Whether you’ve accidently saved over a file, or you’ve got a new computer and you need to recover everything, this page takes you through what to do.
If you have a question, try our Cloud Storage FAQ - chances are we cover it there.
To restore a file, follow the steps below:
Tap Restore at the top of the screen.To restore lost files from an old or damaged computer, click from Backup. If you saved you files directly to the Cloud, press from Online drive.
You’ll see a list of all the devices you’ve backed up from. Click View Files to move browse all the folders you backed up.
Find the file or folder you want to recover and press Restore
Choose the period you want to recover files from:
Decide where on your computer you want to restore the file to. If you’re recovering to a new computer, you’ll need to choose a new location.
If you’re recovering a folder, you’ll be asked what to do about files that already exist on your computer:
This screen shows you how long the restoration will take and how well it’s doing.
When it finishes, press Click to open report to see which files were restored. You can press View restored files to open them on your computer too.