In addition to the list of cookies that we use on Team Knowhow, we wanted to take you through our use of advertising tags. We use tags from 3rd party suppliers dedicated to helping us improve the relevance of our advertising banners, both on our website and across the web where we have advertisements on other websites. Our advertising policy is designed to give you the most relevant adverts possible, based on your previous visits to our website and the things you looked at, so we can build a profile of what we think you might like to see on our website next time you visit. A tag is simply a way for us to identify if a specific page was viewed by a customer and use that information to form a more accurate advertising strategy.
Many online businesses work with such partners as ours below in order to improve and personalise the experience their customers have of their website and brand advertising online. All reputable companies, such as those we choose to work with, have very strict policies around your privacy and the information captured. They do not collect any information that can personally identify you in any way. Almost all of these tracking tags can be disabled or opted out of. A website dedicated to helping you understand what networks currently use tracking tags on your machine is: www.youronlinechoices.com/uk/your-ad-choices.
Here you can see the companies that gather information for advertising online and choose to turn off their tracking if you wish. Please note we are not responsible for the content or activity of this website.
Below we have listed the 3rd party companies that use tags on our website and across the web to serve our adverts to you, our customers, with steps to disable their tracking if you wish to opt-out of their service:
ADGENIE collect information to serve more targeted adverts to our customers around the web. They do not store any personally identifiable information. To opt out of ADGENIE tracking, visit adverts.adgenie.co.uk/trackerOptOut.
This will drop a persistent cookie on your machine, blocking the use of tracking. If you delete this cookie, the tracking will resume.
Criteo use information gathered from our customer's use of our site to show more relevant adverts to you on other websites where we advertise. They do not collect any personally identifiable information from customers. To opt out of Criteo ad tracking, visit www.criteo.com/us/privacy-policy.
Then click on the Opt-out switch and change it to 'On'. This will drop a cookie on your machine to remove the use of their tracking. If you delete this cookie, the tracking will resume.
MediaPlex gather information to serve targeted advertisements to our customers online, just as Criteo and ADGENIE do. Again, they do not gather any personally identifiable information. To opt out of MediaPlex tracking please visit: www.mediaplex.com/opt-out.
Click on 'Install the MediaPlex Opt-Out Cookie'. This will install a cookie to disable tracking from MediaPlex. If you delete this cookie, the tracking will resume.
MediaMind install a cookie to enable advertisement personalisation online for our customers. To opt out of their advertisement tracking please visit: www.mediamind.com/privacy-policy.
Scroll down to The Opt-Out Cookie & Your Choices section and click on the relevant link to opt out of their tracking. This will install a cookie to block the tracking of your activity online by MediaMind. If you delete this cookie, the tracking will resume.
Quantcast help to develop our audience for retargeting by tracking customer visits to our pages and compiling a list of our customers that can be retargeted with more personalised ads. No personally identifiable information is captured. If you would like to opt-out of Quantcast tracking, please visit: www.quantcast.com/how-we-do-it/consumer-choice/opt-out/.
This will drop a cookie on your computer to stop the Quantcast tracking on your computer. If you delete this cookie, the tracking will resume.
AudienceScience help us develop a better understanding for customer behaviour on our website and improve our overall experience for customers viewing our advertising banners online. They do not gather any personally identifiable information. If you wish to opt-out of AudienceScience tracking, please visit: www.audiencescience.com/privacy.
Then click the link to opt-out. This will drop a cookie that will stop the tracking of your activity by AudienceScience. If you delete this cookie, the tracking will resume.Back to top ^
The information we collect via this website may include:
Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
We would also like to inform you of various promotions, goods and services that may be of interest to you. These would come from any of our chains, including Team Knowhow, Currys PC World and Carphone Warehouse, from our affiliates, or from carefully selected third parties. You may be contacted by post, email, telephone, SMS or such other means as we regard as appropriate, including new technology. If you wish to receive these communications, please tick the ‘Yes’ box when entering your personal details. You may unsubscribe at a later date, if you wish.
You can ask us not to send you future marketing communications. To do this, simply click this link and submit your details.
The Data Protection Act (DPA) gives you the right to see personal information we hold about you. If you want copies of this information, please send us a written request with the following:
Do not send original documentation as we cannot guarantee the safe receipt or return of these.
Please send your written request, cheque and proof of identity and address to:Dixons Carphone
We recommend you send your request by Recorded Delivery but this is not compulsory. Please note that we do not take online payments.
Once we receive your request, along with your cheque and proof of identity, we'll get back to you within 40 days.Back to top ^