globalgig network, this guide to APN settings will help you get your phone connected so you can browse the web and use email.
Here's how to manually add the Globalgig mobile internet settings on an Android phone.
Open Settings from the Home screen.
Tap Wireless and networks or More (this'll depend on your Android version).
Tap Mobile networks > Access point names.
Tap the Menu button (this could be the lower left soft key, 3 dots in the top right corner, or the word 'more').
Tap New APN.
Type the following:
Tap Menu > Save.
Pick the name we've just created.
Next to your signal bars, you'll now see 4G, 3G, H, E or G. This shows you're now connected.
If your iPhone isn't downloading the Globalgig network settings automatically, here's how to add them manually.
Tap Settings > Mobile/Cellular Data.
Tap Mobile/Cellular Data Options.
Tap Mobile/Cellular Data Network.
Enter the information below:
Press the left arrow at the top of the screen 3 times.
Press the Home button.
To make sure these settings have worked, look next to your signal bars. 4G, 3G, E or GPRS shows you're now connected.
Here are the Globalgig APN settings to manually connect your BlackBerry 10 phone to mobile data.
Swipe downwards from the top of the screen to get you to the notification panel.
Tap Settings > Network connections > Mobile network.
Tap APN > Mobile plan and choose Contract or Prepay.
Enter the following:
Tap Save (in the top right corner).
You should now see 4G, 3G, H, E or G at the top of the screen. This shows you're connected.
Your Windows phone should connect to the web automatically, but if you're having problems, follow these steps to manually add the APN settings. The settings are different depending on the version of Windows you're using.
Swipe the screen from right to left. This'll open your apps list.
Tap settings > wireless and networks > mobile + SIM.
Tap SIM settings > + add an internet APN.
Type the following:
Tick the box next to 'Use this APN for LTE' then tap save.
You'll now see 4G, 3G, H, E or G at the top of the screen. This shows that you've connected successfully.
Swipe the screen from right to left to open your apps list.
Tap settings > mobile + SIM or cellular + SIM.
Check that the data connection is on, then tap SIM settings.
The internet APN and MMS APN settings are separate. Tap edit internet apn.
Type this in:
Tap Save. You'll know it's worked if you see 4G, 3G, H, E or G at the top of the screen.
To open your apps list, swipe the Home screen from right to left.
Tap settings > mobile network and turn on the data connection.
Tapping the back button will take you back to your apps list.
Tap settings > access point.
If you see the name of your network provider, tap it, otherwise Tap add.
Enter the following information:
Tap the tick at the bottom to save, and you should see 3G, H, E or G at the top of the screen, which shows it's worked.
In order to access the apps list, you'll need to swipe the Home screen from left to right.
Tap settings > mobile network > add APN.
Enter the following details:
Tap the tick or disk icon to save the information.
Confirm the APN settings.
Check your signal bars for a connection. You will see 3G, H, E or G.
If your Nokia feature phone isn't automatically connecting to the internet, you'll need to enter the Three APN settings manually. Here's how.
Tap Menu > Configuration > Personal settings.
Tap Options > Add new > Web.
Tap Account name, type Globalgig, and tap OK.
Tap Homepage, type http://m.google.com, and Tap OK.
Tap Use pref. access pt. and tap No.
Tap Acc. point sett > Bearer settings.
Tap Pack. data acc.pt. and type mbb.voiamo.net, then tap OK.
Press the back button three times.
Press and hold the network name, Globalgig and choose Activate.
Press the back button again.
Tap Default config. sett. then Tap Personal config.
Tap default then press the back button twice to go back to the Home screen.
You should see 3G, H, E or G, next to your signal bars, which means that you're connected.
Hopefully that's you sorted, but if you need more help, you can get in touch with a Team Knowhow Expert here.