Cloud Storage by Team Knowhow - Using It


You can use Cloud Storage on your computer, phone, or tablet. Take a look at the sections below to find out how to upload, download, and manage your files.



PC & Mac


The main screen you’ll use in the desktop version of Cloud Storage is called the Control Centre.

From here, you navigate using the tabs at the top of the screen and can open the following sections:


The dashboard shows you how much storage you’ve used and how any current backups are doing.

It shows you the next time a backup will happen, and gives you the option to start one straight away by pressing Back up now.


The main settings screen gives you two options:

  • Backup Selection lets you choose the folders that backup to Cloud Storage.
  • Security Settings lets you choose what happens to your data if you lose or damage your computer.

You can access the Advanced Settings menu by pressing the icon in the bottom-left of the screen. Here you can choose which files are backed up first, select files you never want to backup, and change other advanced options.


The Restore menu shows you a list of all of the backups you’ve made in the last 30 days. If you want to recover documents or folders, click through to what you want to download and press Restore.

We've written a full guide to restoring your files here.


Support has all of the information you need to use Cloud Storage by Team Knowhow.

The left button opens up all of the questions we’re commonly asked about Cloud Storage, while the right button gives you videos that take you through using the various features.


Clicking this logs you into the Cloud Storage by Team Knowhow website.



Once you’ve downloaded the Cloud Storage by Team Knowhow app to your smartphone or tablet, you can view your files, download them from the Online Drive, and upload documents from an SD card.

You navigate the mobile app by tapping the menu button in the top-left corner of the screen. This opens the options menu, which lets you access the menus below.


This section shows you all of the computers and mobile devices that you’ve uploaded content from. You can view files and see when the last backup was made.

Online Drive

The Online Drive is the link between your computer and your files.

Any files saved here are accessible from any device with an internet connection, so you can log in from someone else’s computer and download your files to work on them wherever you are.

Anything edited in the Online Drive is kept separate from your back up files, so you can change what you like without compromising the original.   

Mobile Backup

Mobile Backup lets you upload files from wherever you are to Cloud Storage.

It’s easy to use - just open the menu and browse through your folders and tap the documents you want to back up.


Sharing lets you quickly share files with your contacts using social media, messaging apps, and text messaging.

Local storage

Local storage shows all of the files currently stored on your device.

You can browse through them and decide if you want to move, backup, or share them.

Music & playlist

If you’ve uploaded any audio files to Cloud Storage, you can see them all here.

You can create a playlist and listen to them directly from the app, or download them to your current device.

You can return to the Cloud Storage Support page here.

Or, if you want to speak to someone, you can always contact us here.

Latest articles

Not Available